Visual Matrix, a leading property management software (PMS) and operations software (MOP) for the hospitality industry, has achieved SOC 2® certification, affirming its commitment to the highest standards of data security, operational...
Sometimes it’s useful to look to other industries to get inspiration for how to improve efficiency and experiences. Sometimes you don’t need to look so far.
The GBTA Foundation, the cause-led arm of the Global Business Travel Association, hosted its 2025 WINiT Summit, Awards & Gala yesterday at Civic Hall in New York City. Now in its 11th year, GBTA WINiT (“Women in Travel”), a program...
The pace of innovation at online travel agencies (OTAs) continues to accelerate, transforming how travelers discover, plan and book their stays. For independent hotels and B&Bs, these changes can bring both opportunity and pressure.
Meliá Hotels International, Spain’s leading hotel group, has announced the signing of a new luxury hotel as part of its strategy to strengthen its presence in key Latin American destinations while continuing to expand its luxury...
In an era where customer expectations are higher than ever, the hospitality industry is undergoing a quiet revolution. It’s no longer just about fluffy pillows, complimentary breakfast, or check-in mints. The new gold standard in...
Hoteliers, how’s your Halloween prep going? Between themed buffets, lobby cobwebs, and pumpkin lattes, we know your teams are in full swing. But this year, there’s something new arriving to open doors, literally.
Hiring in hospitality has always required a blend of instinct and insight. With evolving guest expectations and growing competition for top talent, it’s more important than ever for hiring managers to look beyond resumes to uncover...
Hotel tech looks simple from the lobby; but as we know, behind the front desk it’s anything but. Recently, Otelier’s Distinguished Architect Lex Raleigh sat down with SnapLogic CMO Dayle Hall to explain why hospitality’s data problem is...
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Mehr Consultancy has selected Canary’s guest experience solutions to strengthen service and unlock new revenue opportunities...
Electro-Media Design, Ltd. (EMD) will showcase the AVaStar "AV Operations Command Center" at The Hospitality Show, Oct. 26-28, 2025, at the Colorado Convention Center in Denver.
Today, Autograph Collection Hotels has announced the opening of Santa Lucía Jungle Hacienda, introducing a new brand of luxury set on a storied tropical enclave at the base of Carara National Park and along the serene Tárcoles River....
Mews, the leading operating system for hospitality, has been selected by Basecamp Resorts, one of Western Canada’s leading boutique resort groups, as its property management system to modernize operations and deliver seamless, memorable...
Crafted, a new lifestyle hotel and club brand, has selected the leading operating system for hospitality, Mews, to power Powdermills – its flagship property. By integrating Mews across reservations, F&B, and creative spaces, Crafted is...
Among friends, we joke that WIHP (now part of Cendyn) was the PayPal Mafia of hotel marketing. It sparked more entrepreneurs than any other hotel tech startup I know of (Design Hotels did quite good too). It wasn’t planned that way, of...
Women are the majority of professionals in key business travel industry roles – comprising 74% of travel buyers and over half of travel supplier (62%) and travel management company (TMC) staff (55%) – yet remain underrepresented in...
Equality in Tourism, an international non-profit committed to advancing gender equality in the industry, has opened applications for the Gender Equality Champion of the Year Award 2026. Now in its fourth year, the Award celebrates...
As the world’s leading minds in hospitality investment prepare to gather at Madinat Jumeirah in Dubai next week for Future Hospitality Summit – FHS World 2025, investors have shared their insights on the trends and strategies that are...
Royal Grand Resorts is an exclusive destination for gay men, located in the heart of Manuel Antonio, Costa Rica. This luxury retreat blends elegance with natural beauty, offering world-class service and a tranquil setting surrounded by...