For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future?
In the lead up to the Future Hospitality Summit - FHS World 2025, taking place at Madinat Jumeirah in Dubai from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s...
UN Tourism and the Fédération Internationale de l’Automobile (FIA) have launched the UN Tourism Awards for Excellence in Sustainable Sports Tourism powered by FIA.
For its seventh year, MGallery Collection, a refined portfolio of luxury boutique hotels, is supporting Pink October Breast Cancer Awareness Month, by launching a series of events and initiatives across its network to raise awareness and...
When most people think of hotel upselling, they often think of it as offering a guest a bigger room at check-in. But today, upselling in hotels means so much more. Every single interaction you have with a guest — from booking to...
There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the...
People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepresentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic University’s...
In hospitality, understanding the difference between a hotel and a resort is key in order to provide guests with the right experience. Each type of accommodation takes a different approach and has its own appeal, which means that the way...
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter...
Peachtree Group’s (“Peachtree”) hospitality management division has added six new hotels to its growing third-party management platform, underscoring the company’s ability to deliver best-in-class operations for hotel owners nationwide.
Sonesta International Hotels Corporation (Sonesta) today announced the opening of Sonesta Hotel Miraflores in Lima, Peru with Master Franchisor GHL Hoteles. The 133-room upscale hotel is located within walking distance of Kennedy Park,...
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Brøchner Hotels has selected Canary’s Guest Management System to enhance the digital guest journey and support staff across...
Despite stronger-than-expected economic growth through the first half of 2025, year-to-date RevPAR growth through July stands at a meager 0.4% as the occupancy rate fell for four consecutive months.
HIA, the only Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced a period of accelerated growth, having added over 400 new properties to its platform year-to-date in 2025 alone. This momentum,...
Every hotelier knows the frustration of hard-to-fill dates, whether they be midweek lulls or seasonal dips. That’s why we’ve built Triptease Date Boost, our new feature that gives you more control over your priority dates and helps you...
People talk about “being in the flow” as if it’s some zen productivity state. That’s nice, but what I mean by flow is much more practical: things moving. From left to right, down the funnel, across the team. Progress happens because work...
Emerging Travel Group (ETG), a global travel company operating the RateHawk, ZenHotels, and Roundtrip brands, has partnered with Simple Booking, one of the leading international CRS providers, used by more than 7,500 hoteliers worldwide....