I have a FI feed with 2 RSS feeds. I can add/remove entries from both individual feeds, but the FI RSS feed does not always update. If I use the "View Data" button under "My Digests", the data is correct. But when I pull the data from the RSS feed directly - "http://feed.informer.com/digests/PBIDUCTQ4S/feeder.rss", the data is not up to date. Have I set something up wrong?
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Feed Informer Support
RSS Feed not updating
4 posts-
Posted 7 years ago #
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Hi,
Have you made sure your widget is viewed frequently enough? As we replied in #1 FAQ section, the widgets and digests are only scheduled for update when they are accessed. Your widget won't update if you embedded it into a test page where nobody can view it.
The source feeds data might get updates nonetheless, since they may be used as data sources for other users' digests and widgets.Posted 7 years ago # -
I am not using a Feed Informer Widget, I have just written my own JavaScript that pulls the data directly from the FI RSS feed. - http://feed.informer.com/digests/PBIDUCTQ4S/feeder.rss
There are not currently a lot a viewers to the site, but I am hitting it repeatedly as I am testing. The "View Data" option on the "My Digest" page on FI has all the correct data, but the rss feed that I am pulling the data from does not get the updates.Posted 7 years ago # -
I just checked your digest, and it contains up-to-date data. I even recreated your digest using the same source feeds, and it works as expected too.
Perhaps you expected that your digest will update immediately following any source feed update, but please remember that FI employs caching mechanism that causes delays in updates up to 30 minutes long (in the worst case), although usually it takes a few minutes, given your digest/widget is accessed frequently enough.Posted 7 years ago #
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