Feed Informer: Forums » Topic: Feeds Timing out and not Loading

dyelton on "Feeds Timing out and not Loading"

dyelton — Wed, 27 Feb 2008 10:37:05 +0000

These two may work for simple tasks, but I don't think there is anything offering the complexity of FeedDigest unfortunately:

http://www.feedfeeds.com/
http://www.feedtwister.com/

I'm trying out NewsGator's widget product as we speak to see if it is a viable option.

pointsi on "Feeds Timing out and not Loading"

pointsi — Tue, 26 Feb 2008 15:52:04 +0000

Please keep in touch on this post so we can all benefit! I am also researching other options and will post here with them.

fdw2006 on "Feeds Timing out and not Loading"

fdw2006 — Tue, 26 Feb 2008 14:06:45 +0000

Hate to say it but I am with you. Get in touch at tips at dumblittleman and we can keep in touch on what alternatives we find.

dyelton on "Feeds Timing out and not Loading"

dyelton — Tue, 26 Feb 2008 11:07:03 +0000

I suppose the question now is what alternative is there to FeedDigest? I can't continue to use this software if the service is as spotty as it is now. I took a look at SimplePie but it doesn't recognize my RSS feeds as actual RSS feeds so obviously that isn't going to work.

pointsi on "Feeds Timing out and not Loading"

pointsi — Mon, 25 Feb 2008 14:24:46 +0000

Well then, continuing on my hunt for the people in charge of operating Feed Digest, I see from that post that the new owners are actually VicMan Software, based in Moscow, Russia, but also with offices in Alexandria, VA:

http://www.vicman.net

Their website doesn't list Feed Digest anywhere, so that's not a great initial sign of interest. But I have contacted them here:

http://www.vicman.net/contact.htm

peter on "Feeds Timing out and not Loading"

peter — Mon, 25 Feb 2008 11:53:24 +0000

For more info, here's a press release Curious Office issued regarding the sale:

http://www.curiousoffice.com/2007/09/09/a-curious-company-has-been-acquired/

capitolfax on "Feeds Timing out and not Loading"

capitolfax — Mon, 25 Feb 2008 11:39:36 +0000

So, who are the new owners?

fdw2006 on "Feeds Timing out and not Loading"

fdw2006 — Mon, 25 Feb 2008 11:32:15 +0000

I am pretty amazed that no one from FD has even made an appearance in here to explain what the situation is or at least what the timeline to resolution is. It's weird that they are relying on Peter, who doesn't even work here anymore, to help troubleshoot this and just about all other issues.

dyelton on "Feeds Timing out and not Loading"

dyelton — Mon, 25 Feb 2008 10:58:35 +0000

Unfortunately the outage is sporadic still. Page load times are beind held back due to FeedDigest. I've even had timeouts trying to login here at feeddigest.com and getting to the forums.

I guess now is the time to look for an alternative.

magicmadness on "Feeds Timing out and not Loading"

magicmadness — Mon, 25 Feb 2008 08:14:20 +0000

Yes, things are running a lot faster right now.

I was about to post in my forum that I was taking our feed down. I'll wait it out a bit now.

peter on "Feeds Timing out and not Loading"

peter — Mon, 25 Feb 2008 07:54:03 +0000

Hmm, things seem to be a lot faster now. Anyone else seeing that?

peter on "Feeds Timing out and not Loading"

peter — Mon, 25 Feb 2008 07:21:02 +0000

Sorry, but I've had to edit your post. Curious Office invested in Feed Digest when I owned it, and then we all sold it in 2007. Like me, they are no longer connected to the project.

pointsi on "Feeds Timing out and not Loading"

pointsi — Mon, 25 Feb 2008 04:37:02 +0000

Thanks Peter, I was unaware you were no longer in charge of the site. I see now that the "About" page lists Curious Office Partners (http://www.curiousoffice.com/) as the new owners. [Edit: No, it doesn't, and they're not.]

I have sent the founders of Curious Office, an email concerning the Feed Digest service outage. Hopefully they will respond with some information regarding this issue, as well as ongoing customer service for Feed Digest.

Those of you with Feed Digest accounts may also want to send them an email to let them know we would like to see Feed Digest continue to grow, not fall apart due to technical problems and no customer service:

peter on "Feeds Timing out and not Loading"

peter — Mon, 25 Feb 2008 03:04:36 +0000

I should remind you that I am only occasionally posting here in a non-official capacity. I have not been officially involved with Feed Digest for over six months now, as that is when I sold the business. I have been providing some help here recently as a courtesy, but I am not responsible for the service.

pointsi on "Feeds Timing out and not Loading"

pointsi — Sun, 24 Feb 2008 23:07:31 +0000

Hi Peter,

Many of us (including myself) are paying customers for the Feed Digest service. We deserve to have at the very least a status report on the Feed Digest outage. I think I speak for many members here that bad news is better than no news. Otherwise I think you'll find a lot of people have switched services by the time this is resolved. We have websites to maintain just like you, and this is forcing our sites to go down.

Thanks,
Court

labgfx on "Feeds Timing out and not Loading"

labgfx — Sun, 24 Feb 2008 21:10:44 +0000

I ditched feed digest and moved to http://simplepie.org/ as Feed digest does not seem to care to keep their users in the loop.

qbania on "Feeds Timing out and not Loading"

qbania — Sun, 24 Feb 2008 19:08:51 +0000

WHY no comments from Feeddigest? No customer support. No emails returned, no explanation for the problem? What gives???

bojack on "Feeds Timing out and not Loading"

bojack — Sun, 24 Feb 2008 17:38:39 +0000

The problem has been with us since at least Friday evening. Even getting onto this forum was difficult.

garyedwardsmith on "Feeds Timing out and not Loading"

garyedwardsmith — Sun, 24 Feb 2008 17:16:35 +0000

Many of my feeds are timing out today and not loading. Please look into.

Gary E. Smith
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