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Feed Informer Support

1. T Kumaran
   Member

   My account is expiring. Please advise how to make payment to extend.

   Thank you

   Posted 15 years ago #

2. admin
   Key Master

   Hello,
   We'll have our system ready for premium account payments very soon.
   In several days you'll be able to extend your account.

   Posted 15 years ago #

3. railbird
   Member

   In several days? When? Seriously? I just discovered that my previously paid account (which would still be paid if I had been able to make a payment, as I wished to do last September on expiration) has been downgraded to the free level in the past 24-48 hours. So, now not only are my feeds either not appearing or not updating, when they do appear, they're limited to 25 items and have the little feed.informer graphic at the bottom. I would like to pay. Do you understand? I WANT TO GIVE YOU MONEY. In exchange for a service, of course. Seems like it could be a good deal for all of us.

   Posted 15 years ago #

4. admin
   Key Master

   2 railbird
   Some of our users lost their privileges due to database crash, now the issue is resolved but please check your account and let us know if any problems are still there.

   Posted 15 years ago #

5. railbird
   Member

   Hello, admin, the problem has been cleared up. Thanks much for the reply, and glad to hear the database has been restored.

   Posted 15 years ago #

6. Dani
   Member

   Not for everyone!! My account is still limited to 25 feeds

   Posted 15 years ago #

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