Feed Informer: Forums » Topic: Feed not updating

support on "Feed not updating"

support — Thu, 09 Jan 2014 09:15:18 +0000

Hello,
we have fixed this issue, from now on your digest should update automatically.
Your digest is now up to date.

news-linux on "Feed not updating"

news-linux — Wed, 08 Jan 2014 13:35:02 +0000

I'm sorry but the problem it's not a widget to update, but the feed it's not updating according with the digest source. There are some items on digest source that not displayed on feed. My question was about a way to update the rss feed to list the newer item of digest source, for not to need ask this to you. Could you update the feed please?
Thank you

support on "Feed not updating"

support — Wed, 08 Jan 2014 07:29:15 +0000

Hello,
you might be using direct link to the digest on your page, while you should create a widget and embed its code to your site for timely updates. You can learn more about widgets in our step-by-step guide here: http://feed.informer.com/blog/docs/guide/

news-linux on "Feed not updating"

news-linux — Tue, 07 Jan 2014 12:30:54 +0000

Hello, my feed (W6FMSS04SY) still not updating. Could you see that please? Is there a way to update manually?
Thank you

support on "Feed not updating"

support — Fri, 29 Nov 2013 12:29:59 +0000

The problem should have been solved by now. It would be good if you could check it and let us know.
Thank you.

support on "Feed not updating"

support — Fri, 29 Nov 2013 07:55:30 +0000

Hi,
we are fixing the issue with encoding at the moment. Sorry for the inconvenience.

news-linux on "Feed not updating"

news-linux — Thu, 28 Nov 2013 13:29:20 +0000

Thank you, it works.
Just the encoding it's not updated yet. Could you see that please?

support on "Feed not updating"

support — Thu, 28 Nov 2013 09:54:22 +0000

We could not reproduce the issue on our side and had to update the digest manually. In case you face this problem again, we will appreciate it if you let us know.
Thank you.

support on "Feed not updating"

support — Thu, 28 Nov 2013 09:01:54 +0000

Hi,
we are looking into the issue. Sorry for the delay.

news-linux on "Feed not updating"

news-linux — Wed, 27 Nov 2013 16:47:12 +0000

Hello, I'm sorry but the feed it's really not updated. If you could, check the last item please. You'll see that the title name it's incorrect compared with digest source. I made a modification on title to check the update proccess. Another modification that I did was in the encoding, but it's not updated too.
Thanks

support on "Feed not updating"

support — Wed, 27 Nov 2013 06:20:03 +0000

Hi,
we have compared the content and the digest is up to date. If you still need our help, it would help if you provide us with details.
Please make sure that the page with the digest is accessed on a regular basis - it is vital for proper updates (check the first section of FAQ for more information: http://feed.informer.com/blog/docs/faq/).

news-linux on "Feed not updating"

news-linux — Tue, 26 Nov 2013 20:00:21 +0000

I have a feed, with digest id is W6FMSS04SY, that's not updating. I know that this process can take up 30 minutes (max), but it's taking longer. I don't know if there is a problem or something wrong with the configuration.