Feed Informer: Forums » Topic: Let's make FI even better!

Gerard Davies on "Let's make FI even better!"

Gerard Davies — Fri, 21 May 2010 07:54:34 +0000

Hello? Anyone home? Looks like last post was a year ago.
Happy to contribute if there's someone listening. :-)

beatriz on "Let's make FI even better!"

beatriz — Sun, 16 Nov 2008 23:44:03 +0000

Hi, my feeds just don't show up (http://www.architectsforpeace.org/news0.php). This happened about 2 days ago and I don't know what to do except for moving to another service. I was happy with feed.informer. Can you please (urgently) tell me if the service is going to be restored?

taylorallis on "Let's make FI even better!"

taylorallis — Fri, 07 Nov 2008 12:23:50 +0000

admin - pls respond. All this work will do no good unless the loading time issue is resolved.

You may have made the best update in the world, but it makes no diff if your service crashes my site every time someone tries to view it.

taylorallis on "Let's make FI even better!"

taylorallis — Thu, 06 Nov 2008 11:36:15 +0000

The load times are so slow my page takes forever to load. This is really making the entire service difficult.

sotn on "Let's make FI even better!"

sotn — Sat, 27 Sep 2008 19:38:21 +0000

Hi. I have been a loyal FD member for several years. I am trying to develop a new website feed for http://www.girlwhisper.com

The biggest problem I have with the new interface is the inability to preview feed amendments. Please bring back the old RSS/HTML/other previews ...

Thx. Andrzej

crablaw on "Let's make FI even better!"

crablaw — Tue, 23 Sep 2008 11:35:37 +0000

I am a customer, i.e. a person with some actual money prepared to pay a reasonable charge for reasonable service. The poor communication with FeedInformer - the lack of actual contact information here, etc., - has been a source of frustration, as has my inability to renew. I don't want to sound negative, as I actually like the service and I WANT TO PAY. As in Green Money. Simoleons. Dead Presidents. When you pay, you get value for value, ideally.

I am trying to take into account the fact that this is a transition period, and so some interruption makes sense. I use my feeds on my sites to funnel job opportunities to unemployed people, so my readers are jittery and in a bad mood. I hope I don't come off that way myself, just telling it like it is.

As a more technical point, on one of my feeds the more basic feeds don't seem to work, only the fancier ones in special "scroll windows." My "Texas Feed" is a case in point.

I would welcome contact from you, and I wish your new business enterprise well. If you are looking for a broader paying customer base, I will gladly give you solid public feedback for solid service as I would any other reliable vendor. The steering wheel is in your hands. Peace.

peter on "Let's make FI even better!"

peter — Wed, 10 Sep 2008 19:18:07 +0000

It's a bit of a garbage in/garbage out situation. Unfortunately, as you say, you have no real control over that garbage, and it's hard to tell where it's sneaking in. I had to go through your digest's output part by part to figure out where the error was. I guess the other digest has /another/ similar, but different, issue. Unfortunately some people who provide feeds leave garbage in their feeds or use software that generates the feed incorrectly, leading to parsing issues.

One potential workaround is to create a FeedBurner verison of the feed, then reprocess that. FeedBurner have extremely good sanitization for feeds and will typically output stuff that is perfectly readable.

publicbroadcasting on "Let's make FI even better!"

publicbroadcasting — Tue, 09 Sep 2008 12:41:10 +0000

Thanks Peter,

The performing arts section is fixed (though the front page is still not). How do I avoid having this characters show up if I don't know where they are? Even worse because this is an aggregator I have no control over what's included in most of them. How do I avoid having this problem recur constantly?

peter on "Let's make FI even better!"

peter — Tue, 09 Sep 2008 12:31:53 +0000

Your page is now coming up correctly. One of the items had an erroneous Unicode character in it.

peter on "Let's make FI even better!"

peter — Tue, 09 Sep 2008 11:53:12 +0000

It appears that some item in your digest is corrupting the JavaScript and making it error out. Once a post that does that passes from the digest, your digest works again.

The Feed Informer staff have asked me to take a look at this considering it's a specialized problem so I will have a go at a workaround. Alternatively, using the PHP include there would resolve this more immediately.

publicbroadcasting on "Let's make FI even better!"

publicbroadcasting — Tue, 09 Sep 2008 10:49:48 +0000

Feedinformer is still very hit and miss - sometimes feeds just don't show up (with Javascript which is what I prefer) the main page of my site - publicbroadcasting.ca I have to update manually most of the time which means that I go to feedinformer click on the html preview, view source and then cut and paste. That page, like many others just doesn't work sometimes and it lasts for days

http://www.publicbroadcasting.ca/performing.html

for example.

I don't want a new interface, new templates, etc., I just want feedinformer to work reliably, it currently doesn't and hasn't for months now.

jamesbull on "Let's make FI even better!"

jamesbull — Sat, 30 Aug 2008 12:07:01 +0000

Thanks, saw your reply and have posted a response to it.

peter on "Let's make FI even better!"

peter — Fri, 29 Aug 2008 11:49:54 +0000

I tried to respond to it, but for some reason my forum posts don't show up when I'm not logged in.... weird!

jamesbull on "Let's make FI even better!"

jamesbull — Wed, 27 Aug 2008 12:12:27 +0000

Would be nice to get a response to my forum post 4 days ago about the FeedInfomer announcement appearing in one of my digests.

garyedwardsmith on "Let's make FI even better!"

garyedwardsmith — Sat, 23 Aug 2008 10:22:09 +0000

Looks Good.

Except:
Can't preview my feeds easily now.
Can't find the links for my RSS feeds now.
I need to pay and upgrade my account.

Gary E. Smith
THE SOA NETWORK

lostremote on "Let's make FI even better!"

lostremote — Fri, 22 Aug 2008 19:22:20 +0000

Sigh. First, please allow those of us who have stuck with you the last year or so waiting to upgrade so we can add more feed sources. We have money to spend.

Second, while the new UX is all 2.0, it's lacking a couple critical features from before. I can't preview the HTML output of a digest I create. And when I hit "save" after tweaking a digest, it doesn't update the feed with the change (it may 30 minutes later, but I'm not waiting around). So I have to delete the digest, re-enter the feeds, re-enter the HTML template, and re-embed the new javascript.

Cory
LostRemote.com
CitizenRain.com

capitolfax on "Let's make FI even better!"

capitolfax — Fri, 22 Aug 2008 11:36:42 +0000

===To help them out, what specifically do they need to improve?===

They need to respond to questions here and via email. Notice that nothing has been posted in response since this thread was created? How about a bit of engagement with the paying customers?

kenmacgray on "Let's make FI even better!"

kenmacgray — Fri, 22 Aug 2008 07:55:57 +0000

We're looking forward to any feedback from the community!

Then why has it been a year since the last blog post? Yes, the service is still up and running, but it appears to us users that it's been forgotten about.

peter on "Let's make FI even better!"

peter — Thu, 21 Aug 2008 22:23:50 +0000

@dweible: Can you post your digest's ID and the URL of the incoming feed? You need to provide more information so people can look at it to speculate on the reason.

@kxly: Why? What happens when you do?

@capitolfax: To help them out, what specifically do they need to improve?

newsome1 on "Let's make FI even better!"

newsome1 — Thu, 21 Aug 2008 16:28:04 +0000

Documentaion and FAQ link goes to Blog. http://feed.informer.com/docs/
I'm trying to find out the syntax for search queries with no success.

Thanks!

George