Restaurant Tips

Layne's Chicken Fingers opens 1st Ohio location

Mon, 23 Jun 2025 15:53:43 +0000

Tapping data to drive personalized guest experiences in the restaurant

Mon, 23 Jun 2025 10:00:00 +0000

Top restaurant leaders will share insight on how to leverage data analytics and loyalty programs to deliver personalized experiences at the upcoming Fast Casual Executive Summit.

From Naya's simplicity to Hook & Reel's scaled hospitality: Unpacking catering success at leadership summit

Mon, 23 Jun 2025 10:00:00 +0000

The free summit features industry experts, including Alexis Ortiz, senior catering manager at Naya, and Margaret Monahan, of Vertex Hospitality Group, offering a comprehensive look at the evolving world of restaurant catering.

Jet's Pizza launches sweepstakes for National Detroit-Style Pizza Day

Fri, 20 Jun 2025 13:36:49 +0000

Speaker Spotlight: Carl Comeaux, Crust Pizza Co. CEO

Fri, 20 Jun 2025 12:00:00 +0000

Carl Comeaux, CEO of Crust Pizza Co., shares a look at his career, his achievements and industry trends ahead of his appearance at Fast Casual Executive Summit 2025.

Lee's Famous Recipe Chicken has disbelievers eating their famous last words in latest ad campaign

Fri, 20 Jun 2025 12:00:00 +0000

Lee's Famous Recipe Chicken has a new advertising campaign aimed at having "doubters eating their famous last words" about the chicken brand. QSRweb talked to Dan Sokolik, vice president of marketing for Lee's, about the fresh campaign and how it's working for the 60-year-old chicken brand.

HungerRush data shows diners want speed, accuracy, personalization from QSRs

Thu, 19 Jun 2025 13:23:13 +0000

Del Taco enters North Carolina

Thu, 19 Jun 2025 12:51:48 +0000

Little Caesars launches in India

Mon, 09 Jun 2025 12:44:56 +0000

White Castle teams with Marvel Television's 'Ironheart'

Mon, 09 Jun 2025 12:31:14 +0000

Restaurants using AI tools from NCR Voyix for guest retention, operational efficiency

Mon, 09 Jun 2025 10:00:00 +0000

The company's Aloha Consumer Marketing Solution uses AI to help restaurants personalize outreach and track results, and Aloha Menu and Aloha Smart Manager will simplify menu management and back-office tasks for restaurants of all sizes.

Esper's tech designed to streamline IT Ops for restaurants

Fri, 06 Jun 2025 12:38:13 +0000

At the National Restaurant Association Show, Cherryh Cansler interviews Esper's Keith Szot about the company's expansion into Linux-based device management.

Use your data or lose your margins

Fri, 06 Jun 2025 12:00:00 +0000

QSR margins are squeezed by soaring food and labor costs, compounded by potential tariffs. Survival hinges on using existing tech to integrate data, turning food and labor into assets. Analyzing usage, forecasting demand and optimizing schedules based on performance unlocks savings and improves service.

Smalls Sliders launches Strawberry Swirl Shake

Fri, 06 Jun 2025 12:00:00 +0000

Jack in the Box taps Dawn Hooper as CFO

Thu, 05 Jun 2025 11:30:00 +0000

Botrista blends tech, flavor in new beverage line

Thu, 05 Jun 2025 10:00:00 +0000

Botrista launches automated beverage platform.

Toast commits $5M to combat food insecurity

Wed, 04 Jun 2025 17:18:36 +0000

Papa Murphy's offers pizzas for $8.99 this summer

Wed, 04 Jun 2025 12:10:00 +0000

Jack in the Box partners with recording artist T-Pain for late-night Gaming Munchie Meal

Wed, 04 Jun 2025 12:00:00 +0000

The future of QSR design: Hygiene, Efficiency

Wed, 04 Jun 2025 10:00:00 +0000

Customers demand proper hygiene for QSRs. Sani answers this demand with wipes.

Little Caesars Love Kitchen celebrates 40 years, 4M guests

Tue, 03 Jun 2025 12:20:00 +0000

Dunkin' partners with 'cultural tastemaker' Paige DeSorbo on Pink Spritz Refresher

Tue, 03 Jun 2025 10:00:00 +0000

From Founder to franchisee: How Chronic Tacos built a Brand still breaking through

Tue, 03 Jun 2025 10:00:00 +0000

In this episode of Founderology, I sit down with Randy Wyner, Founder and franchisor of Chronic Tacos, and Caleb Walker, multi-unit franchisee and entrepreneurial powerhouse. Together, they share the inside story of building one of the most craveable brands on the market—and the human relationships and bold moves that made it all possible.

Last call: Nominations closing soon for 2025 Perfect Pitch

Mon, 02 Jun 2025 10:00:00 +0000

Nominations close June 8.

How to keep profits high under pressure

Mon, 02 Jun 2025 10:00:00 +0000

Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.

Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app

Fri, 30 May 2025 12:00:00 +0000

Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for customers. This initiative, driven by VP Lisa Cheatham, faced challenges like integrating separate tech stacks and optimizing menus for co-branded locations.

Lee's Famous Recipe Chicken opens in Upper Sandusky, Ohio

Fri, 30 May 2025 11:50:00 +0000

The anatomy of a successful employee experience

Fri, 30 May 2025 04:00:00 +0000

Learn practical ways to design an employee experience that improves culture, loyalty, and performance. Read our guide to see how intentional employee experience design can improve engagement, retention, and customer outcomes.

The anatomy of a successful brand experience

Fri, 30 May 2025 04:00:00 +0000

Practical tips to shape every touchpoint into a consistent, memorable experience

4 standards for effective AI

Fri, 30 May 2025 04:00:00 +0000

How to evaluate AI tools to get better XM insights, faster

The blueprint for exceptional customer experiences

Fri, 30 May 2025 04:00:00 +0000

Your playbook for designing customer experiences that meet rising expectations

Whataburger brings back Pico de Gallo Burger at fans' behest

Thu, 29 May 2025 20:28:01 +0000

Marco's Pizza launches national co-promotion with Sony Pictures' 'Karate Kid: Legends'

Thu, 29 May 2025 12:59:02 +0000

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

Thu, 29 May 2025 12:00:00 +0000

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through franchising. Vice President of Operations Rick Case highlights their commitment to authentic New York-style pizza and other Italian favorites, while maintaining a consistent, premium quality.

Baskin-Robbins teams up with candy brand Trolli for LTO

Wed, 28 May 2025 13:41:02 +0000

Graeter's Ice Cream pairs with amusement park King's Island for ice cream creation

Wed, 28 May 2025 12:00:00 +0000

Jollibee to make Oregon debut

Tue, 27 May 2025 13:30:10 +0000

Pollo Campero VP talks competition, standing out

Tue, 27 May 2025 12:00:00 +0000

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for Pollo Campero. Escarcega, an 18-year veteran and one of the first U.S. employees, discusses the Central American chicken chain's growth since its 2002 U.S. debut in Los Angeles.

A Guest’s Mobile Experience Should Never be Overlooked

Thu, 14 Mar 2019 20:06:40 +0000

A Guest’s Mobile Experience Should Never be Overlooked was first published to The TableUp Website

Technology is everywhere. Everywhere should include your restaurant.

A Guest’s Mobile Experience Should Never be Overlooked syndicated from TableUp

Get a Negative Review? All is Not Lost.

Tue, 12 Mar 2019 22:06:47 +0000

Food Product Cost & Pricing Tutorial

Wed, 09 Jan 2019 03:44:31 +0000

How To Start A Home-Based Food Business

Sat, 05 Jan 2019 03:59:55 +0000

Planning For A Successful Farmers' Market Season

Sat, 29 Dec 2018 18:35:53 +0000

Small Food Business Member Community

Tue, 25 Dec 2018 10:10:18 +0000

Customer Data: The #1 Way To Boost Your Restaurant Marketing ROI

Fri, 21 Dec 2018 20:17:54 +0000

Find more on: tableup.com

It’s one thing to collect data but another to actually use it effectively.

Customer Data: The #1 Way To Boost Your Restaurant Marketing ROI syndicated from TableUp

Give Guests the Perk of an App without Asking for a Download

Fri, 21 Dec 2018 20:17:47 +0000

Find more on: tableup

More and more customers are looking to engage with your restaurant online.

Give Guests the Perk of an App without Asking for a Download syndicated from TableUp

Identify your Most Valuable Customers & Keep Them

Fri, 21 Dec 2018 20:17:41 +0000

Identify your Most Valuable Customers & Keep Them was originally seen on TableUp Software

Loyalty programs are reported to increase a customer’s lifetime value by 30%

Identify your Most Valuable Customers & Keep Them syndicated from TableUp

3 New Stats That Prove Your Restaurant Needs Online Ordering

Fri, 21 Dec 2018 20:17:35 +0000

This blog post: 3 New Stats That Prove Your Restaurant Needs Online Ordering was originally found on the TableUp website

Adopting online ordering keeps your restaurant relevant to the modern consumer

3 New Stats That Prove Your Restaurant Needs Online Ordering syndicated from TableUp

3 Tricks To Optimize Your Waitlist For A More Profitable Front Of House

Fri, 21 Dec 2018 20:17:27 +0000

See more on: http://www.tableup.com/

There’s no contest when it comes to manual versus digital seating and waitlist management.

3 Tricks To Optimize Your Waitlist For A More Profitable Front Of House syndicated from TableUp

Tips on Buying a Point-of-Sale System for Restaurants

Fri, 07 Dec 2018 02:41:04 +0000

That cash register may make a satisfying clink each time it opens, but you’ll get more satisfaction — and business value — out of a modern point-of-sale (POS) system.

The Benefits of Moving to POS is a general discussion of the value of a computerized transactions system. We cover the various parts of a system in Understanding POS Components. But the hospitality business — restaurants, bars and hotels — has different needs from retail operations, so it’s important to buy software that supports the way you do business.

In a busy restaurant, the menu planning software is an asset frequently overlooked by a busy kitchen. Yet menu planning is one of the major cost-saving components in a restaurant.

The software gives the chef, owner, or kitchen manager the ability to price out entrees, desserts, appetizers, and other dining offerings. By entering product cost data and following the steps to equate the various portion sizes, many food-costing programs will calculate how much each ingredient costs in any given dish.

Once the total is established, the menu item’s recipe can be adjusted to meet a price point or improve markup. As ingredient costs fluctuate, the menu software will calculate the difference in price if the portion stays the same.

Operational Insight

One problem all restaurants face is a dearth of information. That’s where a modern POS system, replacing a cash register or other primitive device, can make such a difference. You can track sales by various categories, your chef can plan meals and do helpful cost analysis to figure out what is actually making you money. It can even help you make better staffing decisions.

There are two main areas of difference between retail and restaurant POS:

The software is definitely different. This makes sense, because the nature of the transactions is different: In a restaurant, when you open an order, it stays open until each party is finished with its meals and drinks. Moreover, the components you’re selling are different. Instead of packaged goods, it’s meals made up of standard measures of ingredients. The inevitable customization — “Can you leave out the mayonnaise and put on extra ketchup?” — makes inventory tracking interesting.
Some of the hardware and peripherals are different too. You’re still using computerized POS client systems at the door to take customer payments, but you will benefit greatly by adding a network link between your wait staff taking orders and your kitchen, so that the orders are sent electronically to the kitchen. There, they can be displayed on monitors for a fast-food operation, or printed out for the chefs. This means your wait staff will either have to be equipped with wireless handheld order-taking devices that send the order back to the kitchen instantly (cool!), or the wait staff will have to go back and enter the order on an order-station computer that captures the info and prints out a copy of the order back in the kitchen.

POS Tips for the Restaurateur

Don’t overbuy. Some vendors will try to sell you everything on their list, all at once, but if you’re just getting started, you don’t need all that right off the bat. Instead, just get the base system and then add as you expand, and as your needs and usage change.

Fortunately, the restaurant software, which is the critical item, generally will run on any regular PC, though some providers will try to sell you custom hardware and special peripherals at a premium. If you buy the computers from them, don’t overpay. They’re simply standard PCs.

Talk to colleagues, if you can, to decide which software programs you want to start with. In addition to the software that runs on the point-of-sale terminal at the front, there’s software to run in the back office, including cost control, payroll, and accounting software that can be important.

Make sure data entry is easy. It’s Friday night. Full house. The kitchen runs out of New York Strip steak in the middle of the diner rush. The chef can substitute Rib Eye but the price is $3.55 more per plate. Depending on how difficult it is to enter the data into your POS system will make the difference whether the manager 86’s steak altogether, replaces the New York Strip with the Rib-Eye with ease without breaking the rhythm of the dining room, or sells the Rib Eye for the same cost as the Strip Steak.

Invest in training. When you make the deal to buy a system, make sure your contract specifies the amount of training the company will provide on-site. And make sure that once the negotiation is over, you push for five more free hours.

Don’t let the vendor limit how many people can be in the training session. You will want almost everyone on your staff to learn all aspects of the system. Just keep some of the security features, such as credit card batching, back-of-the-house access, and menu cost analysis strictly for management; have those features protected with a password.

Read Full Article Here: Tips on Buying a Point-of-Sale System for Restaurants