You have to realize you will lose most of your customer base if you insist on charging outrageous fees so that your clients can have clean looking web pages that incorporate your digests. I currently use 20 of your digests at http://www.lastdayreport.com and there is no way I will pay $50 for logo removal or $50 per digest for support, or whatever very expensive fee structures you offer. But, I could see myself paying $5 per digest without the logo, and better customer service support.

It comes down to this. Overnight you have ruined the look of my website and only offer a very expensive option to correct this. I'm very upset as you have me hostage. I have never in my life seen a company incorporate such an outrageous fee structure with no reasonable pricing options for a workaround. Unfortunately you have caught all of us by surprise. So, at this time looking for other options and will be leaving Feed Informer as soon as I have it figured out.

Thanks, Frank

For more than a year I have used this service free of charge--although I tried to renew and pay for the services several times. You have been very generous all this time so, I find it hard to believe that you would now try to rip people off--I wonder whether you made a mistake.

Before (2-3 years ago) there was a fixed fee that covered for up to 10 feeds, another fee for more than 10 feeds and so on. That made a lot of sense--could you consider that format again? Also, I understand that free services could carry some type of logo--but this should not apply to a paid service.

So far I have enjoyed the service and I would much prefer to stay with it. Unfortunately, unless I have misunderstood what you are asking, I will have to find another option which is a pity.

More: http://feed.informer.com/forums/topic.php?id=519&page&replies=6#post-1901

You want me to pay $50 PER FEED? Are you crazy?

No, that's not going to happen. That is greedy and a poor business decision. You want people to have a paid acct and then on top of it pay extra for a bit of professionalism.

There are other services out there, I will be using them. If your fee was somewhat reasonable, I would consider paying. But it's not so you'll get a big fat $0 from me and I will be removing the feeds, so sorry, no free links for you.

Should this company decide to come back to their senses, I'll consider returning.

You know, I've used this service since 2006. I was a paying customer, I used it on several sites, I recommended it to many, many people. That certainly won't be the case from now on.