• roomangel CEO Brian Reeves on Hive, Reclaiming Distribution, AI Agents, and the Industry’s Agentic Future
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Hospitality Net met with Brian Reeves, founder and CEO of roomangel Foundation, at HITEC 2025 to explore how AI is reshaping hotel distribution.
  • How Duetto’s New RPOs Framework Is Driving a Shift from Revenue to Profit Intelligence
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    At HITEC 2025 in Indianapolis, we sat down with David Woolenberg, CEO and President of Duetto, to explore how the company is transforming hotel revenue management through its new Revenue and Profit Operating System (RPOs). With the...
  • Mandarin Oriental Launches ‘Inside The Dream’ – A Cinematic Celebration Of Luxury Hospitality Behind The Scenes
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Mandarin Oriental is proud to announce the global launch of Inside The Dream, an original film that offers an intimate, cinematic journey into the artistry and precision behind Mandarin Oriental’s legendary hospitality. The documentary...
  • The Future of Revenue Management Is Strategic Leadership
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    For years, I have seen revenue management occupying a yet critical but narrowly defined space in the hotel ecosystem. It has traditionally been a role grounded in numbers: monitoring pace, adjusting rates, watching competitor pricing,...
  • The Luxury Collection and Michael McGregor Channel the Essence of Three Cities in an Artful New Limited-Edition Collaboration
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces a partnership with Michael McGregor, the Los Angeles-based artist celebrated for his striking and vibrant depictions of...
  • Alexander The Guest: I Stayed At The #1 Hotel In The World
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    In this video, we’re putting the world’s best hotel to the test. It’s called Capella Bangkok, and it’s named the best hotel in the world by the World’s 50 Best Hotels list in 2024.
  • Decoding Guest Feedback: Insights on AI and Review Trends for Hoteliers
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    The world of guest reviews is constantly moving. New technologies are changing how guests share feedback. They also change how hotels manage their online reputation. It is a critical part of hotel management. For hoteliers, staying ahead...
  • AHLA issues statement on Senate passage of the reconciliation package
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    The American Hotel & Lodging Association (AHLA), the leading voice representing all segments of the hotel industry, today issued the following statement from its President & CEO, Rosanna Maietta, following the inclusion of tax provisions...
  • Aspen One Announces First East Coast Limelight Hotel Property, Limelight Charleston, Set To Open in 2028
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Aspen One, parent company of world-class brands including Aspen Snowmass, The Little Nell, Limelight Hotels, and Aspen Collection, is excited to announce the latest addition to its rapidly-growing Limelight Hotels brand. This new...
  • Park Hyatt Set to Debut in Vancouver in 2026
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Hyatt Hotels Corporation (NYSE: H) has announced plans for a luxury Park Hyatt hotel in the heart of downtown Vancouver, slated for 2026. The hotel, formerly Shangri-La Vancouver, is now operating as Hyatt Vancouver Downtown Alberni...
  • From Transaction to Connection: The Rise of Point of Service in Hospitality
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    The hospitality industry has long revolved around the "Point of Sale" – the physical location where a transaction occurs. Whether it’s a front desk, a restaurant counter, or a retail shop, guests traditionally come to us. But in an era...
  • Jurny and Visual Matrix Partner to Bring Fully Autonomous Guest Experience to More Than 300,000 Hotel Rooms Worldwide
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Jurny, the leader in agentic AI for hospitality, today announced execution of an LOI with Visual Matrix, a top property management system (PMS) provider serving more than 3,000 hotels worldwide. Together, the companies will deliver a...
  • Duetto Launches GameTime: An RMS Purpose-Built for Select- and Limited-Service Hotel Brands
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Duetto, the leading provider of revenue management software for the hospitality industry, has announced the launch of GameTime, a streamlined revenue management system (RMS) designed specifically for select-service and limited-service...
  • Did Revenue Management kill hospitable in hospitality?
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Let’s talk about the elephant in the lobby. It’s this:
  • The Customer Service Recovery Paradox
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Here’s something that might surprise you. Some of your most loyal customers may be the ones who have had problems and complaints in the past. For years, I’ve been preaching that when a customer comes to you with a problem or complaint,...
  • The Hidden Symphony: How Hospitality Creates Memories That Last a Lifetime
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    In the bustling world of hospitality, true magic happens when service transcends the transactional and becomes transformational. Behind every perfectly made bed and meticulously plated dish lies an intricate dance of human connection...
  • Reinventing Travel for All: Why Accessibility Can’t Wait
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Accessible business travel isn’t just about equality: It’s about sustainability for the entire global business travel industry. As knowledge about accessibility expands, the gap between the needs of disabled travelers and a seamless...
  • How Evermore Resort reduced their call abandonment rate by 92%
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Located next to Walt Disney World® in Orlando, Florida, Evermore Resort is a groundbreaking vacation destination that reimagines the resort experience. Spanning over 1,000 acres, Evermore offers a mix of luxury vacation homes, flats, and...
  • Data silos: The unraveling of the hotel guest journey
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    Data silos are spoken about often in the hotel industry. Different systems for different functions – all doing their respective jobs. But what’s the harm? In a world where efficiency is paramount for commercial success and guests expect...
  • Turning Purpose Into Profit with Young Nguyen & Cecilie Laeskogen
    Wednesday, July 2, 2025 from Hospitality Net Industry News - USA & Canada
    We’re back with the second installment of our 2024–2025 Sustainability Series, where we dive into the real-world strategies that make greener hospitality both responsible and profitable.
  • Pet-inspired key cards, paired with card holders
    Tuesday, July 1, 2025 from Hospitality Net Industry News - USA & Canada
    The bond between pets and their people is special, and your hotel can celebrate that every day. Delight your guests with our pet-inspired key cards, paired with card holders. Made from renewable plant materials and are fully...
  • Experiential Capital Group Taps Staffolio Virtual Assistants to Scale The Neighborhood Hotel Experience
    Tuesday, July 1, 2025 from Hospitality Net Industry News - USA & Canada
    Experiential Capital Group, owner and operator of The Neighborhood Hotel, has partnered with Chicago-based Staffolio to enhance its customer service and operations through the strategic use of Virtual Assistants (VAs). The initiative is...
  • Reserv by Tambourine Now Available on Oracle Cloud Marketplace
    Tuesday, July 1, 2025 from Hospitality Net Industry News - USA & Canada
    Tambourine, a leading provider of hospitality marketing technology and an Oracle partner, today announced Reserv by Tambourine is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and...
  • Bernard Tan: “We’re not struggling with innovation, we’re struggling with integration.”
    Tuesday, July 1, 2025 from Hospitality Net Industry News - USA & Canada
    At HITEC 2025, Hospitality Net caught up with Bernard Tan, Senior Vice President of Commercial Strategy and Technology and Chief Commercial Officer at Castle Resorts & Hotels, to hear firsthand how hotel operators are coping with the...
  • RateGain Integrates with Cloudbeds to Enhance Hospitality Distribution with AI-Powered Capabilities
    Tuesday, July 1, 2025 from Hospitality Net Industry News - USA & Canada
    This collaboration brings together two industry leaders to redefine how hotels, hostels, and vacation rentals optimize their distribution strategies using AI-powered capabilities.
  • Surfin’ USA? Not this year: 10 European alternatives to classic American holiday destinations
    Saturday, June 28, 2025 from United States | The Guardian
    With many tourists boycotting the US, we’ve come up with European destinations that give you the same bang for your buck – from the Italian Everglades to Montenegro’s Grand Canyon Sprawled on a towel, observing silhouetted surfers...
  • America has been an unwelcoming place for years | Letters
    Friday, April 11, 2025 from United States | The Guardian
    Peter Anderson on why he avoids transit through US airports on his extensive travels. Plus a letter from Bob Sampson Rebecca Burke’s experience ( ‘I was a British tourist trying to leave the US. Then I was detained, shackled and sent to...
  • To Big Sur, with love: a monastery stay on the northern California coast
    Saturday, February 1, 2025 from United States | The Guardian
    High above the Pacific, a hermitage offers a world without distraction, where silence, serenity and joy reign supreme I get into my car outside my mother’s home and drive up into the mountains. Past the estate where Ronald Reagan kept...
  • Volunteering at music festivals supported my post-retirement trip to the US and Canada
    Monday, September 23, 2024 from United States | The Guardian
    Working in exchange for tickets from Vancouver to Texas was an ideal way for a 60-year-old solo traveller to find friends, fun and an instant community ‘We have beers!” came the cry, followed by the more enigmatic “and hair clippers!” As...
  • I became a man in the Alaskan wilderness – just not in the way you might think
    Wednesday, May 22, 2024 from United States | The Guardian
    After years working for backcountry trail crews, Benjamin Alva Polley had a healthy respect for the whims of the wilderness. But when he and his wife headed to Alaska’s Brooks Range – the most remote frontier – fear crept in Silence...
  • From hot springs to rivers, five secret California swimming spots to ‘declutter your mind’
    Saturday, April 13, 2024 from United States | The Guardian
    The author and his partner spent six months with their toddler exploring the state’s wildest places in an old motorhome As one of the most photographed, filmed and crooned about places in the world, California often feels like an idea as...
  • Making memories at the Edgewood Tahoe Resort
    Saturday, November 11, 2023 from Travel Weekly USA Canada News
    The Edgewood tries to go further in developing guest experiences, making sure that the majority are complimentary and that there is something unique every day.
  • Disney Cruise Line among the top performers in Disney's fiscal Q4
    Wednesday, November 8, 2023 from Travel Weekly USA Canada News
    Despite costs associated with closing the Star Wars hotel, Disney's parks division reported a 31% rise in operating income.
  • Opening date pushed back for the Durango in Las Vegas
    Wednesday, November 8, 2023 from Travel Weekly USA Canada News
    Stephen Cootey, executive vice president and CFO of parent company Red Rock Resorts, said the delay was necessary "to ensure a first-class opening."
  • United fortifies Florida service this winter with 20% more seats
    Wednesday, November 8, 2023 from Travel Weekly USA Canada News
    In a move that is part of its strategy to be more competitive with budget airlines, United is adding flights and flying bigger planes to Florida destinations.
  • SeaWorld says inclement weather hurt park attendance again
    Wednesday, November 8, 2023 from Travel Weekly USA Canada News
    SeaWorld reported third-quarter attendance was down 2.8% due in part to "unusual and significantly adverse weather in our peak operating season across most of our markets," said CEO Marc Swanson.
  • Immersive art experience finds a new home at the Luxor
    Tuesday, November 7, 2023 from Travel Weekly USA Canada News
    "Particle Ink: House of Shattered Prisms," which previously entertained guests in downtown Las Vegas' Arts District, features acrobats, dancers and original music.
  • Excitement growing for Fontainebleau Las Vegas December debut
    Monday, November 6, 2023 from Travel Weekly USA Canada News
    Officials recently released renderings and descriptions of the hotel's highest-end suite collection, spa and fitness amenities, and some of its food and beverage concepts.
  • Venetian Las Vegas is planning a major refit of its convention center
    Monday, November 6, 2023 from Travel Weekly USA Canada News
    The $188 million renovation project will be completed in stages from 2024 to 2026.
  • A bit of the Big Easy comes to the Las Vegas Strip
    Sunday, November 5, 2023 from Travel Weekly USA Canada News
    The new bar Bourbon Parade brings the music, second lines and "laissez le bons temps rouler" of New Orleans to the Grand Bazaar Shops in front of the Horseshoe Las Vegas.
  • Six Flags and Cedar Fair agree to merge
    Thursday, November 2, 2023 from Travel Weekly USA Canada News
    The combined company will operate 27 amusement parks, 15 waterparks and nine resorts in the U.S., Canada and Mexico.
  • New sports ticketing platform plans to pay travel agent commissions
    Thursday, November 2, 2023 from Travel Weekly USA Canada News
    MyTicketPro, which is debuting on Nov. 6, will offer live inventory of tickets to major North American sporting events sourced directly from the teams.
  • Brightline will begin paying advisors commission
    Thursday, November 2, 2023 from Travel Weekly USA Canada News
    The high-speed rail service will pay commissions through its new Travel Professional Program.
  • Dispatch, Magic Kingdom: A night at Mickey's Not-So-Scary Halloween Party
    Thursday, October 26, 2023 from Travel Weekly USA Canada News
    There's a lot to do at this annual fall spectacular, a Disney favorite. Travel Weekly's Jamie Biesiada walked in with a plan to make the most of her experience.
  • Dispatch, Epcot: Moana's Journey by Water is a refreshing addition
    Thursday, October 26, 2023 from Travel Weekly USA Canada News
    The attraction is a breath of fresh air -- and a splash of cool water -- at Epcot.
  • Disney World will enable guests to make pre-trip park attraction reservations
    Tuesday, October 24, 2023 from Travel Weekly USA Canada News
    Currently, park guests buying Genie Plus must choose their skip-the-line attractions on the day of their visit.
  • Airlines like JSX should never sacrifice security for convenience
    Monday, October 23, 2023 from Travel Weekly USA Canada News
    Former TSA administrator John Pistole says current security measures are critical to keeping Americans safe and must be applied to all carriers, including scheduled charter operations like JSX and others.
  • Railbookers composes 80-day train trip for 2024
    Monday, October 23, 2023 from Travel Weekly USA Canada News
    Guests will visit 20-plus cities via seven luxury rail services.
  • Braving the Northwest Passage with Adventure Canada
    Saturday, October 21, 2023 from Travel Weekly USA Canada News
    Bart Beeson writes: "I was only four days into my expedition cruise, and I had already learned a valuable lesson: expect the unexpected."
  • Venetian and Grand Canal Shoppes are revving it up for Vegas race week
    Tuesday, October 17, 2023 from Travel Weekly USA Canada News
    Live music, "Sip & Shop" experiences and room and race packages are just some of the things that are planned to help celebrate the first Las Vegas Grand Prix in November.
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