As artificial intelligence becomes the engine of modern commercial strategy, hotels face mounting pressure to understand how prepared they truly are for AI-driven decision-making. Pricing once shaped by intuition and spreadsheets is...
High staff turnover is one of hospitality’s most persistent — and most expensive — operational challenges. Yet it is still too often treated as an HR problem rather than a business risk.
Booking.com began experimenting with conversational recommendations and tool driven automation before most enterprises had a name for agentic systems, and that early start is now shaping a more measured strategy. In a VentureBeat...
A well-deserved honor. Visit Tri-Cities has recognized AAHOA Lifetime Member Vijay Patel, President of A-1 Hospitality Group, with the Kris Watkins Tourism Champion Award—celebrating leaders who elevate the visitor experience and...
Having worked in the hotel business for over four decades, I know most people think the numbers are the “hard” part of hospitality. There’s a common belief that the financials are best left to professionals who can sort out the complex...
LodgIQ, a commercial strategy technology provider for the hospitality industry, today announced the launch of AI Wizard, the industry’s first fully operational Generative AI platform purpose-built for hotel revenue management and...
First impressions matter, especially in hospitality. Long before a guest explores a city’s streets, tastes its food, or meets its people, their experience begins at check-in. That moment presents a unique opportunity: not just to...
One of the biggest trends in hospitality right now is one that’s hard to spot in an aggregated market intelligence report. All over the world, travelers are seeking out authentic hotels that are firmly rooted in their environs and have a...
Hospitality development has always been a bit riskier typology and high-stakes endeavor, but the past year has underscored just how volatile the economics of design and construction have become.
Holiday shoppers are preparing to spend more this season, but there’s a catch. Accenture’s 19th Annual Holiday Shopping Survey reveals that much of this increased spending reflects higher prices, not higher confidence. The result is a...
Lighthouse, the leading AI pricing, distribution and operations platform, and HotelSpeaker, the humanized AI service for guest communication and review management, are joining forces to offer a complete A-to-Z solution for independent...
UN Tourism and the International Baccalaureate Organization (IB) have agreed to work together to increase access to tourism education at high school level.
Today, Hilton (NYSE: HLT) announces the opening of York Medellin, Curio Collection by Hilton, marking the lifestyle brand’s debut in Colombia’s vibrant second-largest city. The hotel is the 27th Hilton property in Colombia and the third...
The Brazilian Grand Prix race pushed São Paulo’s hotel average daily rate (ADR) and revenue per available room (RevPAR) to all-time highs, according to November preliminary data from CoStar, a leading provider of online real estate...
Hotels are increasingly building sustainability teams and integrating green practices across operations,and recruitment specialists are observing this shift from the employer side.
Do people consider the lodging industry a good place to build a long-term career? In response to the lodging industry’s ongoing concern about workforce development, a team of researchers from the University of South Carolina’s...
Artificial intelligence is rapidly finding its way into every corner of hotel operations, but the real question for leaders is no longer if to use AI, it is how to use it without eroding the human spirit of hospitality. This visual...