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1. gwhitton
   Member

   I noticed this display limit notice under the text for setting up a new digest, but don't see any reference to a limit anywhere when it comes to account types or pricing. Is there indeed some kind of limit I could hit, either for one of my digests or because of a combination of traffic to multiple digests.

   "You may share any text or code on this page with other people if you wish them to include your digests on their pages. Bear in mind, however, that if your digest or account has a limit on how many times it may be accessed each day/month, any third-party usage will be included in that total."

   Right now my account is in trial mode, but I am considering either the plus or pro plans.

   Posted 16 years ago #

2. admin
   Key Master

   To be honest, no customer has reached this "limit". It's a limit in the same way an unlimited download ISP will have a "fair use" limit which means 99.99% of customers have no issues, but the occasional stray customer who has /significant/ usage may be refunded or moved on.

   We need to have this note to cover us in case a user starts using many gigabytes of our bandwidth each day (currently no user does) and causes our service to fail. We'd rather have one angry customer than thousands :) In our case, if a user went over this limit then they would be refunded or alternative solutions could be sought.

   If you think you might have significant levels of traffic, contact us and give us some vague figures and we'll tell you whether you come close to our limit or not. As it is there's no real published limit, it's just done on an ad-hoc basis.. and this limit actually goes up when we upgrade hardware, connections, etc.

   Posted 16 years ago #

3. admin
   Key Master

   And if you need a longer trial period, just let me know.

   Posted 16 years ago #

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