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Feed Informer Support

1. Tim Grahame
   Member

   Feed ID: EJSHECB2GL

   Many thanks.

   Posted 14 years ago #

2. njk
   Member

   Hi
   Mine isn't either updating

   E2WNO7YXPQ

   Thanks

   Posted 14 years ago #

3. admin
   Key Master

   ombit, your digest is updated.

   Posted 14 years ago #

4. admin
   Key Master

   njk, your digest is working fine. To see the newest items at the top. please set "order items by item date" in the settings.

   Posted 14 years ago #

5. bus
   Member

   Hi, our digest XFQQBDVMKL has not been updating since july 28th. Is there any problem with it? Thanks!

   Posted 14 years ago #

6. admin
   Key Master

   bus,

   you digest is working just fine. You only need to change "Order Items By" point in digest's settings to Descending instead of Ascending to see the latest items on the top.

   Posted 14 years ago #

7. bus
   Member

   Thanks for your prompt reply!

   Posted 14 years ago #

8. l dw
   Member

   ZZCYNGGQ5C

   hasnt update since start
   items are in descending order

   (update: has updates 5 minutes ago)
   thx

   Posted 14 years ago #

9. mikeydangerous
   Member

   Same here:
   6JOK6XO6RD

   Posted 14 years ago #

10. admin
    Key Master

    mikeydanger, the digest has been updated.

    Posted 14 years ago #

11. mikeydangerous
    Member

    the feed updated until Monday, yes. but it's been 3 hours since my new post went live and it still hasn't updated that.

    Posted 14 years ago #

12. Erik Ryerson
    Member

    hello
    unfortunately, mine isn't updating either
    though it has been about 6hrs since last post

    HIZXFD20OF

    thank you!

    Posted 14 years ago #

13. Erik Ryerson
    Member

    bump :)

    Posted 14 years ago #

14. tobaniyi
    Member

    My feed (PBA7DU9EV2) has not updated since I first added it to my site. I use three different feeds on the site, but the other two update regularly. I even went as far as creating a new digest using the same feed, but the feeds are 2 days old.
    The feeds are arranged in descending order
    Thanks

    Posted 14 years ago #

15. support
    Administrator

    tobaniyi,

    your digest has been updated.

    Posted 14 years ago #

16. njk
    Member

    Hi admin,

    my feed E2WNO7YXPQ

    isn't updating anymore...ans shows weird signs when using symbols like € ' ,etc..

    Posted 14 years ago #

17. admin
    Key Master

    njk,

    the latest item in the source digest was posted in the middle of August so it is up to date as far as we can see.

    In terms of symbols showing, could you please point out what digest type you use (flash, html etc.), and the URL of the page you insert digest in.

    Posted 14 years ago #

18. Daniel Bedoya
    Member

    No Updated.

    Digest ID:
    2OO1XRSCFD

    Posted 14 years ago #

19. ashwin
    Member

    Hi, Digest ID: U9PRE09YVG and Digest ID: NG6ZAZTVMK are both NOT updating. I like your service and want to switch to the paid option but the service is unreliable so far. Can you please fix it? And if it happens again, how do I fix it myself?

    Thanks!

    Posted 14 years ago #

20. admin
    Key Master

    ashwin,

    you digests are updated. Many things can affect the process of updates. You can find out more in our FAQ section: http://feed.informer.com/blog/faq//

    If the problem occurs again, please let us know on the forum.

    Posted 14 years ago #

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