» Arriving at the Right Type of Language Professional
20/03/17 15:01 from What's New at Article Weekly
By Anne Connor Business people don’t have to communicate with extraterrestrials (yet), but they can still learn a few things from the sci-fi thriller Arrival. The blockbuster film put a language professional in the leading role. Hollywoo...

» Closing Calls Like A Pro
03/03/17 20:04 from What's New at Article Weekly
Master Moves for Telephone Ninjas By Kate Zabriskie Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the kicking, blocking, and sparring skills s...

» Seizing Opportunities Builds Confidence
23/02/17 06:45 from What's New at Article Weekly
By Jill Johnson One of the most significant leadership skills you need to develop is your confidence. It is an essential core leadership competency. Confidence allows you to have impact far beyond your title or level within your organiza...

» The Cost of Poor Performance
21/02/17 15:37 from What's New at Article Weekly
Why failing to train your employees costs a lot more than you think By Evan Hackel Many people have heard this story, which has become a legend in the training industry. A CEO and department head were having a brief … Continue read...

» Can Your Employees Hold You Responsible for the Performance of Their 401(k)?
09/02/17 12:12 from What's New at Article Weekly
By James Lange A Supreme Court ruling in 2015 has given employers who offer retirement plans to their employees an enormous wake-up call. The employees at a California utility company successfully sued the firm over the cost of participa...

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