Many of my feeds are timing out today and not loading. Please look into.
Gary E. Smith
THE SOA NETWORK
Forums
Feed Informer Support
Feeds Timing out and not Loading
19 posts-
Posted 16 years ago #
-
The problem has been with us since at least Friday evening. Even getting onto this forum was difficult.
Posted 16 years ago # -
WHY no comments from Feeddigest? No customer support. No emails returned, no explanation for the problem? What gives???
Posted 16 years ago # -
I ditched feed digest and moved to http://simplepie.org/ as Feed digest does not seem to care to keep their users in the loop.
Posted 16 years ago # -
Hi Peter,
Many of us (including myself) are paying customers for the Feed Digest service. We deserve to have at the very least a status report on the Feed Digest outage. I think I speak for many members here that bad news is better than no news. Otherwise I think you'll find a lot of people have switched services by the time this is resolved. We have websites to maintain just like you, and this is forcing our sites to go down.
Thanks,
CourtPosted 16 years ago # -
I should remind you that I am only occasionally posting here in a non-official capacity. I have not been officially involved with Feed Digest for over six months now, as that is when I sold the business. I have been providing some help here recently as a courtesy, but I am not responsible for the service.
Posted 16 years ago # -
Thanks Peter, I was unaware you were no longer in charge of the site. I see now that the "About" page lists Curious Office Partners (http://www.curiousoffice.com/) as the new owners. [Edit: No, it doesn't, and they're not.]
I have sent the founders of Curious Office, an email concerning the Feed Digest service outage. Hopefully they will respond with some information regarding this issue, as well as ongoing customer service for Feed Digest.
Those of you with Feed Digest accounts may also want to send them an email to let them know we would like to see Feed Digest continue to grow, not fall apart due to technical problems and no customer service:
Posted 16 years ago # -
Sorry, but I've had to edit your post. Curious Office invested in Feed Digest when I owned it, and then we all sold it in 2007. Like me, they are no longer connected to the project.
Posted 16 years ago # -
Hmm, things seem to be a lot faster now. Anyone else seeing that?
Posted 16 years ago # -
Yes, things are running a lot faster right now.
I was about to post in my forum that I was taking our feed down. I'll wait it out a bit now.
Posted 16 years ago # -
Unfortunately the outage is sporadic still. Page load times are beind held back due to FeedDigest. I've even had timeouts trying to login here at feeddigest.com and getting to the forums.
I guess now is the time to look for an alternative.
Posted 16 years ago # -
I am pretty amazed that no one from FD has even made an appearance in here to explain what the situation is or at least what the timeline to resolution is. It's weird that they are relying on Peter, who doesn't even work here anymore, to help troubleshoot this and just about all other issues.
Posted 16 years ago # -
So, who are the new owners?
Posted 16 years ago # -
For more info, here's a press release Curious Office issued regarding the sale:
http://www.curiousoffice.com/2007/09/09/a-curious-company-has-been-acquired/
Posted 16 years ago # -
Well then, continuing on my hunt for the people in charge of operating Feed Digest, I see from that post that the new owners are actually VicMan Software, based in Moscow, Russia, but also with offices in Alexandria, VA:
Their website doesn't list Feed Digest anywhere, so that's not a great initial sign of interest. But I have contacted them here:
Posted 16 years ago # -
I suppose the question now is what alternative is there to FeedDigest? I can't continue to use this software if the service is as spotty as it is now. I took a look at SimplePie but it doesn't recognize my RSS feeds as actual RSS feeds so obviously that isn't going to work.
Posted 16 years ago # -
Hate to say it but I am with you. Get in touch at tips at dumblittleman and we can keep in touch on what alternatives we find.
Posted 16 years ago # -
Please keep in touch on this post so we can all benefit! I am also researching other options and will post here with them.
Posted 16 years ago # -
These two may work for simple tasks, but I don't think there is anything offering the complexity of FeedDigest unfortunately:
http://www.feedfeeds.com/
http://www.feedtwister.com/I'm trying out NewsGator's widget product as we speak to see if it is a viable option.
Posted 16 years ago #
Reply
You must log in to post.