Feed Informer: Forums » Topic: Major service update

Peggy Woods-Clark on "Major service update"

Peggy Woods-Clark — Wed, 21 Apr 2010 08:22:33 +0000

We have three feeds on our website -- one from Twitter, one from our blog, and the other news (xml) from our website. Only the Twitter feed has updated in the past 24-48 hours and that takes at least 6 hours to occur. I have tried pinging the RSS, updating the digest (has been known to work in the past), and deleting/recreating the XML file on our server, but nothing works. Your feeds take up prime real estate on our homepage but the service has been very spotty as of late.

Kosta Stefanov on "Major service update"

Kosta Stefanov — Wed, 21 Apr 2010 03:53:13 +0000

OK, guys, my site looks terrible. Some feeds have disappeared, others are not being updated since yesterday. Please, take a look at http://www.kafene.net

Regards

Joyce Dowling on "Major service update"

Joyce Dowling — Sat, 17 Apr 2010 12:14:17 +0000

Are you still working on it? I can't get to my feeds. The html link works for a digest, but the rss does not.

L Ohigashi on "Major service update"

L Ohigashi — Sat, 10 Apr 2010 20:05:17 +0000

not sure if this is related but a bunch of users have already posted that their updates have stopped working since yesterday. will this be fixed soon? we would all appreciate that. thank you.

admin on "Major service update"

admin — Mon, 29 Mar 2010 10:35:25 +0000

Dear Feed Informer users,
we are currently working on implementation of a new software mechanism which should greatly improve our service's response time and availability. This process may take some time (a week or so), so please be patient. Nevertheless, we would appreciate if you (especially our long-time users) report us any errors, unusual or "weird" behavior of the service, since not all bugs could be detected during the testing.

Thank you and sorry for inconvenience,
Feed Informer Support Team