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1. Cheryl Potts
   Member

   I paid for the logo removal and then there was a link to download the ccwinst.exe. Am I to run the .exe on my computer to remove the logo? This does not make sense to me.
   Please let me know what I need to do to have the logo removed.

   Posted 12 years ago #

2. admin
   Key Master

   Hello crystalwatersim,

   thank you for choosing logo removal service. Please note that we check for payments and apply changes manually, which is going to be possible on Monday.

   As for ccwinst.exe, you do not have to run any files for sure. Could you please advise if the link was sent in your payment confirmation letter from RegNow?

   Sorry for any inconvenience.

   Posted 12 years ago #

3. Cheryl Potts
   Member

   Yes the download was part of my receipt! In my receipt is says:
   Download Information - You have 14 days to download before the links expire
   The product may be downloaded from: Click here

   I downloaded the .exe but I did not run it on my computer since I did not think that it was correct.

   I will check back on Monday for the manual removal.
   thanks!

   Posted 12 years ago #

4. admin
   Key Master

   Hello crystalwatersim,

   the logo has been removed from your digest. Sorry for the delay.

   We will try to sort out ccwinst.exe issue as soon as possible.

   Thank you.

   Posted 12 years ago #

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