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Feed Informer Support

1. rdrudge
   Member

   My feed is no longer updating. It stopped about 20 hours ago (July 27, 2009, 6PM EST). My digest ID is XJU2TF7TD. It also stopped six weeks ago and was fixed. Please let me know the status of this matter. Thank you.

   Posted 14 years ago #

2. admin
   Key Master

   There's no such digest in FI base. Please check the ID.

   Posted 14 years ago #

3. rdrudge
   Member

   Sorry, left off one number: My ID is XJU2TF7TD3. My full feed is:
   http://app.feeddigest.com/digest3/XJU2TF7TD3.js

   Last update for this feed was over 24 hours ago. Thank you.

   Posted 14 years ago #

4. admin
   Key Master

   OK, I'll check that.

   Posted 14 years ago #

5. rdrudge
   Member

   No feed whatsoever for the past two days. My Account ID is XJU2TF7TD3. Is my account current? Do I owe any fees? I have over 200,000 daily readers who rely on your headline feed service. Can you give me any estimate when things will be back to normal? Thank you. - rdrudge

   Posted 14 years ago #

6. capitolfax
   Member

   Two feeds are still not working...

   FALILB4HAA PH9SLGAS4W

   Posted 14 years ago #

7. admin
   Key Master

   FALILB4HAA PH9SLGAS4W are okey now, XJU2TF7TD3 - we're fixing it.

   Posted 14 years ago #

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