Catalysis News http://feed.informer.com/digests/KLQN7YPJZV/feeder Catalysis News Respective post owners and feed distributors Tue, 22 Nov 2016 12:42:09 -0600 Feed Informer http://feed.informer.com/ Newsletter: No One Likes to Change but We All Like to Improve https://createvalue.org/articles_and_news/newsletter-no-one-likes-change-like-improve/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:e308c1e9-cbc0-06f2-18d8-629df51f0f30 Wed, 20 Jun 2018 08:15:39 -0500 <p>&#160; EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES The 9th annual Lean Healthcare Transformation Summit in Chicago, IL was a great success. We enjoyed learning, sharing, and connecting with healthcare leaders from around the world. Here are a few key learnings from the week: The executive team should be the coaches and teach new leaders. The hardest [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/newsletter-no-one-likes-change-like-improve/">Newsletter: No One Likes to Change but We All Like to Improve</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>&nbsp;</p> <table class="template-body" style="min-width: 100%; text-align: center;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="preheader-container"></td> </tr> <tr> <td class="template-shell-container" align="center"> <div class="bgcolor" style="background: #C4C3C2;"> <table class="bgimage" style="background: #C4C3C2;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#C4C3C2"> <tbody> <tr> <td align="center"> <table class="main-width" style="width: 640px;" border="0" width="640" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout" style="padding: 10px;" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout-container-border" style="background: #722B62; 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line-height: 1px; padding-bottom: 14px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" align="left" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text content-text" style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>The 9th annual Lean Healthcare Transformation Summit in Chicago, IL was a great success. We enjoyed learning, sharing, and connecting with healthcare leaders from around the world.</div> <div></div> <div>Here are a few key learnings from the week:</div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div></div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 10px 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <ul> <li>The executive team should be the coaches and teach new leaders.</li> <li>The hardest thing about learning is <span style="font-style: italic;">unlearning. </span></li> <li>No one likes to change but we all like to improve.</li> <li>Culture eats strategy for breakfast&#8230;but middle management eats improvement for lunch.</li> </ul> </div> </div> </td> </tr> </tbody> </table> </div> </td> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px 10px 10px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <ul> <li>You can&#8217;t just tell people &#8220;you are empowered,&#8221; you need to build capabilities.</li> <li>You can&#8217;t manage a secret.</li> <li>Even if you fail, you win because you&#8217;ve learned something.</li> <li>We need a way to make sure we were all working on the same things.</li> </ul> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div style="text-align: center;" align="center"><span style="color: #5e0069; font-weight: bold;">Mark your calendars for the 10th annual Lean Healthcare Transformation Summit, June 13-14, 2019, in Washington, DC. </span></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; 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height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/3550b560-4112-45a4-91c3-684ca6c3fb10.jpg" alt="" width="275" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 10px 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Save the date for our Fall Lean Leadership Series <span style="color: #5e0069; font-weight: bold;">October 15-17</span>.</div> <div>Participants can choose from 8 different workshops to customize your experience.</div> <div>The event will be hosted by Johns Hopkins in Baltimore, MD.</div> <div>Sign up to receive updates about workshops and registration.</div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; 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text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; text-decoration: none;" href="https://createvalue.org/lean-leadership-series/" data-segment-action="add" data-segment-id="c46808b0-4c7f-11e8-9b84-d4ae5292c47d">Get Updates</a></div> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/executive-site-visits/"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/49e58c4b-4cf5-4653-b624-b657e26ade6f.jpg" alt="" width="275" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px 10px 10px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Attending an Executive Site Visit is a great way to gain deeper awareness of what it takes to transform an organization and what results can be achieved.</div> <div>We offer visits at:</div> <ul> <li>UMass Memorial Health Care</li> <li>St. Mary&#8217;s General Hospital</li> <li>Cleveland Clinic</li> </ul> <div>Check out available dates, or schedule a private visit for your leadership team.</div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; 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font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" The Principles, Behaviors, and Systems Necessary to Build a Culture of Excellence https://createvalue.org/articles_and_news/principles-behaviors-systems-necessary-build-culture-excellence/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:bc686105-41d5-397e-9ff4-89dd2ccfc83d Tue, 19 Jun 2018 14:05:45 -0500 <p>Originally posted by hfma at: https://www.hfma.org/Content.aspx?id=60395 by JOHN TOUSSAINT John Toussaint will be presenting at HFMA’s 2018 Annual Conference, taking place June 24-27 in Las Vegas. This blog post touches on the theme of his presentation, Developing the Principles, Behaviors, and Systems to Build a Culture of Excellence. For more information or to register, go to annual.hfma.org. Healthcare [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/principles-behaviors-systems-necessary-build-culture-excellence/">The Principles, Behaviors, and Systems Necessary to Build a Culture of Excellence</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <div class="page-title"> <p>Originally posted by <strong><a href="https://www.hfma.org/" target="_blank">hfma</a></strong> at: <a href="https://www.hfma.org/Content.aspx?id=60395" target="_blank">https://www.hfma.org/Content.aspx?id=60395</a></p> <p>by JOHN TOUSSAINT</p> </div> <div id="social-top" class="clearfix">J<i>ohn Toussaint will be presenting at HFMA’s 2018 Annual Conference, taking place June 24-27 in Las Vegas. This blog post touches on the theme of his presentation, Developing the Principles, Behaviors, and Systems to Build a Culture of Excellence. For more information or to register, go to </i><a title="annual.hfma.org" href="http://annual.hfma.org/" target="_blank"><i>annual.hfma.org</i></a><i>.</i></div> <div class="post-content mobile-content-box"> <div id="page-wrap" class="desktoppagination"> <div id="content"> <div id="articlecnt" class="pagination1"> <p><img class="fancy alignright" title="John Toussaint" draggable="true" src="https://www.hfma.org/uploadedImages/Publications/Magazines/hfm/hfm_Healthcare_Finance_Blog/Blog_Photos/Toussaint,%20John.jpg" alt="John Toussaint" />Healthcare prices are at an all-time high. Evidence suggests pricing is the major difference in cost between the United States and other rich countries.<sup><a title="a" href="https://www.hfma.org/Content.aspx?id=60395#footnotes">a</a></sup> It’s unlikely significant increases in revenue will be arriving anytime soon for U.S. healthcare delivery, so leaders will need to do more with less. For some organizations, this could mean eliminating jobs, but layoffs never lead to better quality or overall cost improvement. Cutting jobs is a short-term finance measure that destroys culture and trust.</p> <p>Forward-thinking healthcare leaders, however, will answer the cost challenge by working to build excellence in their organizations. Building excellence in is a long-term strategy that delivers higher value to customers and unleashes the creativity of everyone working on a team. Health care is beginning to catch up with great companies such as Toyota by applying enterprise excellence methods, the core elements of which are discussed below.</p> <p>The method described here is based on a bedrock of important principles published by the Shingo Institute at Utah State University. The principles are captured from writings and teachings of former Toyota engineer Shigeo Shingo and structured as a pyramid, as shown in the exhibit below.  At the top of the pyramid is the principle of creating value for the customer. Other principles are divided into three categories: align, enable, and improve. These principles are designed to guide leaders to establish key behavioral indicators, in turn allowing a culture of continuous improvement to evolve. The expected behaviors must be clearly defined and must be observable. For example, one behavior that is important is asking open-ended questions, rather than asking questions with solutions already embedded. Open-ended questions make people think about the problems they face in a different way. The leader’s job is to ask the right question, not to dictate the answers.</p> <p>Once behaviors are established, systems need to be built to reinforce them. An example of such a system is a standardized management system. Most healthcare organizations have little say in the way of standard work for management, and this deficiency is at the root of an organization’s constant need to put out fires. The management system builds specific roles and responsibilities at every level. It is clear to all leaders and managers what they are supposed to do each day. The end game is to deliver a significantly better patient experience at a lower cost and higher quality. Establishing management systems allows for the use of specific improvement tools which in the context of the newly defined management system achieves results.</p> <p><b>Shingo Principles of Operational Excellence<br /> <a title="/uploadedImages/Publications/Magazines/hfm/hfm_Blog/2018/April/Shingo Principles of Operational Excellence.jpg" href="https://www.hfma.org/Content.aspx?id=60395"><img title="Shingo Principles of Operational Excellence" src="https://www.hfma.org/uploadedImages/Publications/Magazines/hfm/hfm_Blog/2018/April/thumb_Shingo%20Principles%20of%20Operational%20Excellence.jpg" alt="Shingo Principles of Operational Excellence" border="0" /></a><br /> </b></p> <p>The <i>enterprise excellence method</i> is a set of principles, behaviors, systems, and tools that provide direction on how to achieve results. This systematic method is reproducible across the healthcare industry. Many hospitals throughout the world have been experimenting with this approach, with stunning results:</p> <ul> <li>St. Mary’s hospital in Kitchener, Ontario, has been applying enterprise excellence principles for eight years and has been one of the top three safest hospitals in Canada for the past six years in a row.</li> <li>Western Sussex hospitals in the United Kingdom are  one of only three National Health Service Trusts to achieve the organization’s top quality award. The National Health Service is the public health service for the U.K. that funds healthcare delivery.</li> <li>UMass Memorial in Worchester, Mass., saw a 32 percent reduction in mortality over two years through 2017, and it has experienced a $100 million turnaround since it began its enterprise excellence journey in 2013.</li> <li>Maternal mortality rates have dropped 80 percent in the Laratong hospital in Johannesburg, South Africa, in only a year.</li> </ul> <p>The results are clear, and the method is <a href="https://createvalue.org/product/management-on-the-mend/" target="_blank">well documented. </a>The key to success is the standardized management system, but the typical top down, autocratic, command-and-control management approach won’t work to build a culture of excellence. Because organizations change when leaders change, the enterprise excellence journey must start with leaders taking the first step.</p> <hr /> <p><a title="John Toussaint" href="mailto:jtoussaint@createvalue.org">John Toussaint</a>, MD, is CEO of Catalysis, Appleton Wisc.</p> <h3><a id="#footnotes" title="NewBookmark" data-ektron-placeholder="bookmark"></a>Footnotes</h3> <p>a. Knox, R., “<a href="http://www.wbur.org/commonhealth/2018/03/13/us-health-costs-high-jha" target="_blank">Why Are U.S. Health Costs the World&#8217;s Highest? Study Affirms ‘It&#8217;s The Prices, Stupid</a>,’” WBUR, March 13, 2018.</p> <p class="clearfix">Publication Date: Monday, April 23, 2018</p> </div> </div> </div> </div> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/principles-behaviors-systems-necessary-build-culture-excellence/">The Principles, Behaviors, and Systems Necessary to Build a Culture of Excellence</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> Overcoming Obstacles in the Lean Journey https://createvalue.org/articles_and_news/overcoming-obstacles-lean-journey/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:152c44db-cbd3-f087-a85e-a8d7c74aed2b Tue, 12 Jun 2018 16:53:51 -0500 <p>Rarely is the path of a lean journey straight and clear. That’s the message from St. Mary’s General Hospital in Kitchener, Ontario, where they confidently declare they’ve achieved a still too rare milestone: a culture of continuous improvement. This culture is one that they’re committed to evolving and improving every day—and that is embedded in [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/overcoming-obstacles-lean-journey/">Overcoming Obstacles in the Lean Journey</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>Rarely is the path of a lean journey straight and clear. That’s the message from St. Mary’s General Hospital in Kitchener, Ontario, where they confidently declare they’ve achieved a still too rare milestone: a culture of continuous improvement. This culture is one that they’re committed to evolving and improving every day—and that is embedded in their staff and leadership recruitment, training and development and in the daily work of everyone, including the Board of Trustees&#8230;.</p> <p><strong>Continue reading and <a href="https://createvalue.org/wp-content/uploads/St.-Marys-Lean-Journey.pdf" target="_blank">download here</a></strong>.</p> <p>Original posted in the Spring 2018 issue of <em><a href="https://www.ame.org/target">Target</a></em>, an AME publication.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/overcoming-obstacles-lean-journey/">Overcoming Obstacles in the Lean Journey</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> Newsletter: Evolving Leadership to Support a Culture of Continuous Improvement https://createvalue.org/articles_and_news/newsletter-evolving-leadership/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:5580acc4-63f9-f3d9-c7de-7fe8f8d4109b Tue, 05 Jun 2018 11:50:15 -0500 <p>&#160; Make informed strategic choices to sustain transformation improvement EDUCATION   EVENTS   STORE   NETWORKS   RESOURCES Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/newsletter-evolving-leadership/">Newsletter: Evolving Leadership to Support a Culture of Continuous Improvement</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p>&nbsp;</p> <table class="template-body" style="min-width: 100%; text-align: center;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="preheader-container"> <div> <div id="preheader" style="color: transparent; display: none; font-size: 1px; line-height: 1px; max-height: 0px; max-width: 0px; opacity: 0; overflow: hidden;"><span data-entity-ref="preheader">Make informed strategic choices to sustain transformation improvement </span></div> </div> </td> </tr> <tr> <td class="template-shell-container" align="center"> <div class="bgcolor" style="background: #C4C3C2;"> <table class="bgimage" style="background: #C4C3C2;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#C4C3C2"> <tbody> <tr> <td align="center"> <table class="main-width" style="width: 640px;" border="0" width="640" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout" style="padding: 10px;" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0" align="center"> <tbody> <tr> <td class="layout-container-border" style="background: #722B62; 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font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/events/learning-experiences-at-catalysis/" target="_blank">EDUCATION</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/events-around-the-world/" target="_blank">EVENTS</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/shop/" target="_blank">STORE</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/networks/healthcare-value-network/" target="_blank">NETWORKS</a>   <a style="color: #ffffff; font-style: normal; font-weight: normal; text-decoration: none;" href="https://createvalue.org/articles_and_news/" target="_blank">RESOURCES</a></div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 15px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-image"> <table class="editor-image editor-image" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 0px; padding-top: 0px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/wp-content/uploads/Catalysis-MPHC-White-Paper-v5.pdf"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/f3becfea-3113-4c05-820c-d69d40275a49.jpg" alt="" width="600" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 14px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="content editor-col OneColumnMobile" align="left" valign="top" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text content-text" style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was missing – lean leadership behaviors. Their improvement team and HR team worked together to develop a system for ingraining the necessary behaviors into the culture at Martin’s Point in order to achieve their goal of “all employees providing ever increasing value to our customers and community, with ease.”</div> </p> <div>Read more in our new white paper, &#8220;Evolving Leadership.&#8221;</div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container editor-button-container " style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 10px 20px; text-decoration: none;"> <table class="galileo-ap-content-editor" style="min-width: 100%; width: 100%;"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 0px; text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; text-decoration: none;" href="https://createvalue.org/wp-content/uploads/Catalysis-MPHC-White-Paper-v5.pdf">Read White Paper</a></div> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="section-headline editor-col OneColumnMobile" style="background: #722B62;" align="left" valign="top" bgcolor="#722B62" width="100%"> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text section-headline-text" style="color: #ffffff; display: block; font-family: Century Gothic; font-size: 24px; font-weight: bold; padding: 10px 20px; text-align: center; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Develop Competencies to Support a Culture of Continuous Improvement</div> </div> </div> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="100%"> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 9px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table class="galileo-ap-layout-editor" style="min-width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class=" editor-col OneColumnMobile" align="" valign="top" width="50%"> <div></div> <div class="gl-contains-image"> <table class="editor-image editor-image-vspace-on" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-bottom: 10px; padding-top: 10px;" align="center" valign="top"> <div class="publish-container"><a href="https://createvalue.org/lean-leadership-series/" data-segment-action="add" data-segment-id="c46808b0-4c7f-11e8-9b84-d4ae5292c47d"> <img class="" style="display: block; height: auto !important; max-width: 100% !important;" src="http://files.constantcontact.com/c6152add001/3550b560-4112-45a4-91c3-684ca6c3fb10.jpg" alt="" width="275" border="0" hspace="0" vspace="0" /> </a></div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-text"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-text editor-text " style="color: #0a0a0a; display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 10px 10px 20px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Save the date for our Fall Lean Leadership Series <span style="color: #5e0069; font-weight: bold;">October 15-16</span>.</div> </p> <div>Participants can choose from 8 different workshops to customize your experience. The event will be hosted by Johns Hopkins in Baltimore, MD</div> </p> <div>Sign up to receive updates about workshops and registration.</div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-spacer"> <table class="editor-spacer" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="" align="center" valign="top"> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="spacer-base" style="height: 1px; line-height: 1px; padding-bottom: 31px;" align="center" valign="top" width="100%"> <div><img style="display: block; height: 1px; width: 5px;" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" alt="" width="5" height="1" border="0" hspace="0" vspace="0" /></div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container " style="color: #ffffff; 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display: block; font-family: Century Gothic; font-size: 16px; padding: 10px 20px 10px 10px; text-align: left; word-wrap: break-word;" align="left" valign="top"> <div></div> <div class="text-container galileo-ap-content-editor"> <div> <div>Attending an Executive Site Visit is a great way to gain deeper awareness of what it takes to transform an organization and what results can be achieved.</div> <div></div> <div>We offer visits at:</div> <ul> <li>UMass Memorial Health Care</li> <li>St. Mary&#8217;s General Hospital</li> <li>Cleveland Clinic</li> </ul> <div></div> <div>Check out available dates, or schedule a private visit for your leadership team.</div> </div> </div> </td> </tr> </tbody> </table> </div> <div class="gl-contains-button"> <table class="editor-button" style="min-width: 100%; width: 100%;" border="0" width="100%" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="editor-button-container " style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 10px 20px 10px 10px; text-decoration: none;"> <table class="galileo-ap-content-editor" style="min-width: 100%; width: 100%;"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 0px; text-decoration: none;" align="center" valign="top"> <table style="background: #ee7522; border-radius: 10px; border-spacing: 0; border: none; min-width: initial; moz-border-radius: 10px; padding: 0; width: initial;" border="0" cellspacing="0" cellpadding="0" bgcolor="rgb(238, 117, 34)"> <tbody> <tr> <td class="MainTextFullWidthTD" style="color: #ffffff; display: block; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 14px; font-weight: bold; padding: 12px 15px 13px; text-decoration: none;" align="center" valign="top"> <div> <div class="MainTextFullWidth"><a style="color: #ffffff; display: block; font-fa Sustained Performance Improvement Requires Culture of Excellence https://createvalue.org/articles_and_news/sustained-performance-improvement-requires-culture-of-excellence/ ThedaCare Center for Healthcare Value » Articles & News urn:uuid:0b691bff-167a-69ee-be7f-37ae0f8f8cd1 Tue, 05 Jun 2018 11:11:15 -0500 <p>By using a systematic approach to build a culture of continuous improvement and implement Lean principles, health systems can dramatically boost operational performance in quality, safety, and other domains. This article highlights work done by two Catalysis Healthcare Value Network members:  Salem Health and St. Mary&#8217;s General Hospital. Interviewed for this article: Debbie Goodwin, RN, [&#8230;]</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/sustained-performance-improvement-requires-culture-of-excellence/">Sustained Performance Improvement Requires Culture of Excellence</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p> <p><strong>By using a systematic approach to build a culture of continuous improvement and implement Lean principles, health systems can dramatically boost operational performance in quality, safety, and other domains.</strong></p> <p>This article highlights work done by two Catalysis Healthcare Value Network members:  Salem Health and St. Mary&#8217;s General Hospital.</p> <a class="red-btn" href="http://www.hfma.org/Leadership/E-Bulletins/2018/May/Sustained_Performance_Improvement_Requires_Culture_of_Excellence/">Read Full Article Here</a> <p>Interviewed for this article:</p> <p>Debbie Goodwin, RN, MSN, kaizen (lean) learning and development consultant, Salem Health, Salem, Ore.; Don Shilton, president, St. Mary’s General Hospital, Kitchener, Ontario; Reid Sund, controller, Salem Health, Salem, Ore.; John Toussaint, MD, CEO, Catalysis, Appleton, Wis.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://createvalue.org/articles_and_news/sustained-performance-improvement-requires-culture-of-excellence/">Sustained Performance Improvement Requires Culture of Excellence</a> appeared first on <a rel="nofollow" href="https://createvalue.org">Catalysis</a>.</p>