Recently, Tripadvisor fired more than 150 employees and contractors and reshuffled top management in an attempt to President Kristen Dalton announced internally that its chief technology officer and general manager of e-commerce will be...
Here’s a fantasy. What if data management was a towering giant with long, reaching arms — wrapping around all of your data? What would be in the clutches of those big arms? In other words, what will data management include in the year 2025?
The hospitality and tech industries are navigating a liminal space where the boundaries between human and artificial are increasingly blurred. Generative AI, hyper-personalization, and digital workers are not merely disrupting...
Hotel owners face a critical decision when selecting a property management structure: should the property be brand-managed or be managed by an independent, third-party operator?
Booking a meeting room should be as easy as ordering your morning coffee—instant, seamless, and hassle-free. Yet, for many hotels, managing meeting room bookings remains a frustrating and inefficient process. Rising costs, staffing...
It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and Google sprang into action. They revolutionized how we use the internet and created a whole...
Artificial intelligence (AI) is reshaping industries worldwide, and hospitality in the Caribbean is no exception. At the most recent Caribbean Hospitality Industry Exchange Forum (CHIEF), hosted by the Caribbean Hotel and Tourism...
We are proud to announce that Curaçao will be the host location of the 2025 Caribbean Hotel Investment Conference & Operations Summit (CHICOS), taking place November 9–11 at the Curaçao Marriott Beach Resort. Curaçao, known for its...
Travelers are romanticizing their ideal weekend getaway this Valentine’s Day, whether it be solo or with their loved ones. Solo travelers’ trip searches increased more than 100 percent compared to last year, with duo travelers’ searches...
The addition of two of the greatest athletes in modern history to UN Tourism’s roster of Special Ambassadors marks a major step forward in promoting the transformative power of sports tourism. Stephen Curry is celebrated as one of the...
UN Tourism has opened applications for the 2025 edition of its prestigious Best Tourism Villages initiative. This initiative marks a continued commitment to advancing rural tourism as a catalyst for sustainable development and inclusion,...
The personal touch has long been at the heart of what defines hospitality. However, delivering personalization at scale is now critical to not only differentiate from the competition, but also meet the demands of today’s discerning...
Turning priorities and goals into action is essential across all hospitality disciplines. From a people perspective, HR needs professionals who understand the company’s direction and have a vested interest in implementing it. It is all...
Property management systems (PMS) are evolving at an unprecedented pace, driven both by technological advancements and changing guest expectations. It’s now more important than ever for hospitality businesses to adopt solutions that best...
Running a successful hotel today involves more than just offering comfortable rooms and friendly service. You also need the right technology behind the scenes. A Hotel Property Management System (PMS) is the central hub that keeps...
I wasn’t sure I wanted to comment on the DeepSeek vs. OpenAI debate. To be honest, there’s been so much said, it feels boring. But not addressing it feels like avoiding the topic, so here we go.
Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Despite these issues, potential lies ahead, driven by key trends in guest spending, shifting traveler...
The hospitality industry is undergoing a major technological revolution. As a vital part of that transformation, Central Reservation Systems (CRS) technology is evolving to meet the increasingly complex guest demands. Here are the top...
As the year 2025 unfolds, the business events sector—encompassing corporate travel, conferences, and other significant gatherings—finds itself at a critical juncture. The global imperative to address climate change and social equity has...
Boutique hotels are known for pushing boundaries, setting trends, and creating memorable experiences that larger brands struggle to replicate. In 2025, this spirit of innovation is driving major shifts in guest experience, technology,...
In this week’s episode of the Hotel Moment podcast, Hans Meyer, Co-Founder & Managing Director at Zoku, joins Karen Stephens, with an enlightening perspective that counters the traditional setup for hotel accommodations — a hybrid model...
Cendyn, a global integrated hotel technology and services company, and ConferenceDirect, a full-service global meetings solution company, announced the results of their annual report, 2025 State of the Meetings Industry. The...
Hotels can now offer greater choice to guests with the option to make payments by Google Pay, an addition to its payment methods alongside Apple Pay. Google Pay and Apple Pay digital wallets and payment platforms allow users to pay for...
It also added to its Premium category with the new Premium Cuba trip, which takes travelers on a roundtrip tour from Havana, visiting Vinales, Cinefuegos and Trinidad along the way.
In an often light-hearted address the exec with Sandals' sales and marketing arm thanked travel advisors for "believing in us as an organization and trusting us as a brand."
The resort's Pro Shop and Fitness Centre suffered damage in the Oct. 31 blaze, but no one was hurt, and guestrooms, restaurants, pools and beach areas remain open.
The company said Cancun, a "go-to market" during the pandemic, has returned to "more regular seasonal patterns" -- although Hyatt cited tremendously strong demand heading into the holidays.
The 3,571-passenger Norwegian Aqua will debut in April 2025 with seven-day Caribbean sailings from Port Canaveral and a number of new onboard experiences.
I spoke with Juan Jose Cuevas, executive chef at San Juan's Condado Vanderbilt hotel, who is considered a leader in local sourcing and the farm-to-table movement on the island.
The seven-night Immersive Serenity package includes spa, movement and mindfulness activities and incorporates the island's sulphur springs and waterfalls.
Fort Mountain View and Fort Ocean View rooms have been added in the historical section of the Fort Young Hotel & Dive Resort, in the capital city of Roseau.
Sandals executive chairman Adam Stewart calls the transformed Jamaica resort "Sandals 2.0," fueled by the imagination and innovation of his late father, Butch.
Bonus commissions for booking the company's new Private & Bespoke Collections products and a contest to win a $5,000 Island Routes experience are being offered to agents.
When Four Seasons Resort Dominican Republic at Tropicalia opens in 2026, it will be only one milestone in what owner Adriana Cisneros envisions will take another 40 years to complete.
Officials in the Dominican Republic have announced the creation of a rail line that will connect Punta Cana with the capital city of Santo Domingo and other points in the country.