Catalysis News http://feed.informer.com/digests/KLQN7YPJZV/feeder Catalysis News Respective post owners and feed distributors Tue, 22 Nov 2016 12:42:09 -0600 Feed Informer http://feed.informer.com/ Newsletter: Leadership Behaviors are Key to Cultural Change https://createvalue.org/articles_and_news/newsletter-leadership-behaviors-key-cultural-change/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:dfcf5555-1e5f-17a2-0e68-29690e1a705f Thu, 06 Sep 2018 09:41:30 -0500 <p>&#160; Earn CE credits while developing new skills. EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/newsletter-leadership-behaviors-key-cultural-change/">Newsletter: Leadership Behaviors are Key to Cultural Change</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>&nbsp;</p> <table class="template-body" style="min-width: 100%; text-align: center;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="preheader-container"> <div> <div id="preheader" style="color: transparent; display: none; font-size: 1px; line-height: 1px; max-height: 0px; max-width: 0px; opacity: 0; overflow: hidden;"><span data-entity-ref="preheader">Earn CE credits while developing new skills.</span></div> </div> </td> </tr> <tr> <td class="template-shell-container" align="center"> <div class="bgcolor" style="background: #C4C3C2;"> <table class="bgimage" style="background: #C4C3C2;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#C4C3C2"> <tbody> <tr> <td align="center"> <table class="main-width" style="width: 640px;" border="0" width="640" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout" style="padding: 10px;" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout-container-border" style="background: #722B62; 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max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/21d8018e-e4dc-4087-b091-04756db6affc.jpg" alt="" width="600" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 14px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" align="left" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text content-text" style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: justify;" align="justify"><span style="color: #000000; font-size: 16px;">Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was missing – lean leadership behaviors. Their improvement and HR teams worked together to develop a system for ingraining the necessary behaviors into the culture at Martin’s Point Health Care in order to achieve their goal of “all employees providing ever-increasing value to our customers and community, with ease.”</span></div> <p>&nbsp;</p> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><a style="color: #722b62; font-size: 16px; font-style: normal; font-weight: bold; text-decoration: underline;" href="https://createvalue.org/evolving-leadership/" target="_blank">Read more in our free white paper</a></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-divider"> <table class="editor-divider" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table class="galileo-ap-content-editor" style="cursor: default; 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These roles are centered around aligning the work to the organizational goals, enabling others to solve problems, and improving processes and outcomes.</span></div> <p>We have a workshop designed for you at the <span style="font-weight: bold;">Lean Leadership Series October 15-18 in Baltimore, MD</span></p> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://www.eventsquid.com/event.cfm?sendToSSL=true&amp;id=3818"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/ad262804-b67a-43af-a885-d0e0ba0baad6.jpg" alt="" width="600" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text " style="color: #0a0a0a; 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Register</a></div> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" style="background: #ffffff;" align="left" valign="top" bgcolor="rgb(255, 255, 255)" width="100%"> <div class="gl-contains-divider"> <table class="editor-divider" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table class="galileo-ap-content-editor" style="cursor: default; min-width: 100%;" width="100%"> <tbody> <tr> <td class="divider-base divider-solid" style="padding: 20px 0px 2px;" align="center" valign="top" width="100%"> <table style="height: 2px; min-width: 93%; width: 93%;" border="0" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td style="background: #ee7522; 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border-bottom-style: none; height: 2px; line-height: 1px; padding-bottom: 0px;" align="center" bgcolor="rgb(238, 117, 34)" height="1"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-text Cleveland Clinic Empowers Every Caregiver to Make Improvements Every Day https://createvalue.org/articles_and_news/cleveland-clinic-empowers-every-caregiver-make-improvements-every-day/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:916e586b-66b1-0893-5252-f35abaac7139 Tue, 28 Aug 2018 14:03:24 -0500 <p>Catalysis Healthcare Value Network member, Cleveland Clinic, has been on an improvement journey since 2006.  In 2013, the organization began to shift their vision to create a culture in which every caregiver is capable, empowered and expected to make improvements every day     Their journey of learning has shifted to a model that is [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/cleveland-clinic-empowers-every-caregiver-make-improvements-every-day/">Cleveland Clinic Empowers Every Caregiver to Make Improvements Every Day</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>Catalysis Healthcare Value Network member, Cleveland Clinic, has been on an improvement journey since 2006.  In 2013, the organization began to shift their vision to create a culture in which <em>every</em> caregiver is capable, empowered and expected to make improvements <em>every</em> day     Their journey of learning has shifted to a model that is proactive, where accelerated improvements are the result of caregivers feeling empowered and capable to look at problems differently.   The <a href="https://my.clevelandclinic.org/-/scassets/files/org/clinical-transformation/18-ccc-improvement-model-sheet.ashx?la=en">Cleveland Clinic Improvement Model</a> was developed to enable the organization to harness the power of everyone to understand their purpose and achieve their goals. The model, comprised of four systems, places focus on organizational alignment, visual management, problem-solving, and standardization. The model further outlines the tools that are utilized with each system as well as the specific roles and behaviors expected of senior leaders, managers, and teams of caregivers.</p> <p>In an effort to help teams build upon their problem-solving skills within the organization, Cleveland Clinic created their own problem-solving program called SolVE (Solutions for Value Enhancement). The program is a 12-week cohort where multi-disciplinary teams receive hands-on learning as they apply A3 thinking to a current and real problem they are experiencing.  Through the use of a strategically developed curriculum as well as a dedicated coach, the program has generated numerous projects that have resulted in improvement and learning that enhances both the caregiver environment as well as the delivery of care provided to patients.</p> <p>Utilizing the Cleveland Clinic Improvement Model as a foundation for SolVE has generated more than 200 projects, with 95% of them resulting in improvement and/or learning.  Two recent improvements were focused on patient flow.  The first aimed to increase the number of patients discharged before 1 p.m. To date, with better teamwork and a clearer understanding of root cause, more than 200 patients each day are being discharged before 1 p.m.  The second aimed to decrease the length of stay for a specific subset of providers who accounted for 50% of all discharges. Through SolVE, the team reduced the average length of stay for these providers from 5.04 days to 4.73</p> <p>The Cleveland Clinic utilizes PDCA (Plan, Do, Check, Act) to learn more about their problems and countermeasures.  Building the capability of caregivers, through SolVE, creates a culture of continuous improvement which is better for everyone.</p> <p><a href="https://createvalue.org/no-more-projects/" target="_blank">Download the white paper to learn more</a></p> <p><a href="https://createvalue.org/executive-site-visits/" target="_blank">See for yourself at an Executive Site Visit</a></p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/cleveland-clinic-empowers-every-caregiver-make-improvements-every-day/">Cleveland Clinic Empowers Every Caregiver to Make Improvements Every Day</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> Newsletter: Is Lean Making a Difference in Healthcare? https://createvalue.org/articles_and_news/newsletter-is-lean-making-a-difference-in-healthcare/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:939b2de8-00b3-32b3-1145-0f3856cc88a8 Wed, 22 Aug 2018 11:10:30 -0500 <p>EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES The Center for Lean Engagement &#38; Research in Healthcare (CLEAR) is assessing the extent to which lean management philosophy, practices and tools have been adopted and implemented in U.S. hospitals. CLEAR set out to find answers to these questions: What percent or hospitals in the US are engaging in lean or [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/newsletter-is-lean-making-a-difference-in-healthcare/">Newsletter: Is Lean Making a Difference in Healthcare?</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p><!-- [if gte mso 9]> <style id="ol-styles"> /* OUTLOOK-SPECIFIC STYLES */ li { text-indent: -1em; padding: 0; margin: 0; line-height: 1.2; } ul, ol { padding: 0; margin: 0 0 0 40px; } p { margin: 0; padding: 0; margin-bottom: 0; } sup { font-size: 85% !important; } sub { font-size: 85% !important; } </style> <![endif]--></p> <table class="template-body" style="min-width: 100%; text-align: center;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="preheader-container"></td> </tr> <tr> <td class="template-shell-container" align="center"> <div class="bgcolor" style="background: #C4C3C2;"> <table class="bgimage" style="background: #C4C3C2;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#C4C3C2"> <tbody> <tr> <td align="center"> <table class="main-width" style="width: 640px;" border="0" width="640" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout" style="padding: 10px;" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout-container-border" style="background: #722B62; 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display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div style="text-align: justify;" align="justify"><span style="color: #303030;">The Center for Lean Engagement &amp; Research in Healthcare (CLEAR)</span><br /> <span style="color: #303030; font-family: Century Gothic, Calibri, Helvetica, Arial, sans-serif; font-size: 16px;"> is assessing the extent to which lean management philosophy, practices and tools have been adopted and implemented in U.S. hospitals. </span><span style="color: #303030;">CLEAR set out to find answers to these questions: </span></div> <div style="text-align: justify;" align="justify"></div> <ul> <li style="color: #303030; text-align: justify;"><span style="color: #303030;">What percent or hospitals in the US are engaging in lean or a related transformational improvement approach? </span></li> <li style="color: #303030; text-align: justify;"><span style="color: #303030;">What percent of hospitals would say they have transformed the entire organization to the lean management/operations system? </span></li> <li style="color: #303030; text-align: justify;"><span style="color: #303030;"><span style="color: #303030;">What percent of hospitals have a True North vision with which lean is aligned?</span></span></li> </ul> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"> <p><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: underline;" href="http://clear.berkeley.edu/" target="_blank">Learn findings in their first publication of data from a national survey</a></p> <p><span style="color: #0a0a0a;">Join Steve Shortell, PhD, MBA, and Tom Rundall, PhD, both from UC Berkeley, as they discuss their findings on a free webinar </span><span style="color: #0a0a0a; font-weight: bold;">September 17 at 10:30 am CT.</span></p> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; 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display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: center;" align="center"><span style="color: #5e0069; font-size: 20px; font-weight: bold;">Customize Your Learning Exeperience</span></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: justify;" align="justify"><span style="color: #303030; font-size: 16px;">We invite you and your team to join us in Baltimore, MD, Oct 15-16, for a Lean Leadership Series to learn from practitioners who have been successful at lean application in healthcare. Hosted by Johns Hopkins Armstrong Institute for Patient Safety and Quality. Catalysis will lead sessions that will help your team on the journey towards transformation.</span></div> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><span style="color: #303030;">Participants can choose one workshop per day to create a learning experience that suits their individual needs. </span></div> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><span style="color: #303030;">Workshop schedule: </span></div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://www.eventsquid.com/event.cfm?sendToSSL=true&amp;id=3818"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/a55d9833-bc68-4389-a344-87edbab82670.jpg" alt="" width="600" border="0" hspace="0" vspace="0" /></a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: justify;" align="justify"><span style="color: #444444; font-size: 16px;">** Continuing Education credits are available for some workshops see descriptions for details. </span></div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container " style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 10px 20px; text-decoration: none;"> <table class="galileo-ap-content-editor" style="min-width: 100%; width: 100%;"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 0px; text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: Physician Leaders and A3 Thinking at Zuckerberg San Francisco General Hospital and Trauma Center https://createvalue.org/articles_and_news/physician-leaders-a3-thinking-zuckerberg-san-francisco-general-hospital-trauma-center/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:8f28bfb0-c81e-4e55-9a0b-42b3ca716450 Thu, 16 Aug 2018 08:56:00 -0500 <p>Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a 397-bed public safety-net hospital that experiences over 80,000 ED visits each year and nearly 16,000 admissions. They pride themselves on being a teaching hospital, a Level 1 Trauma Center, and a lean learning organization. After adopting A3 Thinking as the organization’s primary problem-solving methodology [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/physician-leaders-a3-thinking-zuckerberg-san-francisco-general-hospital-trauma-center/">Physician Leaders and A3 Thinking at Zuckerberg San Francisco General Hospital and Trauma Center</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a 397-bed public safety-net hospital that experiences over 80,000 ED visits each year and nearly 16,000 admissions. They pride themselves on being a teaching hospital, a Level 1 Trauma Center, and a lean learning organization.</p> <p>After adopting A3 Thinking as the organization’s primary problem-solving methodology in 2015, and faced with a worsening post-acute care crisis throughout the San Francisco Bay Area, ZSFG’s executive leadership identified improving patient flow and access as a key strategic priority in 2016-2017. Two physicians, Hemal Kanzaria, an Emergency Department physician and Kaizen Promotion Office fellow, and Jack Chase, a family physician and Medical Director of Care Coordination, troubled by the flow problems they saw in their own work as clinicians and leaders at ZSFG, developed an A3 and built up a multidisciplinary team to tackle this issue.</p> <p>By asking why, going to see, learning from those who knew the work best, and continually seeking opportunities to improve value for staff and patients alike, Drs. Kanzaria and Chase began to understand the problem more deeply. They found that 1/3 of patients admitted to an inpatient unit from the ED had a length of stay of less than 2 days. They noticed that these patients often showed a pattern of high social complexity combined with low medical acuity and discovered that such admissions driven by social needs accounted for 10-15% of all hospitalizations at ZSFG. They realized that ED providers did not always have the resources, capacity, or the knowledge to connect such patients with the services they needed most and often admitted them out of concern for their wellbeing in the community.</p> <p>In an effort to be “hard on process, easy on people” one countermeasure they decided to explore was convening a multidisciplinary team of providers, social workers, nurses, pharmacists, and patient navigators to work on improving the fragmented processes that were contributing to these “social” admissions from the ED.</p> <p>Since the work began in August of 2017, the ZSFG Social Medicine team has continued to use lean tools and A3 Thinking to design and lead several improvement initiatives that have had positive impacts on flow, team cohesion, staff wellness, and patient outcomes. Under the leadership of Drs. Kanzaria and Chase, with the dedicated participation of the entire team, and with coaching support from the Kaizen Promotion Office, this group has helped improve ED team engagement, partnerships with community agencies, processes for linking patients with needed community resources, and the overall quality and effectiveness of care coordination from the ED, successfully averting over 195 “social” admissions and preventing over 30 readmissions in the first half of 2018.</p> <p>Please reach out to me for more information about the work at ZSFG or to learn about the Catalysis Healthcare Value Network <a href="mailto:lmirkes@createvalue.org">lmirkes@createvalue.org</a></p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/physician-leaders-a3-thinking-zuckerberg-san-francisco-general-hospital-trauma-center/">Physician Leaders and A3 Thinking at Zuckerberg San Francisco General Hospital and Trauma Center</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> Newsletter: Can Changes in Operations Management Improve Patient Care? https://createvalue.org/articles_and_news/newsletter-can-changes-operations-management-improve-patient-care/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:654e023e-ffac-9feb-2292-95a71217909d Thu, 09 Aug 2018 08:20:49 -0500 <p>&#160; Don&#8217;t miss out on our upcoming workshops. EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES The rate of change in the business of healthcare has been extraordinarily fast in the past two decades. The shift to electronic medical records, mergers that create giant hospital systems, nationwide plans to insure more (or less) people—all of these systemic transformations [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/newsletter-can-changes-operations-management-improve-patient-care/">Newsletter: Can Changes in Operations Management Improve Patient Care?</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>&nbsp;</p> <table class="template-body" style="min-width: 100%; text-align: center;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="preheader-container"> <div> <div id="preheader" style="color: transparent; display: none; font-size: 1px; line-height: 1px; max-height: 0px; max-width: 0px; opacity: 0; overflow: hidden;"><span data-entity-ref="preheader">Don&#8217;t miss out on our upcoming workshops. </span></div> </div> </td> </tr> <tr> <td class="template-shell-container" align="center"> <div class="bgcolor" style="background: #C4C3C2;"> <table class="bgimage" style="background: #C4C3C2;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#C4C3C2"> <tbody> <tr> <td align="center"> <table class="main-width" style="width: 640px;" border="0" width="640" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout" style="padding: 10px;" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout-container-border" style="background: #722B62; 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line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="section-headline editor-col OneColumnMobile" style="background: #722B62;" align="left" valign="top" bgcolor="#722B62" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text center-text content-text" style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: center; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div><a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/events/learning-experiences-at-catalysis/" target="_blank">EDUCATION</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/events-around-the-world/" target="_blank">EVENTS</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/shop/" target="_blank">STORE</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/networks/healthcare-value-network/" target="_blank">NETWORKS</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/articles_and_news/" target="_blank">RESOURCES</a></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 15px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-image"> <table class="editor-image editor-image" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 0px; padding-top: 0px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/articles_and_news/part-solution-management-systems-healthcare/"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/aa2254ac-df42-44cf-ac1f-5143344ff65f.jpg" alt="" width="600" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 14px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" align="left" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text content-text" style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: justify;" align="justify"><span style="color: #000000; font-size: 16px;">The rate of change in the business of healthcare has been extraordinarily fast in the past two decades.</span></div> </p> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><span style="color: #000000; font-size: 16px;">The shift to electronic medical records, mergers that create giant hospital systems, nationwide plans to insure more (or less) people—all of these systemic transformations have been rolled out with promises that healthcare will be improved for all.</span></div> </p> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><span style="color: #000000; font-size: 16px;">Those promises have not been followed by reporting on results. In fact, the claims have raised fundamental questions. Can changes in operations management, driven by healthcare administrators, really improve the care that patients receive from physicians, nurses, and therapists? Can non-medical managers and executives actually affect patient outcomes with management alone?</span></div> </p> <div style="text-align: justify;" align="justify"></div> <div style="text-align: justify;" align="justify"><span style="color: #000000; font-size: 16px;">This is the question we have been trying to answer.</span></div> <div style="text-align: justify;" align="justify"></div> </p> <div style="text-align: justify;" align="justify"><a style="color: #722b62; font-size: 16px; font-style: normal; font-weight: bold; text-decoration: underline;" href="https://createvalue.org/articles_and_news/part-solution-management-systems-healthcare/" target="_blank">Read the full</a> <span style="color: #000000; font-size: 16px;">article in Becker&#8217;s Hospital Review by Kim Barnas.</span></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="section-headline editor-col OneColumnMobile" style="background: #722B62;" align="left" valign="top" bgcolor="#722B62" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text section-headline-text" style="color: #ffffff; display: block; font-family: Century Gothic; font-size: 24px; font-weight: bold; padding: 10px 20px; text-align: center; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Continuous Learning to Support a Culture of Continuous Improvement</div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div></div> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/workshops/" data-segment-action="add" data-segment-id="c46808b0-4c7f-11e8-9b84-d4ae5292c47d"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/3550b560-4112-45a4-91c3-684ca6c3fb10.jpg" alt="" width="275" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 10px 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>We have a full calendar of upcoming workshops; including:</div> <div></div> <ul> <li style="color: #722b62;"><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: none;" href="https://www.eventsquid.com/event.cfm?sendToSSL=true&amp;id=3828" target="_blank">Making Data Flow</a></li> <li style="color: #722b62;"><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: none;" href="https://www.eventsquid.com/event.cfm?sendToSSL=true&amp;id=3828" target="_blank">Thriving in a Risk-Based Environment</a></li> <li style="color: #722b62;"><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: none;" href="https://www.eventsquid.com/event.cfm?sendToSSL=true&amp;id=3818" target="_blank">Maximizing Your Improvement Team</a></li> </ul> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container " style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 10px 10px 10px 20px; text-decoration: none;"> <table class="galileo-ap-content-editor" style="min-width: 100%; width: 100%;"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 0px; text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; text-decoration: none;" href="https://createvalue.org/workshops/" data-segment-action="add" data-segment-id="c46808b0-4c7f-11e8-9b84-d4ae5292c47d">Full Workshop Calendar</a></div> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/webinars/"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/352b0b8d-2ad1-442a-8821-4ba0d7e07938.jpg" alt="" width="274" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px 10px 10px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Don&#8217;t miss our upcoming webinars:</div> <div></div> <ul> <li style="color: #722b62;"><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: none;" href="https://createvalue.org/webinars/" target="_blank">Measures of Success: React Less, Lead Better, Improve More</a></li> <li style="color: #722b62;"><a style="color: #722b62; font-style: normal; font-weight: bold; text-decoration: none;" href="https://createvalue.org/webinars/" target="_blank">CLEAR Evidence That Lean Healthcare Improves Outcomes</a></li> </ul> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container " style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 10px 20px 10px 10px; text-decoration: none;"> <table class="galileo-ap-content-editor" style="min-width: 100%; width: 100%;"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 0px; text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; text-decoration: none;" href="https://createvalue.org/webinars/">Webinar Schedule</a></div> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" style="background: #ffffff;" align="left" valign="top" bgcolor="rgb(255, 255, 255)" width="100%"> <div class="gl-contains-divider"> <table class="editor-divider" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="c