Hello, I have a paying account and have the impression that my feeds update very slowly... Could you please tell me how often do you update them? I'd need updates every half an hour.
Thanks in advance
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Feed Informer Support
Updating frequency
7 posts-
Posted 10 years ago #
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Most of them were around 2 hours, but I have now turned them down to 30 minutes for you, so you should notice an improvement very soon :)
Posted 10 years ago # -
hi there,
thank you for upgrading my account but I see that my feed (id: T1EKBHI83R) is not updating since more than 2days. Can you do something? Thank you in advance.
Posted 10 years ago # -
The digest showed items on 18th November, and the source feed shows no updates since 18th November.
You need to be aware that if you make a post then radically change it, we only catch the first one unless the globally unique post ID changes. This is reasonably standard practice. However, in this case I have wiped the feed and had it recrawled. This has not worked though as I'm not really meant to do that, so you will need to wait a short while for it to pick up again.
Posted 10 years ago # -
I have updated that feed to a 15 minute cache time rather than 2 hours so it should be quicker in future.
Posted 10 years ago # -
All back to normal for you now.
Posted 10 years ago # -
oh it works! thank you for your reactivity.
Posted 10 years ago #
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