This seems to be a chronic problem. I've got 3 editors complaining to me about this, so I know it's not my imagination.
Here's the ID: 45FYGMYYFE
This shouldn't be an issue due to lack of access because through SiteMeter I can see people going to one of our home pages where we use this service.
And it's not an issue with our feed. I can clearly see the related feeds updating in Feed Reader.
I would pay something for some kind of legit premium service that would solve this problem.