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Feed Informer Support

1. brownsmith
   Member

   Hello,
   I'm having a problem with a del.icio.us feed that I am pulling into my site. I've changed an entry, but I cannot get that change to appear on my site. I've checked the box to only pick up what is live, but it still doesn't refresh.
   Any ideas? The feed is http://app.feeddigest.com/digest3/EV1E5UYFAY.html if that helps.
   Thanks

   Posted 18 years ago #

2. admin
   Key Master

   Our crawler detects "new items" using one of several criteria, based on the info provided by a feed. If a globally unique identifier (GUID) is present, it uses that to indicate if a post is new or not. Therefore, if the GUID doesn't change but the content does.. our crawler still won't crawl it because it has the same ID as the older post. This is a semantic problem with the specifications for feeds really, and one we might work around in future. If GUIDs are not present, we use a combination of titles and destination URL.. so sometimes changing a title will cause the whole thing to update if GUIDs aren't present.

   The reason for all of this is that if we checked every single post on every single request, our server wouldn't be able to process feeds as quickly as it does, unfortunately.

   In any case, do you want me to force a refresh of that feed?

   Posted 18 years ago #

3. brownsmith
   Member

   I presume GUIDs are present then, and that it isn't changed when content is updated at del.icio.us's end as I couldn't get it to update at all.
   Yes please, can you force a refresh?
   Thanks v much.
   Paul

   Posted 18 years ago #

4. brownsmith
   Member

   I only use the .js version - and not the .html version as I put in the first post - is the whole lot refreshed?

   Posted 18 years ago #

5. admin
   Key Master

   It's not a case of refreshing the digest, but wiping and reloading the source feed from scratch. Note that this can mean the 30 day "archive" of non-live posts will be wiped, so if you are using that, you might not want this to occur.. but if you don't mind, then I can easily just get it to recrawl the feed as if it were new.

   We are thinking of making this a manual feature you can activate from the control panel at some point, but when it comes to deleting things, we have to tread carefully :)

   Posted 18 years ago #

6. brownsmith
   Member

   I'm not using the 30 day archive I don't think. I simply display the most recent 10 del.icio.us posts on my site using the feeddigest javascript.
   So, yes, go ahead and wipe the source feed and let it get recrawled. Thanks for the help.

   Posted 18 years ago #

7. admin
   Key Master

   All fixed now, I hope :)

   Posted 18 years ago #

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