I was one of two people asking about the loading speed and you just shut down the comments without response?
http://www.feeddigest.com/forums/topic.php?id=244&page&replies=2
That's not a good look at all.
I hope I haven't made a big mistake by committing to your service. With almost 75 active feeds, I'm a serious user, I pay and I want some basic courtesy and a professional response.
I launch on Monday.
Clarification:
I have almost 50 active feeds up and running on different sites already.
A new project featuring almost 25 feeds is what launches Monday so I'm pretty familiar with what's up with your service right now.
I really hate to have to be worrying about whether I can count on you guys since absolutely every other feed/headline serving service I've used has eventually lost its way.
How about a little information about what exactly is going on with the feeds? The silence is truly deafening. Just own up to it, and fix it. Thanks.
capitolfax: I sent you an e-mail a few days ago immediately in response to yours. Didn't you get it?
(prohiphop got his, and replied, so I'm assuming it went out okay)
Yes, I got the e-mail. But then the same thing happened again. So these problems are not unique or isolated. And I posted a nearly identical forum topic the other day to this one and it somehow disappeared.
My question remains: What the heck is going on with the slow-loading feeds of late? And why can't we have public system updates on why feeds are slow when it's happening?
Thanks.
The e-mail I sent you covers these points.
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