Tile Doctor Feeds

Cleaning Candle Wax Staining from Fireplace Quarry Tiles

Wed, 24 Apr 2019 03:17:08 +0000

A lady from Rochdale contacted us with what she had thought was irreparable damage to the Quarry tiles surrounding her brick fireplace. They used to have a lovely glossy finish but due to small accident with candle wax that happened whilst removing the candle the were now dull and patchy. The fireplace and tiles were 17 years old and as far as the customer was aware, they had never been sealed in the past.

Unsure of how to resolve the problem they decided to give Tile Doctor a call. As it turns out they had also called their insurance company and were considering replacing the whole fireplace if no one could help resolve it! But the brick fireplace suited the design of the house which also had lovely wooden beams in the same room so that was not their first choice. They certainly did not want the disruption of replacing it.

I went over to survey the tiles and carried out a small patch test, the test went well, and I was confident that the tiles could be restored to their former glory! Happy and relieved with the results the customer booked me in to complete the work.

Cleaning Candle Wax from a Quarry Tiled Fireplace

First, we ensured the area around the fireplace was covered and taped up, to ensure no spills onto the nearby carpet and surrounding area. To clean the quarry tiles and remove the candle wax I applied undiluted Tile Doctor Remove and Go which was left to dwell for fifteen minutes before being scrubbed in.

The space around the fireplace was tight so to scrub the product into the tile I used a small six-inch black scrubbing pad fitted to a hand buffer. The soil was extracted with our wet vacuum and then the tiles rinsed with water to ensure the mess was kept to a minimum.

Sealing a Quarry Tiled Fireplace

Normally I would wait for the tiles to dry naturally overnight before sealing, however given the small size of the area involved I was able to dry it using some gentle warmth from a heat gun. This meant I would be able to complete the job in the same day thus saving time and expense for the customer.

To seal the Quarry tiles, I applied a couple of coats of Tile Doctor Seal and Go, which gives a nice durable low sheen that works well on Quarry tiles. Seal and Go is also water based so it doesn’t give off a smell as it dries.

My customer was very happy with the results which were astonishing! “It’s like having a whole new brick installation ” they explained after we finished! Further they left the following comment on the Tile Doctor feedback system.

“After trying to claim on my “accidental” house insurance with an extortionate policy excess, I contacted the Tile Doctor. My tiles were renovated to an excellent standard. The lady who renovated the tiles represented the company in a professional way and was very respectful of my home and the work carried out far exceeded my expectations. My fireplace tiles look brand new. I would definitely recommend this company. Donna B, Rochdale”

Professional Restoration of a Quarry Tiled Fireplace in South Lancashire

Stained Yorkstone Floor Renovated After Leak in Norton Office

Mon, 22 Apr 2019 15:08:50 +0000

We were called in by a hygiene supplies company after one of their delivery drivers had delivered some hand wash to one of their clients in Norton, Sheffield and unfortunately during delivery one of the bottles had leaked all over this York Stone floor. It had caused some staining and removed some of the sealant, so the floor now required a complete deep clean and seal.

The modern building in the Yorkshire Hills close to Sheffield is the headquarters of a Bar & Pub dispensing equipment suppliers and the York Stone runs right throughout the main reception area. As it is the first impression for visitors, it was important that the floor was cleaned and restored and obviously the company were keen to put right their drivers’ accident. After visiting the property to survey the floor we arranged to carry the work out over a weekend while the employees were out of the way and no clients would be visiting.

Cleaning a Yorkstone Office Floor in Sheffield

Firstly, we protected the skirting boards, carpets and adjoining rooms so any splashes from cleaning would not damage or stain anything. Then we set about applying Tile Doctor Pro Clean diluted 1:5 with water. This was left to soak into the stone for ten minutes to lift the grime, dirt and previous sealer out of the stone. Once it had been given time to soak in the solution was scrubbed into the stone with a 40kg weighted floor buffer fitted with a 17in black scrubbing pad running at medium speed. Immediately you could see a huge change in the appearance of the stone as the natural colours of the stone were revealed.

When one area had been scrubbed, we vacuumed up the resulting slurry and gave the floor a thorough rinse with fresh water. The rinsed water was also extracted with the wet vacuum before moving onto another area of floor. It took a full day to clean the whole floor and then we left it to dry off fully overnight.

Sealing a Yorkstone Office Floor in Sheffield

We returned the following morning, the floor was checked with the damp meter to ensure it was dry enough, it was within the correct parameters, so we were good to go ahead and apply the seal.

The floor was given two coats of Tile Doctor Colour Grow; this is an impregnating sealer that seeps into the pores of the stone, intensifying the natural colours in the stone whilst providing the durable surface protection needed for such a high traffic area. Each coat is left to dry before applying the next.

Once complete the floor looked much cleaner, the colours in the stone were much more evident and any evidence of the staining was gone. The new sealer is set to keep the floor protected from ingrained dirt for some time to come. The owners of the company were over the moon, and the driver was relieved too, as you can see from the pictures the change was dramatic. In fact, the feedback I got from the customer was.

“What a transformation!!!”

Professional Restoration of Yorkstone Office Floor in South Yorkshire

Renovating Porcelain Tile and Grout in a Binfield Kitchen

Sat, 20 Apr 2019 01:42:15 +0000

A customer of mine was so impressed the transformation I had made to her marble shower tiles that she asked me to come back and work some magic on the Porcelain tiled floor in her Kitchen. The property was in Binfield which is situated close to Reading, between Bracknell and Wokingham. I had other jobs booked in at the time, so after working out a quote which included lightening the colour of the grout, I scheduled a date for a return visit.

The Porcelain tile itself wasn’t too old, roughly 5 years but had been sealed with a product that had failed to bond with the tile leaving it stained and dark. There are three types of Porcelain tile commonly available and only Micro-Porous Porcelain will take a sealer. So, suspect either these tiles were of the non-porous type or that the previous sealer wasn’t an impregnator which is typically thinner so it can soak into the pores.

Cleaning a Porcelain Tiled Kitchen Floor

Before starting I removed the kick boards from underneath the kitchen units. Then to strip off the old sealer and deep clean the tile and grout I applied a strong dilution of Tile Doctor Pro-Clean. This was allowed this to soak into the floor for approximately ten minutes before scrubbing the tile and grout lines with a stiff grout brush and a black abrasive scrubbing pad fitted to a rotary machine. The resulting slurry was rinsed off the floor using more water and a wet extraction machine. Once the whole area was cleaned, I left the floor to dry off.

Although the grout was now clean it was still dark in appearance which made the room look smaller. I was ready for this however as part of the quote I had included colouring the grout with a white colourant which would dramatically affect the appearance of the floor and seal the grout to protecting it from future staining.

Applying White Grout Colourant

Returning from lunch the grout had dried and I was able to start the grout colouring process. I did this using a tube of White Tile Doctor Grout Colourant applied using a small brush, carefully wiping away any excess that had smeared onto the tile using a damp shammy. Once the product had dried, I gave the floor a buff with a white pad to remove any remaining residue.

The customer was delighted with the results and left positive feedback
“Yet again Dennis has made my tiles look new. In fact, they look even better than when they were first laid in the kitchen. Very impressed with the work and professionalism and would highly recommend his services.”

Porcelain tiles are fairly robust and with the grout colourant providing a barrier over the grout the floor is set to stay looking good for some time to come. However there are a lot of cleaners out there on the market, some of which are very strong so for aftercare I recommended they use of Tile Doctor Neutral Cleaner. It a concentrated product so a small amount goes a long way.

Professional Renovation of Porcelain Tiled Kitchen in Berkshire

Renovating an Edwardian Tiled Hallway in Worcester

Thu, 18 Apr 2019 01:28:34 +0000

This customer bought an Edwardian property in Worcester and discovered a stained yet beautiful tiled period floor when removing the hallway carpet. They were delighted to find the tiles were in good physical condition but as you would expect the floor needed a thorough clean and then sealing to protect the tiles and improve the finish.

The property was well located, close to the city centre, River Severn and the stunning historic 12th century Worcester Cathedral. Neighbouring houses were of a similar age and it was lovely to see so many of them had retained their Edwardian tiled porchways. Naturally the new owners were keen to retain as many of the period features of the property as possible, and so over the moon to discover the original hallway.

After popping round to survey the floor I discussed my plan for restoring the hallway and submitted a quote based on two days’ work. The quote was accepted, and the work was scheduled for later in the month.

Cleaning an Edwardian Tiled Hallway Floor

The first day was spent cleaning the floor, firstly removing the carpet glue which was quite heavy on the edges of the floor. I used Tile Doctor Remove and Go for this and ceramic hob scraper, sometimes the oddest tools are the best! I then sprayed more Tile Doctor Remove and Go on to the remaining tiles leaving it to dwell for ten minutes. Then working the solution into the tiles with a 200-grit diamond pad fitted to my rotary scrubber, I really started to make some progress.

The soil generated was extracted with a wet vacuum and I made a start on giving the floor an acid wash. For this I applied Tile Doctor Acid Gel and pasted it onto the floor again working the gel into the tiles. Tile Doctor Acid Gel is particularly useful for removing cement and grout smears. Also, there was some evidence of salt stains (Efflorescence), old floors like these don’t have a damp-proof membrane so it’s quite normal for moisture to rise through the tile.

I removed the slurry with a heavy duty wet and dry vacuum cleaner. Then as a final measure I used micro fibre cloths and some Tile Doctor Grout Clean-up to remove any remaining smears once the floor was clean. I left for the day allowing the floor to dry overnight and would return the following day to seal.

Sealing a Edwardian Tiled Hallway Floor

Returning the following morning, I first checked the floor with a moisture meter to ensure it had dried off fully overnight. The sealer I would use as agreed with the customer would be Tile Doctor Seal and Go Extra. This is a topical fully breathable semi-gloss sealer and would give a nice light sheen and allow the colours in the tile to shine through. This sealer is fully breathable and would cope well with the light efflorescence issues the floor had experienced in the past.

The moisture readings were fine, so I started to apply the first coat of sealer using micro fibre cloths. After allowing the required drying time between coats I started on the second coat. Leaving the right amount of time between coats is especially important in winter when drying takes longer. The floor was treated to five coats of sealer in total and the customer was very satisfied with the finish.

Professional Restoration of a Edwardian Tiled Hallway in Worcestershire

Cleaning and Sealing Green Slate tiles in Hastings

Tue, 16 Apr 2019 05:21:56 +0000

I worked on this beautiful Green Slate tiled floor just before Christmas but I’ve been so busy with other jobs I’ve only just go around to writing about it. The slate floor was installed in the hallway and kitchen of a property in the seaside town of Hastings and the owner was keen to have the work done before the holidays.

I had been to the property previously to survey the floor and quote for doing the work. It was clear that much of the sealer that had previously protected the slate from ingrained dirt had worn off and much of the floor had now lost is appearance. The solution would be to strip off what was left of the sealer, deep clean the stone to remove ingrained dirt and then apply a fresh sealer. The work should take two days to complete and fortunately for the client I was able to fit them in, December is after all one of our busiest periods.

Cleaning a Green Slate Tiled Floor in Hastings

After taping up the skirting boards to protect them during the cleaning process I sprayed the floor with Tile Doctor Remove and Go. Remove and Go is a cleaner and coatings remover that’s safe to use on Tile and Stone and is ideal for removing sealers. It’s important to remove all the old sealer from the floor as it may not be compatible with the new sealer and can result in an uneven appearance later.

The Remove and Go was left to soak into the Slate for about ten minutes before being worked into the floor using a rotary machine fitted with a black scrubbing pad. I also like to use stiff hand brush along the grout lines and to get into those hard to reach areas. The soil generated was extracted using a van mounted high pressure cleaning system that simultaneously rinses the floor and vacuum’s the soil away to a recovery tank.

The Green Slate was installed in several different areas on the ground floor of the property, so it made sense to do the work one section at a time and then inspect all the floors at the end. Any stubborn stains were spot cleaned by hand using more Remove and Go until I was satisfied.

Sealing Green Slate Floor Tiles in Hastings

I left the floor to dry off overnight and came back the next day to seal it, unfortunately moisture readings indicated more drying time was required. I was working on another stone floor the following week, so I agreed with the owner to come back on Saturday and seal the floor then.

The sealer I used was Tile Doctor Seal and Go which is highly recommended for Slate and will provide good stain protection whilst improving the appearance of the stone to give a low sheen finish. Slate is quite a porous stone, so it took five coats before it was fully sealed. I think you will agree the Green Slate floor looks transformed and I’m sure was appreciated by their guests over Christmas.

Professional Renovation of a Green Slate Floor in Hastings, East Sussex

Cleaning a White Moleanos Limestone Kitchen Floor in Harrogate

Mon, 15 Apr 2019 00:55:25 +0000

These tiles are White Moleanos Limestone which I must say is not my favourite, you can just breath on them and they will stain, so not a practical choice for any floor really. They had been installed in the kitchen of a house in Harrogate and although it was only a small floor it was trapping the dirty and the owners were pulling their hair out trying to look after it.

I went over to survey the floor and explained to them Moleanos Limestone is a chalky stone from Portugal which is very porous and being so pale meant dirt easily stood out. With porous stone like this you need to ensure that the sealer is kept in good condition otherwise dirt will become ingrained in the pores and once that happens it becomes very difficult to clean effectively. In fact, once the sealer has worn off even dark coloured soles can mark it.

I carried out a small test patch, which was successful so once we had agreed a price, they were more than happy to go ahead with getting the work done. We booked a time the following week, the work would take a couple a days, one to deep clean and one to seal.

The property is in a lovely area of Harrogate which is well known for its tourist attractions, it is said that Harrogate spa water contains iron, sulphur and common salt. The town became known as ‘The English Spa’ in the Georgian era, after its waters were discovered in the 16th century. Later in the 17th and 18th centuries its waters (containing iron) were a popular health treatment, and this led to an influx of wealthy but unfortunately sickly visitors which in turn contributed significantly to the wealth of the town.

Cleaning a White Moleanos Limestone Tiled Kitchen Floor

To restore the appearance of the stone I used a set of diamond encrusted burnishing pads which clean and slowly hone the stone giving it a natural polished appearance. This is a slow steady process working through the different grades of burnishing pads from coarse to very fine. The pads are applied with water to lubricate and the soil generated is extracted with a wet vacuum afterwards.

Once the burnishing process was completed, I inspected the floor and was pleased to see that the floor was looking significantly better than when I had arrived. I gave the stone a final rinse and extracted as much moisture as possible with the wet vacuum before leaving for the day. The floor was left overnight to be sure that it would be dry before sealing. In the meantime, I asked the client to avoid walking on it.

Sealing a White Moleanos Limestone Tiled Hallway Floor

I came back the next day and checked the floor was dry. All was well and so I proceeded to seal the floor using three coats of Tile Doctor Ultra-Seal which will add the protection the stone needed. Ultra-Seal is a premium, no-sheen, natural-look sealer. It provides maximum stain protection, especially in food preparation areas like the kitchen. It is also great for sealing the grout to prevent colour change from spillages.

The client was very happy and satisfied with the floor which looked much cleaner and fresher. After discussing after-care they were confident they could keep the floor looking that way going forward.

Professional Restoration of a White Moleanos Limestone Tiled Kitchen in North West Yorkshire

Victorian Tiled Hallway Floor Repaired and Restored in Girton

Fri, 12 Apr 2019 01:27:12 +0000

The owner of this Victorian tiled hallway floor at a house in the village of Girton was unhappy with its condition and asked if we could call round and quote for having it deep cleaned and resealed. Girton is just north of Cambridge and only about six miles from our base so it wasn’t long before I was able to call in and survey the floor.

The floor was comprised of a combination of Red, Black and Cream tiles laid in a diamond pattern. The tiles were in good physical condition and I understand from the owner that it had been last cleaned and sealed about two years prior. Unfortunately, the sealer had now faded and had allowed dirt to become trapped in the pores of the tile giving it a grubby appearance that was difficult to clean effectively. The owner had two large dogs which I suspect contributed to the premature degradation of the sealer.

I surveyed the floor, created a quote which was accepted and then agreed a date to return and renovate the floor.

Repairing a Victorian Tiled Hallway Floor

On my return I started by taping up the skirting boards and other woodwork with protective tape. Once that was done, I gave the tiles a soak in a medium dilution of Tile Doctor Remove and Go which was allowed to dwell for ten minutes before being scrubbed in using a black scrubbing pad fitted to a rotary floor buffer. Remove and Go is a coatings remover which cleans the tiles and removes any remaining sealer.

The soil generated was extracted off the floor using a wet vacuum and the tiles inspected. The tiles had responded well to the cleaning process and after spot treating a few areas with a repeat of the previous process it was ready for the next stage which was to give the floor an acid wash.

I had noticed there was a slight build-up of efflorescence along one of the walls which isn’t unusual on these old floors where no damp proof membrane has been installed under the floor. It’s caused by moisture rising through the tile and depositing white salt staining on the surface as it evaporates. To resolve this, we neutralise the salts by giving the floor a quick rinse in a dilution of Grout Clean-up.

The Grout Clean-Up rinsed off the floor with water and extracted with the wet vacuum which was employed to get the floor as dry as possible before leaving for the evening.

Sealing Victorian Hallway Tiles

The floor was left to dry off fully overnight and I returned the next day, unfortunately after checking the moisture levels I found it needed more drying time, so I agreed to come back the next day.

The moisture levels were fine on day three, so I applied multiple coats of Tile Doctor Seal and Go. Seal and Go is a water-based product so you don’t get left with a smell as it dries. As well as protecting the tiles the sealer also adds a nice subtle sheen that works well on Victorian Tiles and has put new life into the tiled hallway.

Seal and Go is a breathable sealer so it will allow moisture to rise up through the tiles however had the efflorescence problem had been worse I would have used a different sealer. On this occasion however the problem appeared to be historical rather than recent.

My client was very happy with the transformation and left the following feedback.

“We are delighted with our Victorian tiled hall floor after treatment by Tom from Tile Doctor. A very professional service. Good communication throughout, and dedication to ensuring our full satisfaction; not a ways obvious when dealing with old tiles with different levels of porosity! Thank You!”

Repair Restoration of a Victorian Tiled Hallway in Cambridgeshire

Limestone Kitchen Floor Tile Clean and Seal in Shepperton

Thu, 11 Apr 2019 00:39:53 +0000

This Limestone kitchen floor in Shepperton was laid new 3 years ago when a new kitchen was installed. The client had called in despair as the floor was just not looking its’ best and they were trying hard to get it clean, using household cleaners which were having no effect. I’m actually based in Shepperton, so it wasn’t long before I was able to pop round and survey the floor. The town has a lot of history and is famous for nearby Shepperton Studios which were built on the grounds of Littleton Park, many famous films have been created here including Attenborough’s Gandhi (1982) and David Lean’s A Passage to India (1984).

As you can see from the pictures, the soil had penetrated the stone as the sealer had broken down over time. The grout lines were particularly bad but also, the small veins and pores had accumulated dirt, mainly due to pets and kids coming in from the garden. It’s worth noting that the use of supermarket cleaning products will have escalated the decline of the sealer, most are simply too strong for sealed surfaces and you should always read the label to ensure its suitable before using it on your floor.

This problem is quite common, and the solution is straight forward. Restoring the look of the floor requires removing the soiling with a deep clean and then when the floor is dry apply a new sealer to protect it. I talked the process over with the customer and agreed a quotation for completing the work which was accepted and arranged a convenient date. The work would be carried out over two days.

Cleaning a Limestone Tiled Kitchen Floor

A strong dilution of Tile Doctor Pro-Clean was sprayed on to the floor and after leaving it to soak in for about ten minutes, we mechanically scrubbed the solution into the Limestone using a rotary floor buffer fitted with a black scrubbing pad. The pads can struggle to reach into the recessed grout however to that was manually scrubbed using more Pro-Clean. This process broke down the soil and released it from the stone and grout. Following this, we used a low-pressure rinsing machine and vacuumed all the soil and remaining cleaning product away from the floor.

Whilst I was working on the floor, I got the shock of my life as a bird hit the kitchen window resulting in a loud bang. I rushed outside to find a beautiful Green Woodpecker lying dazed on the floor, the poor thing had knocked itself unconscious. I put him in a cardboard box until he eventually recovered and flew off. I guess being able to drill into trees makes Woodpeckers tough birds who can withstand a knock or two. In this job no two days are the same, you never know what’s going to happen!

Sealing a Limestone Tiled Kitchen Floor

After allowing 24 hours for the floor to dry, we returned the following morning to apply a new seal. The best sealer for this type of stone is Tile Doctor Colour Grow. It is a colour enhancing impregnator that soaks into the pores of the stone protecting it from within whilst enhancing the natural colours in the process. Impregnating sealers work by occupying the pores in the stone thus preventing dirt from becoming ingrained there.

The client was delighted with the floor which now looked cleaner and fresher. We had managed to restore it back to it looking as it did when it was new, and the new sealer will keep it looking that way for some time to come.

For a free, no obligation quote for cleaning and sealing your stone or tiled floors in Shepperton, Middlesex, please call us on 0345 512 0122

Professional Restoration of Limestone Tiled Kitchen Floor in Middlesex

Renovating a Natural Stone Hallway Floor at Spilsby Rental Property

Wed, 10 Apr 2019 11:48:24 +0000

We were asked by a client who had rented her property out near Spilsby Lincolnshire, if we could restore her very dirty natural flagstone hallway. The previous tenants had subjected the floor to heavy usage and unfortunately it had not been maintained very well. Spilsby is a small market town that has retained its’ character and not changed much since the 19th century. Being about 17 miles East of my base in Woodhall Spa it wasn’t long before I was able to go over and survey the floor.

As you can see from the pictures the flagstones were very well used and had lost all their natural beauty. The stone would normally have a lovely mixture of colours and grains showing, as you can see these were nowhere to be seen. I suspect the tenants had been using household cleaners on the floor which tend to strip the protective sealant due to their acidic composition leaving the stone vulnerable. The stone tiles were riven so once the sealant had started to break down the dirt soon becomes ingrained in the uneven surface making them difficult to clean.

The client was keen to get the floor looking nice and clean ready for the next tenants to move in so after discussing the process to get the floor looking good again, we agreed a price and booked in a date for the work to be completed.

Cleaning and Restoring a Natural Stone Tiled Hallway Floor

Arriving on the first day, we taped up the skirting and plinth to prevent them getting damaged. A strong dilution of Tile Doctor Pro-Clean was then applied to the stone floor and left to soak in for ten minutes so it could get to work breaking down the dirt and any remaining sealer. Pro-Clean is a professional tile and grout cleaning product that is ideal for cleaning dirty stone tiles like these.

The stone tiles were riven (not a smooth) so we used a Rotovac system to get the tiles clean. The machine scrubs the floor with soft brushes whilst simultaneously extracting the soil using self-contained pressurised water. It’s a very efficient way to deep clean the floor and vacuum all the dirty solution away from the floor. It immediately transformed the look of the stone and achieved a 1st class result in removing all the grime and dirt from the stone.

The cleaning process went very well and by the time we had finished the whole area looked much brighter. The natural tones of the stone had come back to life and with the application of a sealer they should stay that way for some time to come. Before this could happen however the floor needed to be dry so we the help of a couple of turbo dryers the floor was left to dry off overnight.

Sealing a Natural Stone Tiled Hallway Floor

The following day after making sure the floor was dry by testing with the moisture meter, we sealed the floor with two coats of our natural look sealer Tile Doctor Ultra-Seal. This is an impregnating sealer that works by seeping into the pores of the stone thereby preventing dirt and liquid from becoming ingrained there.

The sealer gave the stone a natural look that the client requested, and she was delighted with the end result. Hopefully she will have no trouble renting out the property, the floor now looks stunning!

Professional Restoration of a Natural Stone Tiled Hallway Floor in Lincolnshire

Renovating a Beautiful Slate Tiled Kitchen Floor in Sutton Coldfield

Wed, 10 Apr 2019 01:14:26 +0000

I recently completed the renovation of a Multi-Coloured Slate tiled kitchen floor in Sutton Coldfield. I was actually at the property before Christmas to survey the floor and quote for the work however the owners had planned to have a new kitchen installed in the new year, so we decided it was best for me to wait until after the installation to complete the work.

The slate was in good condition but like any stone floor you do need to maintain the sealer to prevent dirt becoming ingrained in the stone. Sealer do wear off overtime especially in the high foot traffic areas such as Kitchens and within a few years the tiles become dull and difficult to clean effectively.

The kitchen was installed on schedule and I got the call to arrange a visit to deep clean and reseal the floor which would take to two days, one to clean and one to seal.

Cleaning Dirty Slate Kitchen Tiles

To begin the restoration, I soaked the slate in a strong dilution of Tile Doctor Pro-Clean and left it to soak in for about ten minutes re-applying extra solution where it dried. Pro-Clean is a powerful tile cleaner that will strip old sealers when applied in concentrated form. I agitated the product using a black pad fitted to a rotary buffing machine. I paid particular attention to the grout which the customer had trouble keeping clean. The rotary pad struggles to reach into the recesses of the grout lines so I also made sure to scrub the solution into the grout with a grout brush.

Once I was satisfied that the Slate and the Grout was clean and clear of old sealers, I gave the whole floor a thorough rinse with water using a wet vacuum to extract the soil and get the floor as dry as possible. The floor was then left to dry off fully overnight.

Sealing Slate Kitchen Tiles

Returning to the property the next day, I ran some quick damp tests to check for any excess moisture that might have prevented me from sealing the floor. We will always do this as excess moisture can affect the sealer curing.
The customer was very happy with the clean and the floor was dry, so we discussed sealer options to find out their preference for Matt or Satin finish. With the decision made to go with a Satin finish I began the application of the Tile Doctor Seal and Go which enhances the look of the stone with an aesthetically pleasing low-sheen finish, as well as providing on-going protection against ingrained dirt and staining.

A total of four coats of Seal and Go were needed to seal the Slate tiles and as you can see from the photos the sealer really put the life back into the floor.

Rejuvenating a Multicoloured Slate Tiled Kitchen Floor in Staffordshire

Quarry Tiled Kitchen Floor, Old Marston

Fri, 05 Apr 2019 08:36:54 +0000

I received a call from this client in Old Marston around two miles north east of the centre of Oxford. They had lifted a lino floor in their kitchen and found an old Quarry Tiled floor underneath and decided to see if they could have it restored.

I went over to survey the floor and could see that the tiles had been covered with a thin layer of levelling screed to ensure the lino didn’t sink into the recesses. I ran some tests to demonstrate how the screed could be removed which worked well and it was apparent that the tiles underneath were intact and could be renovated. I submitted a quotation for removing all the screed, deep cleaning the Quarry tiles and then sealing the tiles to protect them. The client was really pleased that we could restore the floor and the quote was accepted, with a date booked to do the work.

Removing Screed and Cleaning Kitchen Quarry Tiles

To start the work, I applied undiluted Tile Doctor Grout Clean-up worked in with a small carbide brush attached to a hand-held rotary buffer. The combination of the acid in the Tile Doctor Grout Clean-up combined with the scrubbing action of the brush were effective at removing most of the screed. The small bits of remaining screed were carefully removed by hand, using a floor scraper. The floor was then rinsed with water and the soil removed with a wet vacuum.

For the second phase of the cleaning process I applied Tile Doctor Oxy-Gel which was scrubbed into the floor with a stiff brush rinsing after with water and the soil extracted again using the wet vacuum. After cleaning the floor to remove the dirt I could still see some evidence of the screed on the tiles, so I decided to give the floor an Acid Wash using Tile Doctor Acid Gel which was scrubbed into the floor and rinsed off as before. Tile Doctor Acid Gel is of course an acidic product so once it was removed, I decided to rinse the floor with Tile Doctor Neutral Cleaner to neutralise the pH levels in the floor. The wet vacuum was used again to remove as much moisture from the Quarry tiles as possible before leaving the now clean floor to dry off fully overnight.

Sealing a Quarry Tiled Kitchen Floor

I returned to seal this floor the next day. First, I checked the floor was fully dry with the damp meter, it was within the recommended range, so I was ready to complete the sealing process.

The client was not too sure if they wanted a matt or sheen finish, so I first put a coat of Tile Doctor Colour Grow on the floor to show them the matt finish. Colour Grow is an impregnating sealer that enhances natural colour and protects from within by occupying the pores in the tile. After reviewing the floor, they decided it was not for them, so I followed up by applying several coats of Tile Doctor Seal & Go which adds a nice sheen finish and is compatible with Colour Grow.

The combination of sealers worked very well together, and they were very satisfied with the final result and of course that we had been able to restore the Quarry tiles.

Professional Restoration of a Quarry Tiled Kitchen in Oxfordshire

Damaged Victorian Tiled Hallway Fully Restored in Epsom

Thu, 04 Apr 2019 07:32:43 +0000

A customer from Epsom called me regarding the restoration of her Victorian tiled hallway which was previously covered in carpet and in a poor state of health. Intrigued and having spoken on the phone I agreed a time to call in and survey the floor and work out a way forward. I visited the property and could immediately see considerable repair work including resolving problems with the sub floor and tile replacement would be required and all this before cleaning and sealing.

This house had undergone some serious renovations recently and the floor was left till last. I’m not a structural engineer so was unable to advise what had happened to the floor, but all the faults appeared to run in a line from the kitchen to the front door. It was an old house so who knows what might have caused it, it might even have been bomb damage from the 2nd world war.

There were three main problem areas. The worst was by the front door where an area of about a metre square was just loose tiles and laid on rubble. The family had got used to jumping across the threshold so as not to make the problem worse. Next was a strip through the middle that was totally exposed and a massive trip hazard. The floor boards were visible as was the floor base. There was another area by the front room entrance that had some loose pattern tiles that clunked every time someone entered the room. Finally, there was a small area to the entrance to the basement that had been patched in with cement.

It was clearly going to be a challenging restoration for several reasons. Had the customer kept all the loose tiles? If not, could I source matching replacements? Would it be possible to level the floor that appeared to be sloping towards the front door? Could I remove loose and broken tiles without disturbing others? Could I manage the customers high expectations?

Having worked on numerous Victorian floor restorations in the past I knew where I could potentially source replacement tiles. I also had the full backing of the Tile Doctor network so knew I could always reach out to other Tile Doctors should I face any major problems. Undaunted we agreed a date for me to return and start the work and in the mean time I would talk to several specialist tile suppliers about replacements.

Rebuilding a Victorian Tiled Hallway Floor

Before starting any tiling work, I photographed the whole floor extensively from different angles so I would have something to refer to later. Then I removed all the loose tiles placing them in buckets for further cleaning. I now had three areas that I could see beneath the floor boards and another area of cement that I broke up using a chisel drill. In total I filled six buckets with rubble and broken tiles, all of which were taken off site and disposed of at a local recycling centre.

The next step was to ensure I had a level and flat base in the newly exposed areas on which to lay the tiles. I managed this by laying down a self-levelling compound. The compound is mixed in a bucket and poured into the holes up to the required level allowing gravity to do the levelling work for you. It is then left to dry and harden overnight.

The next day I started by re-fixing the loose tiles in areas where the subfloor was still solid. Close packed Victorian tiles are very tough but can be brittle, often removing a single tile can cause chips or break surrounding tiles. I always buy more replicas than the job requires for this very reason. This can be very frustrating work, so I find its best approach is to remove as few tiles as possible. I explained to the customer that the floor is over 100 years old and some chips and scratches give the floor character. Perfection is an unrealistic expectation where some marks are permanent.

Part of the other renovations included the removal of two antique radiators leaving some strips of carpet and adhesive attached to the floor. I removed this using a strong mixture of tile doctor remove and go and a little encouragement from a 50-grit diamond block.

The preparation continued with the cleaning up of the three buckets of tiles recovered at the beginning of the restoration. Old adhesive and cement must be removed before refitting to ensure they can be laid flush to the adjacent tiles. Luckily for me the weather was warm and sunny, so I sat on the garden wall for the afternoon using a combination of a wet tile cutter, Fein tool and diamond blocks to get them clean while I took in the sun.

The next day was spent re-laying the tiles. The tiles are in an intricate pattern and in various shapes and sizes. The main area by the front door took all day. The difference in thickness between the original and replacement tiles made the work particularly difficult. Interested neighbours came and went commenting on my progress throughout.

Cleaning a Victorian Tiled Hallway Floor

The next day I soaked all the tiles with tile doctor Acid Gel and left to dwell for 30 minutes. This was to work into the porous areas and to break down years of dirt. Then attaching a very coarse 100-grit diamond encrusted pad attached to a rotary floor machine I cleaned the tiles with a dilution of Tile Doctor Pro-Clean. This process skims away a small layer of the tiles thus the dirt too. All the soil was extracted from the floor using a wet vacuum. I repeated this process twice for maximum effect. The customer was amazed at the result and I wasn’t finished yet. When wet the contrast between the white tiles and dark were astonishing, however this was temporary so I made sure the customer aware that without a sealer they would look washed out and colourless. I left the scene overnight with a couple of warm air movers in place to fully dry out the tiles.

Sealing a Victorian Tiled Floor

The tiles need to be dry before sealing so the next day my first action was to test the floor for moisture using a damp meter. They passed and were ready to take a sealer, so I discussed the different options and finishes with the customer. It was a very interesting house, full of retro artefacts so we needed something that would blend in, more importantly she had four children and a husband who bought a cycle through the house twice a day. I recommended Tile doctor seal and Go Extra. It’s super tough, offering great protection and gives a subtle sheen that I felt would suit the house. Three coats later and I was done, closing the door behind me as everyone was at school and work

I popped back later that evening to discuss the job. The newly applied sealer had intensified the depth of colour in the Victorian tiles and returned the brightness to the floor. She was very pleased and even gave me a carrot cake to take home with me.

Professional Restoration of a Victorian Tiled Hallway in West Surrey

Restoring a 200-Year-Old Stone Fireplace in Lingfield

Wed, 03 Apr 2019 12:12:20 +0000

We are often called in to restore stone and tile where others have not been able to succeed, and this was the case with this 200-year-old stone fireplace in Lingfield. To be fair to the previous company its was covered in 5mm of paint in multiple layers so it was no easy task to restore.

The church in Lingfield village was apparently rebuilt in 1431 so it’s not surprising to find houses here containing some impressive period features. This property also had an old Pamment tiled hallway which I wrote about in a previous article.

Removing Paint from a Stone Fireplace

To strip the multiple layers of paint off the stone fireplace I would need to apply a strong chemical, so my first task was to protect the adjacent woodwork. I tend to use a thin blue film for this as it sticks well to most surfaces and like professional decorators masking tape it doesn’t remove the paint when you remove it later.

To soften and remove the paint I applied a special paste that is brushed on and slowly emulsifies the paint so it can be easily peeled off. To ensure all the layers could be removed I blanketed the whole fireplace in a thin laminated membrane which ensures the product doesn’t evaporate. The paste is safe to use on Stone and I left it for a couple of days before returning.

I returned to the house in Lingfield and completed the messy job of stripping off the now pliable paint taking care not to damage the fireplace or the surroundings. Once done and the waste removed, I set about cleaning up the now naked stone with Tile Doctor Acid Gel.

Acid Gel is a perfect choice for this job as being a gel its easy to control and sticks to the vertical surface allowing it to be scrubbed in without running down the facia. After scrubbing the gel was carefully rinsed off with a sponge.

The restoration took a lot of manual work especially when working around the intricate carvings in the stone however the transformation was well worth it. I think you will agree the Fireplace now looks transformed.

Large Stone Fireplace Restored in East Surrey

Bathroom Tile and Grout Refresh in Manchester City Rental Apartment

Tue, 02 Apr 2019 01:57:23 +0000

A client with a high-rise apartment in Manchester city centre contacted us in relation to the look of their bathroom tiles. The grout had become grubby and black with mould and it was clear from their message that they were considering have the grout replaced in order to freshen up the bathroom.

We discussed the problem over the telephone, and they emailed a picture of the bathroom across so I could get a better idea of what needed doing. It turns out that the apartment had been rented out previously and they needed the bathroom renovating so they could start letting it again. Clearly, they were keen to have the work completed as soon as possible. Fortunately, we are sometimes able to come out on short notice, especially for small jobs like this and so were able to do the work the following week

Re-grouting is a lot of work and very time consuming so I explained the benefits of Grout Colouring which is much quicker and results in a more practical finish as I will explain. There was a small issue with parking as one would expect from the city centre, but we were able to use one of the parking spaces of a neighbour in the basement of the building.

Cleaning the Grout and Tiles in a Ceramic Tiled Bathroom

My first task was to get the grout as clean as possible before applying the colourant and given the amount of mould I decided to apply Tile Doctor Duo-Clean which is a Tile Cleaner/Mould Remover and ideal for use on ceramic tile and grout. The product was sprayed onto the tiles and grout and then scrubbed in by hand to get the grout as clean as possible. I also used a powerful steam cleaner to get the grout as clean as possible before rinsing the soil off with water. This process went well, and the grout looked much cleaner afterwards but was now a little patchy in places due to deep staining.

It’s worth noting that mould thrives in damp warm conditions and can easily be controlled by ensuring the bathroom has adequate ventilation. Some modern showers have a function that cool the bathroom down after use by running the shower on a cold setting. Improving cross-ventilation by leaving the bathroom door and a window open can also improve the situation and of course you can always apply Tile Doctor Duo-Clean on a regular basis.

Recolouring Grout in a Ceramic Tiled Bathroom

Once the grout was dry and as clean as it could be, I applied a White Tile Doctor Grout Colourant along the grout lines with a small brush taking care to wipe off any excess from the tiles as I went. Only one bottle of colourant was needed, and I have found baby wipes work well when wiping off the excess.

The last step in the bathroom renovation was to strip out all the old mouldy silicone between the bath and the tiles and replace with new mould resistant silicone.

The cleaning and grout colour completely transformed the look of the bathroom leaving it looking fresh. The grout which was previously dark and patchy was now a consistent white colour giving the impression it had only been recently tiled. The colourant also forms an epoxy barrier over the grout that will prevent dirt from becoming ingrained in the grouts surface going forward, it’s also much easier to clean.

The customer was most impressed with the result and has informed us since that they will back in touch about renovating the grout in their own home! They left the following comment on the Tile Doctor website.

“Kamila made a wonderful job cleaning my grout and silicone. The bathroom looks like new. She was also easy to deal, very friendly and professional. Thank you!”

Professional Bathroom Tile and Grout Refresh in Manchester Apartment

Renovating a Quarry Tiled Hearth in Lindow End

Mon, 01 Apr 2019 07:05:16 +0000

We received an inquiry from a client in Lindow End near Wilmslow Golf Club in the Cheshire stockbroker belt. They were restoring their home and were unhappy with the state of the Quarry tiled hearth under their log burning stove. We arranged a site visit to survey the tile and grout and provide a quote for restoring the appearance. The village is situated in what’s known as the ‘Cheshire Golden Triangle’ which is one of the most sought-after places to live in the UK after London. As a result, we often find ourselves in this area working on some very nice properties, so it wasn’t long before we were able to call in and survey the tiles.

As you can see from the pictures the hearth was quite dirty and the grouting had discoloured from years of use of the wood burner. The work here was a minor part of their restoration which had included significant building work. We agreed a price to carry out the work, which should only take a day and were able to return the following week.

Cleaning a Quarry Tiled Hearth

Our first job was to cover the newly sanded and sealed wooden floors with dust sheets, so we didn’t mark them as we came in the front door to the lounge. We always try and make as little mess as possible and we are always as careful as possible.

We then sprayed Tile Doctor Pro-Clean on the fire hearth tiles. This is a multi-purpose tile and grout cleaner which would make light work of the dirty tiles. The product was left to soak into the Quarry tile and grout for about twenty minutes before being scrubbed in. The hearth was a small area, so this was done by hand and then washed down with clean water.

The dirty residue was removed using a wet vacuum then the tiles where wiped down with a clean micro fibre cloth. We then dried off the tiles using a little encouragement with a heat gun to speed up the drying process. Speed drying the tile and grout in this manor would allow us to complete the work in one visit.

Applying Sandstone Grout Colourant

Once the tiles and grout lines were dry it was clear that years of dirt and soiling had stained the grout, so although no much cleaner it was clear more work would be needed to give the grout a fresh and consistent appearance.

To address this issue with the grout we selected to apply a Sandstone Tile Doctor Grout Colourant. This is applied with a small brush and brushed it into the grout lines. It is quite a precise job but any colourant that goes onto the tiles is removed with a baby wipe before it dries. This process really transformed the look of the grout, the colourant also forms a barrier over the grout which will protect it going forward and make it easier to clean.

Sealing Quarry Tiles

The Quarry tiles were then given a coat of Tile Doctor Colour Grow which is an impregnating colour enhancing sealer. This brings out the best in the quarry tiles and adds protection against future staining which will be needed given its location.

The client was very happy with the finish, in fact the hearth looked like it had been newly tiled, the impact of the recoloured grout was that striking. Sometimes the smallest jobs can be the most rewarding.

Professional Restoration of a Quarry Tiled Hearth in Cheshire

Flood Damaged Slate Tiled Kitchen Floor Renovated in Cragg Vale

Thu, 28 Mar 2019 15:22:09 +0000

I was contacted by the owners of a cottage in the small village of Cragg Vale who had unfortunately suffered a flood in their kitchen which had resulted in damage to their Slate tiled kitchen floor. Cragg Vale is a very small village situated on the moors above Hebden Bridge in the borough of Calderdale. The cottages were originally built circa 1860 for workers at the local mill. Although the mill has now gone, the cottages are still lived in by people who enjoy living so close to the scenic Blackstone Edge Moors.

It’s difficult to appreciate the problems from the before photo but once I visited the property, I could see where some of the tiles had been damaged by the water leading to flaking and salting. The other major issue that became apparent was that the floor had also been covered in layers of sealant and varnish which had been applied over the years. This had left the overall finish looking a uniformly dark colour although it was very shiny.

After doing some tests and a full survey, I submitted a quote to carry out the work which was to be covered by the owner’s insurance. This was accepted and a date was set to begin the work.

Cleaning a Slate Tiled Kitchen Floor

Given the amount of work involved restoring the Slate, the complex nature of the job and the need to proceed quickly, I recruited the services of South Yorkshire Tile Doctor Matt Lovett. This is one of the benefits of using Tile Doctor as we can combine our skills and equipment to ensure that a job is carried out effectively and efficiently.

This job had the potential to become very messy so our first job on arrival to start work was to protect the kitchen units and adjacent carpets with protective coverings. We then applied a coating of Tile Doctor Remove & Go to small sections of the floor and left it to soak in for fifteen minutes at a time. The tiles were then scrubbed, and the resultant residue removed with a wet vacuum. The varnish proved particularly stubborn in places, so further applications of Remove & Go were scrubbed in using wire brushes to remove it layer by layer. The sealants and varnish turned to a muddy gloop that we continued to scrape up and remove with the wet vac.

At the end of the first day we had removed about 80% of the coatings but knew that we still had long day ahead of us tomorrow.

The next day we reviewed our progress and decided to work in one metre square areas to remove the remaining coatings. This was a time consuming but necessary way to ensure that by the end of the day we had got the floor clean.

Before leaving the floor was rinsed again and dried as much as possible using the wet vacuum. After a final inspection we were happy the floor was ready for sealing and left it to dry off overnight.

Sealing a Slate Tiled Kitchen Floor

First job on day three was to check that the floor was dry enough to begin sealing. This is a very important part of the process because if the floor is damp then the sealers won’t take properly. The floor was fine, so I started with the application of a single coat of Tile Doctor Colour Grow which is a breathable, colour enhancing sealer that penetrates the pores of the stone protecting it from within. Colour grow also enhances the natural colours in the stone thus highlighting its natural beauty.

After 30 minutes, the floor was dry enough to start applying the first coat of Tile Doctor High Shine sealer. This is an acrylic sealant which as the name suggests, gives the floor a glossy shine. This was the effect that the Customer had requested at the beginning of the process.
A further four coats of High Shine were applied before a water test was conducted to ensure that the floor was completely sealed.

The Customer was very pleased and as you can see from the photos, it’s easy to see why.

Sealing a Slate Tiled Kitchen in West Yorkshire

Cleaning and Sealing Multi Coloured Slate Flooring in Ravensthorpe

Thu, 28 Mar 2019 02:12:38 +0000

I recently visited a customer living in the village of Ravensthorpe, just outside Northampton to rejuvenate a 15-year-old multi coloured Chinese riven slate floor that needed a deep professional clean. Slate is a hard-wearing tile used for flooring high traffic areas but does need sealing to bring out its best features. In this case the sealer had long since worn off and dirt had become ingrained in the stone making it difficult to clean effectively.

We discussed the client’s requirements and the cleaning process I planned to follow to rejuvenate the floor. I had to check on availability, so I e-mailed over a quote and some dates later that day. They were happy with my proposal and agreed for the work to be done whilst the customers were on holiday.

Cleaning Riven Multi Coloured Slate Tiles

My first task was to test a small area to determine which products would give the best results. In this case, I decided to start with a strong dilution of Tile Doctor Remove and Go which is a strong alkaline cleaner/coatings remover that’s safe to use on Tile and Stone. I spread this solution across a section of the floor and left it to seep into the pores of the stone and lift out the ingrained dirt.

After allowing the solution adequate time to dwell, I scrubbed the slate with a carbon brush fitted to a rotary machine to gradually reveal the fantastic natural colours of the Slate hidden beneath the dirt. Happy with my choice of cleaning product I repeated this process in sections until it had been carried out throughout the entire area. Following this, I rinsed the entire floor several times with clean water, before soaking up the resulting soiled residue with a wet vacuum.

The next part of the cleaning process entailed paying attention to the grout lines which were scrubbed using Tile Doctor Grout Clean-Up. The resulting residue was promptly extracted with the wet vacuum and I finished by giving the whole floor a rinse with Tile Doctor pH Neutral Tile Cleaner. This is a day to day tile cleaning product which is recommended for stone floors, many supermarket tile cleaning products are only suitable for ceramic tiles due to their acidic formula and can damage a floor over years of use so you should always read the label. However, I always leave my clients with a complimentary bottle of a suitable Tile Doctor product to maintain their floors.

Sealing Riven Multi Coloured Slate Tiles

The floor was left to dry off overnight and I returned on the second day to seal the floor. Before starting I checked the floor was dry using a damp meter which confirmed the Slate was dry and ready to seal. The floor must be completely dry before sealing as any excess moisture has the potential to the damage the performance of the sealer. Since my client had specifically requested a silk finish, I opted to use Tile Doctor Seal and Go which dries to leave a lovely subtle sheen that really enhances the look of the stone. Five coats were applied to ensure a good hard-wearing protection.

My client was very pleased with the results, particularly as they hadn’t realised how much colour it had lost over the years and left the following feedback on our website.

”I despaired of having a clean-looking floor again. Phil Vissian assured me that intensive deep cleaning and resealing could restore our fifteen year old, subtly coloured, Chinese riven slate kitchen floor. He has done a fantastic job. Looks like new, and I shall book Phil for an annual professional clean, so that it never gets as bad again.” Sally M, Northampton

Cleaning and Sealing a Slate Tiled Floor in Northamptonshire

Removal of Linseed Oil from a Ceramic Tiled Floor in Uxbridge

Wed, 27 Mar 2019 03:13:09 +0000

This is a small Ceramic tiled floor that a client had laid in his workshop next to his house in Uxbridge. As you can see from the photo the floor was in an indescribable mess and I was asked to pop round and quote for sorting it out. Uxbridge is actually classed as Middlesex but being close to the M25 and M40 I find it easy to reach.

As requested, I called in to survey the floor which was not a pretty site. In turns out that the tiler had applied boiled linseed oil to the floor (which the tiles did not need), and this had formed a horrible sticky residue on the surface. The client had conducted several unsuccessful attempts at cleaning up the floor and was unsure it could be rectified. Once of the attempts involved using acid which failed to remove the oil and unfortunately did do some damage to the grout causing it to discolour.

Undeterred, I was confident we could sort the problems out and restore the appearance of the tile and grout. I discussed with the client what we could do to clean the floor and we agreed a price to carry out the work out.

Cleaning a Ceramic Tiled Workshop Floor

Returning the following week, I first tackled the floor using Tile Doctor Pro-Clean applied neat, left to soak for ten minutes and then scrubbed in with a rotary floor buffer fitted with a black scrubbing pad. Pro-Clean is a highly concentrated multi-purpose tile cleaner, which when left to dwell, breaks down all types of dirt from oils through to grease and grime. It’s particularly good for very heavily soiled areas and it did a good job at removing the Linseed Oil. I rinsed the soiled solution with water and extracted the now soiled cleaning solution off the floor with wet vacuum. Wet vacuums are a great resource for Tile Doctor work, they make light work of removing liquids and this keeps the mess to a minimum.

I followed up the cleaning with a light buff of the tiles using Tile Doctor Grout Clean-up to remove the grout smears also left behind by the tiler. Cleaning the excess grout off the tiles made a huge difference to the floor, which you can see in the completed picture.

Ceramic tiles have a glazed surface that won’t accept a sealer or Linseed Oil for that matter. There is therefore no need to apply any sealer or coating to this type of tile. They are generally very hardwearing and a suitable choice for a workshop like this. Hopefully, now the sticky oil has been removed the client will find the floor much more durable and easier to maintain.

The treatment worked well and I was able to complete the project in one day. The floor now looks like it should have done following the initial installation. Although it is only a small area, the difference is quite dramatic. My client was certainly pleased with the transformation and left the following feedback.

“Andrew is an expert in his field, and after an inexperienced tiler incorrectly used boiled linseed oil, Andrew worked to restore the tiles to their original beauty. I felt confident in him, he was a pleasure to work with, and his extremely professional. Very happy & highly recommended”

Professional Restoration of a Ceramic Tiled Workshop in Middlesex

Cleaning and sealing a Sandstone Kitchen Floor in Colne

Tue, 26 Mar 2019 12:14:35 +0000

A customer from Colne near Burnley was absolutely frustrated with their newly installed Sandstone floor in the kitchen of their farmhouse. Ever since it was installed it had proved impossible to keep it clean. The customer contacted Tile Doctor in the hope that we could remove the ingrained dirt and make the floor much easier to maintain going forward.

I went over to inspect the floor and recommended a course of action. There was a section of stone which had a stain on it due to a pet accident, so we chose area to conduct a test clean. The flagstone responded well to the cleaning process which impressed the customer who booked us in for the job. There were happy to go ahead with my quote and quite relieved that she had finally found a solution.

Cleaning a Sandstone Paved Kitchen Floor

Arriving on day one, first I taped up the plinths and skirtings to ensure they were not marked during the cleaning, especially as the kitchen was newly installed. Then, to deep clean the floor and remove the ineffectual coating applied by the installer I applied a strong dilution of Tile Doctor Remove and Go and let it soak in for about ten minutes. The solution was then worked into the stone using a coarse 100-grit milling pad. This coarse pad was then followed up with the application of a finer 200-grit pad. Together these pads resurface and clean the stone and remove the coarse surface that was trapping dirt so easily.

The pads are applied with water which lubricates the abrasive action and results in a fine slurry that is rinsed off after each pad. The slurry is then extracted with a wet vacuum, keeping the mess to a minimum. The flagstone floor was then given a quick acid wash with Tile Doctor Grout Clean-Up to clean the stone further and counter the alkaline cleaning product applied during the first stage of cleaning. After a further rinse with water and extraction with the wet vacuum the floor was left to dry off overnight.

Sealing a Sandstone Tiled Kitchen Floor

Returning the following day, the floor was first checked using a moisture meter to ensure it was dry. We then sealed with multiple coats of Tile Doctor Seal and Go which added a nice subtle sheen to the stone and as well as protecting the stone from staining ensuring it is a lot easier to clean going forward.

I recommended they should use the Tile Doctor Neutral Tile Cleaner, which is pH neutral so it will ensure that the sealant is not compromised during cleaning. This is a concentrated product so only a small amount is required, so a small bottle goes a long way.

The client was delighted with the floor and very relieved that it now looked exactly as it should.

Professional Restoration of Sandstone Paved Floor in South Lancashire

Terrazzo floor Restoration Project at Cardiff University

Mon, 25 Mar 2019 07:35:41 +0000

Last summer I was asked to carry out a survey at one of the Cardiff University buildings where they were looking at having a large Terrazzo floor restored. The University was on its summer recess so with no students around it was an ideal time for major works to be carried out.

At some point in the past the whole floor had been covered in a layer of self-levelling compound ranging from 2mm – 10mm thickness, so it could be covered with square carpet tiles which had then been secured with adhesive. You can still see the outlines of the tiles in the pictures below. It’s hard to appreciate from the photo that underneath there’s a beautiful Terrazzo floor waiting to be rediscovered.

The University had removed the carpet tiles but were unsure of how to remove the screed without damaging the Terrazzo underneath and so asked me to quote for restoring the whole floor. I carried out a test clean on the floor first to show the architect’s and university staff an example of what could be achieved.

The method I used for the test sample was to use a process called milling with a 50 grit Milling Pad, which I used to grind off the levelling compound until the stone became visible underneath. The test clean took me a good hour to complete but the results I achieved proved very satisfying both to myself and the clients and I was awarded with the contract.

Cleaning and Restoring a Terrazzo Tiled Floor

On commencement of the work I realised after 4 hours of milling that this method although effective was very time consuming and extremely messy! So, I tried using a long handheld sharp scraper which turned out to be a lot faster and cleaner in removing the cemented compound. In the end it took four days for two men and a great deal of hand ache to remove the screed for the floor.

After removing the compound, I started milling the floor with a Tile Doctor Milling Pads, first the 50 segment & then a 200-segment pad to cut deep in to the floor to remove the stains in the Terrazzo and scratches from using the scraper.

This was followed by burnishing the stone with a set of four Tile Doctor Burnishing Pads. This involves the application of four pads in sequence from a coarse 400 grit through to a very fine 3000 grit to refine the surface of the Terrazzo and improve the lustre of the floor with each grade of pad.

Sealing a Terrazzo Tiled Floor

The architect had specified a hardwearing finish as this was a very busy entrance way for students entering the buildings. So, after finishing the burnishing of the floor with a very fine 3000 grit pad I sealed the floor with three coats of Tile Doctor Colour Grow which seeps into the pores of the Terrazzo protecting it from within enhancing the colours of the chippings in the process whilst providing maximum protection. Finally, we polished the floor after sealing with another application of the 3000 pad and a polishing cloth to shine the floor further.

It was a large floor, so I managed the project in sections, and this enabled me to start on the cleaning of a new section whilst the floor was drying in the previous section. As you can see from the pictures the floor was transformed and looked great. Needless to say the University were very happy with the result.

Professional Restoration of a Terrazzo Tiled Floor in South Wales

Salt Damaged Quarry Tiles Replaced and Restored in Droitwich-Spa Kitchen

Sat, 23 Mar 2019 01:48:53 +0000

I was contacted to inspect a quarry tiled floor in the kitchen of a property in Droitwich Spa which was in need of repair and also in need of a clean and seal. Having spoken to the customer previously, I was aware there were several damaged tiles that would need replacing so before visiting the property to survey the floor I sourced potential replacements from several manufacturers so I could find one that would be a good match to the originals.

Once that was done, I went over with the samples to inspect the floor and whilst I was there marked all the damaged tiles that would need lifting and replacing. The house was quite old and many of the tiles had been badly affected by salt damage at some point in the past. Given the age of the property it could have been from efflorescence or it is possible it was flood damage as the property was about 700m from the River Salwarpe which has a history of overflowing. In fact, Droitwich Spa is known for its salt deposits and became a Spa town when the salt industry started to dwindle towards the end of the 19th century.

I worked out a quote to repair the floor, then clean and seal it which was accepted, and the work scheduled.

Cleaning and Repairing a Quarry Tiled Kitchen Floor

The first job was to remove the damaged tiles from the floor using various tools to prise the tiles away from the substrate. I then used a self-leveller to level the screed. All the new tiles would need cutting so I used a Bridge Saw with a diamond blade and proceeded to cut all the tiles to shape. The replacement tiles were then fixed in place using flexible adhesive and left to dry and then grouted.

The following day I moved onto cleaning the tiles. Tile Doctor Remove and Go was used to tackle any previous sealers. leaving the product to dwell for the required time and then working it into the floor with a rotary scrubbing machine. I then used Tile Doctor Acid Gel to remove old grout smears and combat any efflorescence the floor was encountering, before vacuuming the remaining slurry with a wet vacuum. Once I was happy the floor was as clean as it could be, I left the tiles to dry overnight so they could be sealed the following day.

Sealing a Quarry Tiled Kitchen Floor

I returned the next day and began by using a moisture meter to ensure the floor was dry. All was well so I proceeded to seal the floor using Tile Doctor Seal and Go Extra, a semi-gloss breathable sealer that will allow moisture to rise through the tile unimpeded which was important considering its history. The floor required five coats of sealer to completely seal the floor and the customer was very pleased with the result as indicated in the feedback below:

“We are very happy with the work that Mark carried out for us. Mark was very professional and always responded quickly to any enquiries that we had. We have recommended Mark to our friends and family. Thank you. Lydia B, Droitwich Spa”

Professional Restoration of a Quarry Tiled Kitchen in Worcestershire

Removing Paint Spots from Black and Red Quarry Tiles in Knaresborough

Thu, 21 Mar 2019 12:17:49 +0000

This is an original Chequered Black and Red Quarry Tiled floor at a house in the historic town of Knaresborough. The town expanded rapidly during Victorian times and this floor dates to when the house was built over 100 years ago. The properties in the road are all a similar style and age so it’s likely that there are others with original Quarry tiled floors too.

Before contacting us, the customer had already spent a week trying to clean the floor and was not happy with the result. He emailed over some pictures to highlight the problems which mainly related to paint splashing from decorating. I reviewed the pictures and subsequently made a site visit to survey the floor. It was clear that he had managed to make the floor cleaner, but more work was required. Confident l could improve upon his efforts we set a date for my return.

Removing Paint Spots from a Quarry Tiled Floor

I spent the first morning carefully scraping off spots of plaster and candle wax that l knew my machine wouldn’t remove. Once that was done, I gave it a good scrub using a black pad fitted to a rotary buffer and using Tile Doctor Pro-Clean diluted with three parts water. The resulting slurry was then rinsed off the floor with water and extracted using a wet vacuum.

This was an old floor with no damp proof membrane, and I was concerned white efflorescence salts would appear as the floor dried out. To counter this I gave the floor an acid rinse with Tile Doctor Acid Gel to help neutralise and inhibit any alkaline salts. After scrubbing it into the floor with a deck brush I rinsed the acid off the floor and again extracted the waste using the wet vacuum. I took some damp meter readings at that point and found that surprisingly the floor was only showing a 20% moisture reading. I left the floor to dry out fully overnight and would check the damp readings again the next day before sealing.

Sealing a Quarry Tiled Floor

I had the option of sealing it the next day or the day after, so I decided to leave my damp meter with the customer, so he could take the readings himself and let me know when the floor was dry. He took some more readings four hours later which were lower and after discussing it with me on the phone later that evening I agreed to return the following day. I took some more readings the next morning and most of the floor was reading less than 10% which was an improvement but not as good as I had hoped for. I decided to spend some time speed drying the tiles with a heat gun to be sure.

Once I was happy, I applied two coats of Tile Doctor Colour Grow to enhance the colour and protect the tiles from staining. This gave the floors a lovely sheen and the deep colour looked great. Colour Grow is an impregnating sealer that works by occupying the pores in the tile thereby preventing dirt from becoming ingrained there. This sealer is also fully breathable which means it will allow moisture to rise through the floor which is important on these old floors with no DPM.

The full renovation process dealt with all the issues my customer has raised and the new sealer gave the floor a very consistent appearance. I’m happy to confirm that my customer was pleased with results and is now content that his floor is in the best condition it could be considering its age.

Professional Restoration of a Quarry Tiled Floor in North West Yorkshire

Dull Slate Tiled Floor Stripped and Re-Sealed in Moseley

Wed, 20 Mar 2019 12:25:26 +0000

A client contacted me regarding their slate tiled floor which had only been down a few years and was now looking dull and uninviting. The slate tiles were laid in a herringbone pattern and Interestingly they had only been cleaned and sealed about a year ago by another company, but it has soon started to look dull again. Naturally my client was disappointed with the result, especially considering how new the floor was.

The property was in the Birmingham suburb of Moseley and as per usual I paid them a visit to survey the floor and conduct a test clean. From what I could see the sealer the previous company had used was already failing and wearing off, this left the stone vulnerable allowing dirt to become ingrained in the stone. We discussed the overall procedure and I completed a test clean on part of the floor which went well so the customer was happy to proceed. Whilst I was there, we also discussed the effects of different sealers I would recommend for the tiles so they could select one that would give them the look they wanted.

Cleaning a Slate Tiled Kitchen Floor

On the first day I applied a strong solution of Tile Doctor Pro-Clean combined with Tile Doctor Remove and Go, this was left to dwell on the slate while I cleaned up the grout with a stiff grout brush. I used this combination of products to ensure I stripped any coatings that may have been applied to the floor by the previous company and the original installer. With the grout scrubbed I turned my attention to the Slate tiles by scrubbing them with a black pad fitted to a weighted rotary buffer machine. The floor was then rinsed thoroughly, and the now soiled cleaning solution extracted with a wet vacuum.

The kitchen area was quite large, so I did the clearing in three section inspecting each section afterwards before moving onto the next. There were some areas where the existing sealer was proving stubborn to remove which were re-treated until clean. I discussed this with the customer who explained that the previous company had left a tin of sealer and advised them that they should clean the floor and then apply more sealer. This meant every time they did, they were adding another coat of seal and if the cleaning was not effective it would result in trapping dirt under the sealer! After spending most of the day cleaning, it was agreed to let the floor dry out and see how it looked next day.

When I returned on the second day, I could see there were still traces of sealer on some areas of stone and grout, so I decided to clean the floor again with more Pro-Clean but this time working in in with an abrasive 400-grit burnishing pad. This did the trick on the slate, but the grout needed a handheld diamond block to remove the seal. The whole floor was then rinsed and allowed to dry.

Sealing a Slate Tiled Kitchen Floor

Although previously we had discussed the different options for sealing the client wasn’t sure which one to choose. To help them decide I dried some of the tiles with a heat gun and applied different sealers to they could see the different between the matt and sheen finishes. The client decided on Tile Doctor Seal & Go Extra which helps bring the colour out in the tiles, it’s also breathable and has a nice sheen to it but slightly less so than Tile Doctor Seal & Go. I applied four coats as soon as the floor had dried.

I left the client with a bottle of Tile Doctor Neutral Tile Cleaner to help maintain the tiles appearance. The client was very happy with the results, thanked me for my hard work and commented that the floor looked better than the day it went down.

Professional Restoration of a Slate Tiled Floor in Birmingham

Cream Porcelain Tile and Grout Deep Cleaned in a Twickenham Kitchen

Tue, 19 Mar 2019 13:21:18 +0000

The owner of this Porcelain tiled Kitchen floor in Twickenham was struggling to keep it clean and it was now in need of a deep clean. Twickenham famous for being the home of Rugby Union is only 9 miles away from my base in Shepperton, so it wasn’t long before I was able to pop over and survey the floor.

The tiles were a little grubby, but it was the grout that was most affected; its hard to believe but the now black grout was originally cream in colour and chosen to match to tile. Having visited the client, we discussed what needed to be done to get the floor looking back up to scratch and looking clean again. We agreed a price for the work to be carried out the following week.

Although this wasn’t the case its worth knowing that some types of Porcelain tile on the market today are Micro-Porous and contain small holes in the tile. These tiles need to be sealed to prevent dirt becoming ingrained as this can be very difficult to remove with a mop. Incidentally on the topic of mops I have noticed clients tend to rinse their mop in the same bucket containing the detergent. This results in the detergent being contaminated with dirt and being put back on the floor. If you are going to use this method to clean your floor it is best to have two buckets, one containing your detergent and the second where you rinse your mop.

Deep Cleaning a Porcelain Tile and Grout

To get the tiles clean I used a heavy-duty rotary buffer fitted with a black scrubbing pad and ran that over the floor along with a medium dilution of Tile Doctor Pro-Clean. Tile Doctor Pro-Clean is a versatile tile and grout cleaning product designed for this purpose, so it wasn’t long before the solution went dark as the dirt was released from the tile. The now soiled cleaning solution was then extracted from the tiles using a wet vacuum.

To get the grout lines really clean they had to be hand scrubbed using more Tile Doctor Pro-Clean and a hand-held scrubbing brush. The rotary pads struggle to get into the recesses of the grout lines, so this really is the best method and I find you get a better finish with this extra effort.

After sufficient scrubbing, we were satisfied that all of the soil was broken up, we then machine flushed and vacuumed the cleaning product and dirt away from the floor. As these tiles are factory sealed there is no need to apply a sealant.

One hour later, the floor was ready to be used again.

Professional Cleaning of Porcelain Tile and Grout in South Middlesex

Polishing a Travertine Floor for a Bournemouth Building Society

Mon, 18 Mar 2019 10:58:28 +0000

This is a great example of a commercial floor we were asked to maintain recently for the Bournemouth branch of the Nationwide Building Society. Bournemouth is a busy seaside town with a lovely beach and some notable Victorian architecture. As you can imagine being a building society the site is in constant use during the day with customers and staff coming and going. The work would therefore have to be done overnight in stages working in different areas every evening until complete.

The floor was Travertine which is a very durable stone and ideal in heavy traffic areas such as this, but it needs to be protected with a sealer to prevent dirt becoming ingrained in the pores of the stone. Being such a busy commercial floor, the sealer gets a lot of wear so the floor needed polishing and then resealing to keep it looking good.

Cleaning and Polishing a Travertine Tiled Floor

To get the floor clean and hone the stone to a polished appearance we use a set of Diamond impregnated burnishing pads which are run over the floor with a floor buffer. Tile Doctor do a set a of four which include 400, 800, 1500 and 3000 grit pads and are ideally suited for the purpose.

The pads are applied with water for lubrication and in sequence starting with the coarse 400-grit, medium 800-grit and then fine 1500-grit pad. If you are familiar with grades of sandpaper used on wood, then you will appreciate that this is a similar kind of process. The floor is rinsed with more water in between each pad to remove the slurry that is generated and then extracted from the floor using a powerful wet vacuum. The last pad to be applied is the very fine 3000-grit which is applied with only a little water sprayed onto the tile and this really brings up a deep shine on the Travertine.

Sealing a Travertine Tiled Floor

After the floor was dry, we applied two coats of Tile Doctor Colour Grow impregnating sealer that works from within by occupying the pores in the stone for maximum protection. Tile Doctor Colour Grow is also a colour intensifying sealer which provides durable surface protection, as well as enhancing the colour of the floor bringing out the natural tan and cream colours. Colour Grow is also a breathable sealer that allows moisture to rise through the floor however being a new building this would unlikely to be a factor.

As you can see from the pictures the results were amazing and the client was very pleased! They commented how smoothly the process had gone and how accommodating we had been coming in overnight. Hopefully there are many more branches that may require our services!

Professional Polish and Seal of a Commercial Travertine Floor in Dorset

Restoring Victorian Hallway Tiles in Doncaster

Fri, 15 Mar 2019 07:28:55 +0000

This beautiful Victorian tiled hallway was in desperate need of some TLC. The house had recently changed hands and the new owners of the house were having the entire property renovated. The last part of the renovation plan was to have the Victorian hallway tiles restoring back to their former glory. Floors are always best left until last, especially hallways as last as workmen don’t usually take a lot of care in my experience.

The house was built in the early 1900’s and was situated close to Doncaster town centre a couple of streets away in fact from the famous Doncaster Racecourse which dates to the late 1500’s.

Cleaning/Repairing a Victorian Tiled Hallway Floor

There were a few areas of damage to the floor that would need dealing with first. This is not surprising given the age of the floor which must have seen a lot of comings and goings over the years. Our first task therefore was to repair the damage using replica tiles sourced to be as close a match to the originals as possible. We usually find any slight differences disappear once the floor has been deep cleaned and sealed. Once removing the damaged tile and cleaning the base we use a fast setting adhesive to fix the replacement tiles in place so we can get on with the cleaning as soon as possible.

Once the replacement tiles had set, we unloaded our slow speed rotary floor machine and large wet vacuum which would be used during the cleaning. To start the cleaning the floor was sprayed with Tile Doctor Remove & Go and this was left to dwell on the tiles for twenty minutes. This gives time for the product to break down old floor coatings and grime, this was followed by scrubbing the tiles with a 200-grit diamond pad fitted to the floor machine and assisted with the addition of more water to help lubricate the process. This process generates a lot of slurry as the dirt and old sealers etc are released from the tiles and this is extracted from the surface of the floor using the wet vacuum.

The next step was to give the floor an acid wash using Tile Doctor Acid Gel which is applied to the tiles and left to dwell for fifteen minutes and scrubbed in again with the floor buffer and 200-grit diamond pad. Once done the floor was rinsed with water and then dried using the wet vacuum to extract as much moisture as possible. This last process is designed to counter any alkaline salts that may be present in the floor which may cause efflorescence to appear later. It also removes old mineral deposits and generally get the tiles looking much brighter. Once complete the floor was left to dry off naturally overnight.

Sealing a Victorian Tiled Hallway Floor

I came back the next day to seal the tiles first checking the floor was dry using a moisture meter. Satisfied that the floor was ready for sealing I started to seal the tiles using multiple coats of Tile Doctor Seal and Go Extra which is a fully breathable sealer which is important for old floors like this. Seal and Go Extra also leaves a lovely satin finish which works well on Victorian tiles and brings the floor alive.

This was the last step in this properties renovation, and I think you will agree that the floor responded really well to the restoration process and the colours in the tiles are now very vibrant.

Professional Restoration of a Victorian Tiled Hallway in South Yorkshire

Renovating Dirty Travertine Kitchen Tiles in Coningsby

Thu, 14 Mar 2019 14:25:02 +0000

A customer from the village of Coningsby was having trouble keeping their Travertine tiled Kitchen floor clean. Another company had sealed the flooring previously, but it clearly hadn’t lasted and dirt had now become ingrained in the pores of the stone. As a result, mopping the floor wasn’t effective at removing the dirt from either the Travertine or the grout lines.

This was a busy work kitchen that needed to have a floor that is easy to maintain; now frustrated with the way the floor looked they considered having it taken up and replaced but decided to contact Tile Doctor first looking for a remedy.

We visited the property to survey the floor and discuss the issues they were facing with the floor. It clearly needed to be deep cleaned and then resealed properly with a more effective product. I explained our process and discussed the result they were looking for. They were happy for me to go ahead and requested a Matt finish rather than a shine or gloss look as it was a high use kitchen.

Cleaning and Burnishing a Travertine Tiled Floor

I returned on the agreed date and spent the first day removing the old sealer that was no longer working and deep cleaning the flooring. To achieve this, I used a series for burnishing pads of different grits. After each pad the floor was rinsed using our Rotovac system which rinses the floor and extracts the dirty water off the floor at high speed. Although an expensive investment the machine makes light work of cleaning hard floors and saves a lot of time.

After cleaning the floor, a turbo dryer was installed to speed up the drying process so the floor can be inspected, and any stubborn areas redone. The tiles looked nice and clean, but I could see some areas of grouting needed more work so these were hand scrubbed with Tile Doctor Pro-Clean followed by another rinse to remove the soil.

At this stage I also noticed a few holes in the travertine that were filled for the customer with a matching colour. This is a common problem for Travertine and unfortunately, they easily attract dirt, so filling makes the floor much easier to clean going forward.

Sealing a Travertine Tiled Floor

We returned the following morning and tested the flooring with a damp meter to make sure it was fully dry. All was well and it was ready to seal with our quality impregnator Tile Doctor Colour Grow which protects the floor from within whilst enhancing the natural colours in the stone in the process. The Travertine proved more absorbent than usual for this type of stone and took three coats before a water test indicated the floor was fully sealed.

You can see from the photo above that the water beaded up on the surface and can be simply wiped away even after a few minutes. This shows maximum protection has been applied. Given my experience with this floor I suspect the previous company had not applied enough sealer and this would explain why it failed, had they conducted a water test then this should have been obvious.

We then gave a final polish with our buffer and a white soft pad to really strengthen the seal and give the best finish. I should mention that Colour Grow leaves a matt finish which matches the customer’s request.

For aftercare cleaning going forward I left the customer a complimentary bottle of Tile Doctor Neutral Tile Cleaner that looks after the seal better than any high alkaline or acidic cleaners like bleach or washing up liquid which will prematurely erode the seal.

The customer was delighted with the results, commenting on how much brighter the whole room looked.

Professional Tile Cleaning, Burnishing and Sealing for a Travertine Tiled Kitchen Floor in Sleaford

Victorian Style Quarry Tiled Porch Sutton Courtenay

Wed, 13 Mar 2019 00:01:59 +0000

The photograph below is of a Large Quarry Tiled porch laid out with a classic Victorian pattern inlay at a house I worked on recently in Sutton Courtenay, Oxfordshire. Sutton Courtenay is a pretty village of on the River Thames to the south of Abingdon and to the northwest of Didcot. Historically it was previously part of Berkshire, but it has been administered as part of Oxfordshire since 1974 when the boundaries changed.

The client was unhappy with the floor, it looked very tired, it had lost all its’ sheen and was covered in large areas of dirty white marks. I discussed with the client what Tile Doctor could do to improve the floor and showed them an example of the cleaning process I would use on part of the floor. They were very happy with the test patch and could see that we could vastly improve the look of the floor. We agreed a price for the work and scheduled in some time in the diary to complete the work for them.

Cleaning a Victorian Quarry Tiled Hallway Floor

First, I cleaned the floor with a weak dilution of Tile Doctor Pro-Clean which is a highly concentrated, multi-purpose alkaline Tile cleaner, stripper and degreaser. It is a very effective cleaner that removes grease from areas that have been neglected or subjected to heavy use. I scrubbed the product into the floor with a rotary floor scrubber fitted with a soft brush, I then rinsed with cold water and vacuumed up the slurry produced with the wet vacuum.

I then gave the tiles an acid wash using Tile Doctor Acid Gel scrubbed in this time with a black pad, then rinsed with a small amount of water and vacuumed again. This process is designed to counter any alkaline salts known as efflorescence, that may be present in the tiles which is quite a common problem on old floors like this where no damp proof membrane exists under the floor. This action deal with the appearance of white salt staining as moisture rises through the tiles from the subfloor.

I then left the floor to dry which only took a few hours due to the location of the tiles and the usually warm and windy for the time of year.

Sealing a Victorian Tiled Hallway Floor

Returning in the afternoon, I checked the floor was dry with my moisture meter and I was satisfied the floor was ready to be sealed. I chose to seal the floor with Tile Doctor Colour Grow which is an impregnating colour enhancing sealer which will protect the floor from staining from within by occupying the pores in the tile. Critically this sealer is also fully breathable thereby allowing moisture to pass through the tiles and not become trapped under the floor where it could spread to the walls leading to rising damp. I applied two coats initially and then after an hour, I applied a third coat. The floor was then buffed with a white pad to remove any excess and buff up the appearance of the tiles.

The floor looked superb and the client was very happy with the finish, the vibrancy of the colours in the tiles which were enhanced by the sealer was now very intense and the floor looked as it should.

Professional Restoration of a Victorian Quarry Tiled Hallway in Oxfordshire

Large Victorian Manor House Hall Floor Restored in Ulverston

Mon, 11 Mar 2019 12:05:23 +0000

Earlier this year we had the privilege to be involved in the restoration of a large Victorian tiled hall at Stone Cross Manor in Ulverston which is being sympathetically redeveloped into nineteen apartments by Persimmon Homes at a reported cost of £4 million. The magnificent Grade II-listed stately home was built in 1874 for Myles Kennedy who was a Limestone Quarry owner and chairman of an Ironworks.

The property continued to be occupied by the Kennedy family until 1943 when it was requisitioned by the military who then sold it to Lancashire County Council in 1946. The council used it as a boarding school for some decades and allegedly had the central oak staircase removed so the hall could be used to play indoor football. Since that time, it has had different owners and states of disrepair until finally being acquired by Persimmon who contacted us to quote for restoring the floor to its former glory. This would be no easy task and would require plenty of help. However, we are a resourceful bunch and being part of a large network of Tile Doctors means we were able to draft in other Tile Doctors to assist.

Before we took the job on, I went over to survey the floor and was immediately taken aback by the sheer size and scale of the project. The impressive Victorian hall has now had its large wooden staircase rebuilt and this sits in the centre of a series of architectural stone columns.

The floor was in a sorry state though and it certainly had a story to tell. At some point in its long history sections of the beautiful Victorian tiles had been cut out for the installation of central heating and then back filled with cement. There were also other areas that had been given the same treatment for some inexplicable reason. I suspect that the floor must have been covered in carpet during its later life to hide the mess.

The biggest problem was the realisation that with so many tiles missing the only way we could get exact duplicates would be to have them made by a company such as Craven and Dunhill. They are specialist tile manufacturer who date back to 1872 and can reproduce old tiles using the same tones and colours to match the originals. This was a high spec job, so this was the right approach however the price for the moulds and the time needed to manufacture threatened to push the cost of renovating the floor off the scale.

We discussed this with the developer and manged to come to a compromise by reusing tiles from another room in the property. Many of the tiles in that room had been damaged and were beyond restoration however there were enough tiles in good condition to fulfil our requirements in the main hall. They would have to be carefully lifted and cleaned but the tiles matched the colour and tone, size and texture to the main hallway perfectly. When you look at the before and after pictures on this page you will really struggle to see any difference and this is rare on old floor like this, the only exception being the black tiles underneath the radiators where a matching tone wasn’t available.

Rebuilding a Large Victorian Tiled Floor

The first week was spent lifting and replacing broken tiles, it was a large floor area of about 120m2 which was set to be the main showpiece of the building, so it had to be right. As part of the floor prep it was also necessary to level parts of the floor with the application of a a self-levelling compound. We brought in Cardiff Tile Doctor Julian Iaconno to run this part of the job, he is an absolute master tiler and one of the best Victorian Tile installers in the country. At one point there was three of us working on the floor in order to keep to schedule.

Deep Cleaning a Large Victorian Tiled Floor

The second week was spent cleaning the floor various Diamond burnishing pads, moving though increasingly finer girts until we achieved the desired finish. We also used a lot of Tile Doctor Grout Clean-up and Pro-clean to remove the old grout and dirt from the recycled tiles. As is always the case on a building site you get a lot of tradesmen who like to have a look at what we have done and walk all over our nice clean tiles, thus leaving dusty footprints everywhere. I must give credit to the Site Foreman for keeping these guys out although best intentioned they weren’t helping with the cleaning process, so all doors were locked off and access was limited to the site foreman and Tile Doctor only.

Sealing a Large Victorian Tiled Floor

We applied a Matt finish sealer called Colour Grow, which copes very well with potential damp issues that can cause problems with old floors with no damp proof course, it’s also excellent at bringing out the colour of Tiles whether Clay or Stone. Four coats of Colour Grow were applied to the Victorian tiles and being such a large floor area, it took a few days to fully seal the floor.

We cannot praise Persimmon enough for the dedication they have shown in the restoration of this historic property which has had a chequered past and will now have a long future.

Professional Restoration of a Victorian Tiled Hallway in Lancashire

Victorian Tiled Hallway Deep Cleaned and Sealed in Newport

Mon, 11 Mar 2019 01:27:23 +0000

I was contacted by a professional couple who were despairing over the state of their Victorian tiled hallway floor which was dull and uninviting. The property was in Newport which is on the south east side of Wales around twelve miles east of the bustling city of Cardiff.

I went over to visit the property which was a beautiful Victorian period terrace house nestled amongst other properties of a similar age properties. The couple wanted their Victorian hallway floor to be brought back to life, so I demonstrated the cleaning process I intended to use on a small part of the floor. Immediately it had the desired effect and the floor looked much cleaner. I could see that there were no structural issues with the floor and the test clean proved it was just ingrained dirt that was the problem. The clients were happy with the result of the demonstration and subsequent quote, so we arranged a suitable date to come back and complete the work.

Cleaning/Repairing a Victorian Tiled Hallway Floor

When I arrived, I started by protecting the skirting boards with tape and then set about giving the Victorian tiles a deep clean. I applied a combination of Tile Doctor Pro-Clean and Remove and Go leaving it to dwell for a short time to allow the products to soak into the pores of the tiles and start breaking down the ingrained dirt. After about ten minutes I scrubbed the floor with black scrubbing pad attached to a rotary floor buffer which released the years of grime and dirt. The floor was then rinsed with water and the soil removed using a wet vacuum. I repeated the process to ensure the floor was as clean as possible.

A further inspection of the Victorian tiles revealed a few stubborn marks which were dealt with using handheld diamond burnishing blocks. These are also handy for getting into the corners of the floor which were difficult to reach with the rotary machine. The floor was then left overnight to dry out.

Sealing a Victorian Tiled Hallway Floor

The following day I returned, and I checked the floor was dry using a moisture meter to ensure it was dry. Once I was happy, I started to seal the floor with Tile Doctor Seal & Go which is a water-based sealer that works well on Victorian tiles. Several coats were applied building up layers to produce a stunning satin finish.

Once I had finished the floor was looking so much cleaner and brighter and the addition of the sealer will protect the floor from dirt and keep it looking good for some time to come. My clients were over the moon with the floor!

For aftercare I recommend Tile Doctor Neutral Tile Cleaner, which unlike the stronger products you find in supermarkets is ideal for cleaning sealed floors and will ensure the sealer stays in good condition.

Professional Renovation of a Victorian Tiled Hallway in Monmouthshire

Dull Travertine Tiled Floor Deep Cleaned in Cobham

Sat, 09 Mar 2019 04:08:29 +0000

This client from Cobham had her kitchen and diner tiled with Travertine six years ago. With two children and three dogs living there, the sealer has gradually worn away leaving the stone exposed to dirt. The leafy village of Cobham lies in the borough of Elmbridge which is noted as being a one of the most desirable places to live in the UK. As a result, it attracts a lot of investment in property including expensive tiled floors.

I went over to survey the floor and discussed with the client how we could improve the floors appearance. The solution I proposed was to deep clean the tiles to extract all the dirt and remove what was left of the old sealer and then to re-seal the floor in order to protect it going forward. This process typically takes two days to complete; day one is spent cleaning the stone and grout, including the removal of the existing sealer and day two is spent sealing and polishing. The client was satisfied with the quotation and we arranged a time to come back and carry out the work.

Cleaning a Travertine Tiled Kitchen Floor

Firstly, I asked the client to clear the floor and to help me put the dining table in the garden out of the way. Then using Tile Doctor Pro-Clean and a wire brush I cleaned the grout in the kitchen, diner and utility room. It was a large installation of Travertine, so this task took some time to complete. The floor was rinsed, and all the dirt produced was removed with a wet vacuum cleaner.

The next job was to remove what remained of the previous sealer and top layer of dirt. This was done with a rotating buffing machine with a set of diamond encrusted burnishing pads. The first one applied is a coarse 400-grit pad followed by 800 and 1500-grit, working through the pads in sequence. You might be familiar with the grit system from sandpaper, rough down to smooth. The process is lubricated with water and the slurry generated is rinsed off with water and extracted using a wet vacuum.
I left the floor to dry off overnight, they can walk on it during this time, but they needed to be careful of any spillages. The dogs were also welcomed back in from the front room.

Sealing a Travertine Tiled Kitchen Floor

The second day started with and inspection of the Travertine tile and grout looking for any areas that need further attention. I was satisfied that the floor was looking its’ best and once the preparation was complete, I applied the first coat of sealer.

On this occasion I went with Tile Doctor Ultra Seal which is doesn’t change the look of the stone giving a completely natural look. This product soaks into the pores of the stone protecting if from within and should last between three and five years depending on the amount of wear it received and how the floor is cleaned and maintained.

Two coats of sealer were applied and after each coat dried, I polished the floor using a very fine 3000-grit diamond pad. The pad is run across the Travertine dry with only a little water sprayed onto the tile using a process we call a ‘Spray Burnish’. I asked the client to keep off the travertine until it’s cured, usually for a couple of hours which is always a good excuse to go out for the evening!

The client was very happy the floor and they remarked it looked as good as when it was first laid. For aftercare I recommended using Tile Doctor Stone Soap which is ideal for the regular cleaning of sealed natural stone floors, many supermarket products are simply too harsh and will reduce the life of the sealer.

Professional Restoration of a Travertine Tiled Kitchen in West Surrey

Honed Limestone Floor Renovated in Ecton

Fri, 08 Mar 2019 13:45:36 +0000

I was contacted by the owner of a property in the picturesque village of Ecton who was concerned that her Limestone floor spanning the kitchen and open plan breakfast area was starting to lose its natural appeal and was finding it harder to clean and maintain.

I went over to take a closer look at the floor and carry out a survey. In order determine the best cleaning method I conducted a test on a small area of the floor. This gives the clients confidence in my abilities and a good idea of what result we they can expect. The Limestone was honed smooth but was not polished and the customers were keen not to add too much of an unnatural shine to the floor. The grout lines in some of the more heavily used areas, such as by the sink, were also discoloured and would require a decent scrub with an appropriate cleaning product.

I spoke to the clients about options for the finish to be applied after cleaning and they decided that they wanted to keep the tiles as light as possible with a slight shine. With the clients impressed with the test area I prepared I went away and produced a detailed quote which was e mailed to them along with our general T&Cs and the work was booked in to be completed shortly after.

Cleaning a Limestone Tiled Floor

The floor covered quite a large area, some 38m2, and had some larger items of furniture that needed to be moved before starting. The first task was to scrub the grout lines with a specialist grout brush, designed to work the product into the grout. Limestone is an acid-sensitive stone, so a strong alkaline cleaner was required. I used Tile Doctor Pro-Clean mixed with warm water at a ratio of 3:1 which was left to dwell for around twenty minutes.

The area was then rinsed with water and the soil extracted before applying a series of diamond impregnated burnishing pads attached to a rotary scrubbing machine, ranging from a coarse 400 grit (200 in some of the more stubborn areas), a medium 800-grit and finishing with a fine 1500 grit to clean the stone. The whole area was then rinsed again and extracted using a wet pick up vacuum. The floor was then left to dry overnight.

Sealing a Limestone Tiled Floor

The following day a very fine 3000 grit diamond pad was used to ‘spray burnish’ the floor which uses very little water and ensures that any remaining residues are lifted as well as finishing the floor in the highest level of mechanical polishing possible prior to sealing.

If the clients desired a higher level of shine a powdered high shine sealer would have been worked into the tiles to achieve a highly reflective surface, however the mechanical polish was the highest level of shine wanted.

My client requested a completely natural finish so to seal the stone after cleaning I applied an impregnating sealer called Tile Doctor Ultra Seal. Impregnating sealers soak into the pores of the tile protecting them from within and Ultra-Seal doesn’t alter the appearance of the floor and so maintained the natural appearance of the stone keeping it as light as possible.

Aftercare instructions along with a bottle of suitable pH Neutral Tile Cleaner were supplied.
The customer was thrilled with the result and was surprised at the transformation of the floor, they even left the following feedback on the Tile Doctor website.

“Thank you so much Phil for a professional service resulting in my floor looking just as I wanted it too. You were attentive to all detail. I would strongly recommend Phil as a trustworthy, honest person to anyone who is considering work done. See you again in the Summer Phil to clean my patio. Natalie W, Northampton”

Cleaning and Sealing a Limestone Tiled Floor in Northamptonshire

Reclaimed Yorkshire Flagstone Floor Renovation in Harrogate

Tue, 05 Mar 2019 01:14:00 +0000

This is a reclaimedYorkshire flagstone floor that was re-laid at a house in Harrogate some years prior with under floor heating. The Yorkshire stone was really nice and contained some varied natural colours including green from what must have been a copper deposit in the stone. This is the beauty of this type of stone, there is a huge variation in tone and colour. The client got in touch with Tile Doctor as the stone looking flat and featureless and had become difficult to keep clean.

It was clear to me that the original sealer had all but worn off leaving the floor vulnerable to dirt, there were also some paint splashes from decorating that needed removing and some old tar spots that must have been there some time. The lovely property was in a quiet road near the centre of Harrogate which is a popular tourist spot close to the picturesque Yorkshire Dales.

Cleaning a Yorkshire Flagstone Tiled Kitchen Floor

I gave the floor a thorough clean using a strong dilution of Tile Doctor Pro-Clean which was left to soak in for ten minutes before being scrubbed in with a black scrubbing pad fitted to a rotary machine. This process also softened the paint splashes and tar spots which I was able to carefully scrape off. The soiled cleaning solution was rinsed off the floor using water and then extracted with a wet vacuum.

Once the floor was clear it was then inspected, and stubborn areas re-treated using the same process until I was happy the floor was as clean as it could be and that any trace of old sealer had been removed. It’s important to ensure the floor is clear of old sealers before resealing as otherwise you end up with different layers of sealer on the floor. Also, if you don’t know what was applied previously you cannot guarantee that the new sealer will work with it, so it is best to start with a totally clean base.

Before leaving for the night I gave the floor a thorough rinse with water to remove any trace of cleaning product and then extracted as much moisture as possible with the wet vacuum. Additionally, I asked the owner of the property to leave the underfloor heating on overnight to aid the drying process. We cannot seal the floor if it is not completely dry.

Sealing a Yorkshire Flagstone Tiled Kitchen Floor

The customer wanted a matt finish so when I came back the next day to seal the floor, I used two coats of Tile Doctor Ultra Seal. This is a natural look sealer that protects the stone from within but without altering its appearance, this works well if you’re looking to keep the floor appearance as light as possible. The deep cleaning and fresh sealer transformed the stone giving it a subtle contrast that brought out the unique colours in the stone including the green of the copper.

The client was very satisfied with the overall finish of the floor, the natural beauty of the Yorkshire Flagstone had been restored and now they would be able to maintain the floor keeping it looking lovely for longer. I suggested they use the Tile Doctor Neutral Cleaner for ongoing maintenance. This is a nice natural product specifically formulated for this type of floor.

Professional Reclaimed Yorkshire Flagstone Floor Restoration in North Yorkshire

Quarry Tiled Dining Room Floor Renovation in Hartlebury

Fri, 01 Mar 2019 05:11:16 +0000

I was contacted by the new owner of a property in Hartlebury who needed help renovating a Quarry tiled floor in their dining room. The house was full of original period features however the Quarry tiles had experienced a lot of wear over the years and were now in need of a deep clean and seal. Hartlebury by the way is a lovely village close to the larger town of Kidderminster and famous for Hartlebury Castle which was built in the mid-13th century.

There were a few tiles which had experienced salt damage in the past and I explained that as a Tile Doctor I could change these tiles for her to give the best finish. The customer however, decided she would like to keep the original floor without changing the tiles and just concentrate on the clean and seal. I conducted a test clean on part of the floor to demonstrate the difference we could achieve and also work out the best products for the floor. The test went well and happy with the results my quote was accepted, and the work scheduled.

I have mentioned this before but it’s worth pointing out again that damp proof membranes did not become common until the 1970’s. Properties built before then were subject to damp rising through the sub floor drawn up by evaporation at the floor surface. Alkaline salt deposits would also be brought up with the moisture and leave a white deposit on the surface of the tile. This process is commonly known as efflorescence and can cause damage to tiles which are coated with a non-breathable coating. In extreme circumstances where the whole floor is trapping moisture under the surface then it can spread outwards into the walls leading to rising damp.

Deep Cleaning a Quarry Tiled Dining Room Floor

My first step was to concentrate on the edges of the floor using a wire brush and Tile Doctor Remove and Go on the difficult areas and paint marks. I then sprayed the rest of the floor with some more Tile Doctor Remove and Go and left it to dwell for ten minutes. Once the dirt had started to lift, I used my rotary scrubber with a black pad and worked the solution in. The soiled product was then rinsed off the floor with water and vacuumed away using a wet vacuum.

The next step was to remove the white efflorescence from the surface of the Quarry tiles and neutralise any alkaline salts within the tile. The best way to do this is to give the floor an acid wash. I use Tile Doctor Acid Gel for this purpose and being a Gel it’s very easy to control. Again, the product is worked into the floor using a rotary machine and black pad. The floor was then rinsed thoroughly and then vacuumed to remove all the soil and as much moisture as possible. After I had finished the floor looked much brighter.
Once I was happy the floor was clean and any trace of efflorescence removed, I finished for the day and left the floor to dry out fully overnight. I arranged to return the following day to seal the tiles.

Sealing a Quarry Tiled Dining Room Floor

The customer had requested a gloss finish however the inherent damp issues meant I would need to apply a fully breathable sealer that would allow moisture to rise thorough the Quarry tiles unimpeded. The solution was to apply Tile Doctor Seal and Go Extra, this a semi-gloss topical sealer which is fully breathable. This sealant leaves a beautiful finish and allows the natural colour of the tiles to shine through.

After using my damp test meter and making sure the floor was fully dry, I started the sealing process. The Quarry tiles were treated to five coats and the customer was very pleased and left some great feedback which I’ve copied below.

Mark was very efficient and professional. Worked hard and did a good job. Very pleased with results. Sue R., Hartlebury

Although we didn’t replace the damaged tiles, they were much improved and added character to the floor. Also, the new sealer will make them much easier for the customer to keep clean. For aftercare I recommended the use of Tile Doctor Neutral Tile Cleaner to keep the floor looking pristine, unlike harsher products you find in supermarkets it won’t damage the sealer prematurely.

Professional Restoration of a Quarry Tiled Dining Room Floor in Worcestershire

Quarry Tiled Kitchen Floor Deep Cleaned in Goostrey

Thu, 28 Feb 2019 06:02:04 +0000

Pictured below is an old Quarry tiled floor in the Kitchen of a house in the small farming village of Goostrey. I went over to survey the floor at the request of the owner who felt it was overdue a deep clean and seal.

It was a classic floor that suited the kitchen and its Aga well however I’m sure it could tell a story. There were patches of white efflorescent salts in front of the Aga itself and another section of floor where the tiles were a slightly darker shade. I assume some replacements were made in this section at some point in the past. Efflorescence occurs when damp in the subfloor rises through the tiles depositing white alkaline salts on the surface of the tile as the moisture evaporates. This is quite a common problem in older properties where no damp proof membrane is present under the floor and more so where you have a warm Aga heating the space and encouraging evaporation.

As per usual the floor was survey noting all the points above and then I carried out a test clean on a small part of the floor. This helps me understand what products and process I need to follow in order to renovate the floor and thereby product an accurate quote for the work. This went well and the owner was happy for us to process so we agreed a date to start the work which would take two days.

Cleaning a Quarry Tiled Floor

To clean the floor and strip off any remaining sealer I first created a strong dilution of Tile Doctor Remove and Go which was sprayed onto the tiles and then left to soak in. Remove and go is a powerful stripper and cleaner that is safe to use on tile and stone. The product is designed to loosen paint stains, adhesives and many types of urethane and wax coatings so they can be easily removed.

After thirty minutes the solution was scrubbed into the tile and grout using a weighted rotary machine fitted with a black scrubbing pad and running at a slow speed. The resulting cleaning slurry was rinsed off with water and then extracted from the floor using a wet vacuum. I repeated this process until I was confident the tiles were clean and free of old sealer.

The next step was to neutralise the alkaline salts in the floor which could later lead to efflorescence by treating it to an acid wash using Tile Doctor Acid Gel. The gel was left to soak in for five minutes before washing it off using the wet vacuum to get the floor as dry as possible.

Sealing a Quarry Tiled Floor

The floor was left to dry out overnight and the next morning I returned to the property and took some readings from the floor with a damp meter. It’s important to check the floor is dry before sealing because any excess moisture can cloud the sealer and prevent it from doing its job properly.

Once satisfied that the floor was dry, I applied a single coat of Tile Doctor Colour Grow which is a breathable impregnating sealer that enhances colour and protects from within. I left the floor to dry for one hour and then followed up with four coats of Tile Doctor Seal and Go which provides both a robust surface seal and a long-lasting low sheen finish. The new sealer transformed the tiles and gave the whole floor a uniform appearance

The customer was very impressed with our work and asked if we can come back later to remove the white tiles in front of the Aga and replace with Quarry tiles to match the rest of the floor.

Professional Quarry Tiled Floor Restoration in East Cheshire

Careful Slate Floor Renovation in Oxted

Wed, 27 Feb 2019 06:17:59 +0000

This was a very large natural Slate floor installed throughout much of the ground floor at a property in the East Surrey town of Oxted. The owner was unhappy with the state of the tiles and especially the grout, however she wanted to ensure I would take maximum care around her Baby Grand Piano. If you have read any of my previous articles you will know I am careful and take time to protect anything that could be stained or damaged with a non-marking film. I therefore assured her I would take maximum care in her home and that it wouldn’t be a problem.

I surveyed the floor and could see that the previous sealer had long since failed and dirt had penetrated the pores of the stone. This made it difficult to clean the floor effectively and resulted in a continually dull appearance. The grout had also trapped the dirt and had gone black as a result. The cure would be to strip the tile and grout of what was left of the original sealer, deep clean and then reseal. Happy with my quote we set a date for the work to start.

Stripping and Cleaning Slate Floor Tiles

When I arrived on the appointed day, I discovered that the owner had gone to some lengths to pad the piano with bumble wrap mostly to prevent any airborne chemical or dust damage.

Working in sections I started applying Tile Doctor Remove and Go to the floor which is a powerful coatings remover that would strip what was left of the old sealer from the floor. The product is left on the Slate for about ten minutes before scrubbing it in with a rotary machine fitted with black pad. The machine is run at slow speed to minimise splashing and then the slurry is rinsed off the tiles with water and a wet vacuum.

I inspected the floor at this point to ensure the process was having the right effect and it became evident that there was no integrity in the grouting which was crumbling. This was a major problem and it became clear that the only way to resolve it would be to remove and replace all the grout.

Re-grouting a Large Slate Tiled Floor

Over the next couple of days, I cut out all the existing grout with a special tool. They were large format slate tiles however with most of the ground floor needing to be re-grouted it took some time to complete. Once all the grout was removed, I set about applying fresh grout using a colour that highlighted the Slate tiles better.

Sealing Tumbled Slate Kitchen Tiles

Once the grout had dried, I was able to start applying a new sealer to the Slate tiles. Slate responds well to Tile Doctor Colour Grow which is an impregnating sealer that protects the stone from within. It’s also a colour enhancing product that really brings out the best in natural stone such as Slate.

Two coats of Colour Grout were sufficient to seal the Slate tiles and I think you will agree the stone floor has come back to life and become a fine setting for the Baby Grand Piano.

Before leaving my very happy customer to the enjoy, I left her with customer with a complimentary bottle of Tile Doctor Stone Soap, a neutral and highly reliable cleaner for natural stone floors such as Slate. This will assist her in maintaining the appearance and condition of the tiles going forward. Another satisfied customer!

Professional Cleaning and Sealing of Tumbled Slate Tiles in East Surrey

Large Limestone Floor Polished to a Deep Lustre in Boxworth

Tue, 26 Feb 2019 00:41:42 +0000

I was asked to visit a house in Boxworth Cambridge to survey a large Limestone tiled kitchen, dining room, utility and hallway. The customer was not happy with the finish of the tiles and wanted it to have more lustre. Additionally, the floor had suffered some damage in the dining room where the floor had been scratched by table and chair legs.

Boxworth is a small village of around 100 houses, this property being one of the larger ones. The village lies around eight miles to the north west of Cambridge. I examined the floor and discussed with the client the process we would use. Although not looking their best, I could see that the Limestone tiles contained a variety of natural colour shades which with the right treatment could be made to really come to life. I presented a quote which they were happy to accept.

Cleaning a Limestone Tiled Kitchen and Hallway Floor

My first job was the protect all the surrounding areas from splashing during the cleaning process. To do this I removed the kickboards from underneath some of the kitchen units, elsewhere was covered with a blue protective film.

To start the cleaning, I first applied a dilution of Tile Doctor Remove and Go to the floor and then worked it in using a black scrubbing pad fitted to a rotary machine. I also scrubbed the grout by hand as the pads can struggle to reach into the recessed grout line. After rinsing the floor with water, the soiled solution was then extracted off the floor using a wet vacuum.

I followed up this process with the application of a set of Diamond burnishing pads starting with the coarse 400-grit pad, then medium 800-grit pad, fine 1500-grit pad and finishing with the extra fine 3000-grit pad. The pads are fitted to a rotary floor buffer and are run over each tile using water for lubrication. All the slurry produced by the cleaning pads is removed away using our truck mounted hot water extraction machine to cause minimum mess to the client.

The floor was left to dry off overnight and I would return the next day to finish the polishing process.

Sealing a Limestone Tiled Kitchen and Hallway Floor

On the following day, we checked the floor was completely dry and then using a white buffing pad ground Tile Doctor Shine Powder into the Limestone floor. The powder builds up a deep and durable polish on the tiles leaving a deep and resilient lustre.

To further protect the stone and enhance the natural colours in the Limestone a couple of coats of Tile Doctor Colour Grow impregnating sealer were applied followed by a light buff with a red pad. The sealant is an impregnator that seeps into the pores of the stone protecting it from within and intensifying the natural colours in the stone.

When finished the floor looked great. We had managed to remove the scratches from the dining area and the floor now had the lustre that the client had been hoping for.

The client was extremely happy with the outcome and gave the following feedback:

“Quoted very quickly, carried out the work quickly and efficiently with no fuss.”

Professional Restoration of a Limestone Flooring in Cambridgeshire

Floor Damaged Quarry Tiled Floor Restoration Bearwood

Mon, 25 Feb 2019 02:59:36 +0000

My client contacted me regarding their quarry tiled floor which hadn’t been in a good condition for some time. A recent flood in the house, caused by a ruptured pipe in an upstairs boiler had only added to the problem. As you can see from the before pictures, the floor was in a sorry state. On the plus side the flood had led to an insurance claim which would cover the cost of the restoration.

I visited the property and did a test clean on a section of Quarry tiles which came up well. The client was happy the result and agreed to go ahead, my quote was agreed, and the job booked in. The property was in Bearwood which is in the southern part of the Birmingham suburb of Smethwick.

Cleaning and Repairing a Quarry Tiled Kitchen Floor

The client also needed some Quarry tiles replacing due to them being broken and damaged. So before returning my first task was to source some replacement quarry tiles that would be a good match for the existing. Fortunately Quarry tiles are still popular and I was able to find a set of reclaimed tiles that would make good replacements.

I was able to get the replacements delivered in time for the job starting which was just as well as my first task would be to repair the floor. Fitting the replacements was tricky work as some of the tiles were up to two inches thick and came in various sizes and so had to be cut to size with a wet tile cutter. The tiles were a good match though and they were set in place. Later that day I was able to grout them in using a matching grout along with some other areas that needed re-grouting. By the end of the first day the floor was already looking much improved.

The next day the floor was cleaned with a strong solution of Tile Doctor Pro-Clean. The solution is left on the tiles to dwell for about ten minutes so it can start to soak into the deep-seated dirt and break it down. The tiles were then scrubbed with a black pad fitted to a weighted rotary machine. The grout was also cleaned at this point using more Pro-Clean and a hand-help scrubbing brush.

There was also a fireplace hearth that needed cleaned, this also had to be cleaned by hand as the machine was too large. The floor was then rinsed with water and the resultant slurry extracted with a wet vacuum.

The last part of the cleaning process was to give the tiles and acid-wash using a dilution of Tile Doctor Grout Clean-Up. This is an acidic product that can remove mineral staining and will also counter any alkaline salt deposits in the pores of the tile that could surface as the floor dries later. The floor was rinsed again and allowed to dry out for two days before I returned.

Sealing a Quarry Tiled Hallway Floor

On the final day I first confirmed the Quarry tiles had dried out were ready for sealing. I then sealed the tiles using Tile Doctor Colour Grow which is a fully breathable sealer that would protect whilst allowing moisture in the floor to rise through the tile. This sealer will also enhance the strong natural colour of the quarry tiles. The tiles were quite porous so four coats of sealer were needed, then after drying the floor was buffed with a white pad.

The work transformed the floor and my customer was over the moon with the end result.

For after-care I left the customer with a complimentary bottle of Tile Doctor Neutral Tile Cleaner. This is a pH neutral product that is safe to use on sealed surfaces and won’t prematurely erode the sealer.

Professional Restoration of a Quarry Tiled Floor in Birmingham

Chequered Marble Tiled Porch Renovation in Oldham

Fri, 22 Feb 2019 13:40:53 +0000

Our client contacted us after they moved into a house built circa early 1900 with many Victorian era features. One of them was lovely tiled floor in their porch which consisted of a chequered pattern of Black and White Marble tiles. The white tiles were especially grubby and in need of a deep clean. Being a fan of period features they were keen to see if the tiles could be renovated back to their former glory.

The property was in Oldham, which is approximately 7 miles to the north east of Manchester near to Rochdale and well known for its history in the textile industry. We conducted a test on the tiles which worked well, and we were confident the whole floor could be significantly improved. The client was satisfied, we agreed a price and the job was booked in.

Cleaning/Repairing a Marble Tiled Hallway Floor

Initially, to clean the floor we used Tile Doctor Remove and Go which was applied to the floor and left to soak into the tile and soften the dirt. This was followed up by scrubbing the product into the floor with a coarse black pad fitted to a rotary machine. The machine scrubbing really gets into the dirty areas and the grout lines. During the work we discovered that two of the tiles were loose, so they had to be removed, cleaned up and then re-secured using a flexible tile adhesive.

Being Tile Doctors, we are trained in all thing tile and so unlike regular cleaning businesses we are happy to carry out repairs along side the cleaning process. It also means we have a deeper understanding of the materials we are working with which enables us to complete the job to the highest standard.

We left site for a short while and then returned to carry out the sealing process which would protect them from dirt and stains going forward. It was a relatively small area and so it wasn’t long before the tiles were dry, and the new adhesive had set.

Sealing a Marble Tiled Hallway Floor

The floor was sealed with two coats of Tile Doctor Colour Grow, which is an impregnating breathable sealer that will cope will with the damp environment and the elements that the floor would be subjected to in an external location. This product also enhances the black and white contrast in the tiles improving the overall look of the floor.

I think you will agree the pictures speak for themselves. It is lovely when you can get an old floor back to looking how it was when it was laid originally. The customer was astonished with the result and left the comment below.

Kamila from STOCKPORT was excellent. Did a wonderful job of refurbishing the Victorian tiles in our porch, was quick efficient and very accommodating to our timetables
Yvonne L, Oldham

Professional Cleaning of a Marble Tiled Porch in Greater Manchester

Renovating Varnished Terracotta Tiles in Teddington

Thu, 21 Feb 2019 13:23:16 +0000

This Terracotta tiled floor in Middlesex had not been cleaned and re-sealed in twenty years. Deciding it was overdue a renovation the client asked us to come over and have a look at the floor and see what we could do to restore it to its’ former self. The property was in the heart of the town of Teddington, which is set on the north bank of the River Thames, with some lovely up market shops, restaurants and cafes.

The floor was indeed in need of some attention, this type of floor does need a deep clean from time to time to keep it looking good and twenty years is far too long. The terracotta had previously had a varnish applied to protect it which is not something we recommend as its easily scratched. I discussed with the client the work required and we carried out a test to show them how effective the clean would be. Satisfied that we could get a good result, they were happy to go ahead with our quote and we booked in the work to be done a few weeks later.

It’s not unusual for customers to want to get a quote over the phone however there are so many factors that can affect the price we always prefer out a site survey first. That way we can ensure we give the client the best advice an accurate idea of the costs involved.

Cleaning and Restoring a Terracotta Tiled Kitchen Floor

Using a combination of Tile Doctor Remove and Go combined with Pro-Clean, we managed to break through the varnish and remove the soiling within the stone. This combination creates a powerful stripper/cleaner that can simultaneously remove coatings and deep clean. It’s best to leave the product to dwell on the tile and grout for ten minutes before scrubbing it with a rotary floor buffer fitted with a black scrubbing pad.

A spinner machine was then used to flush the tiles through with warm water whilst simultaneously extracting all the soil and product residues. It’s important to fully rinse the floor clean as anything left on the tile can to upset a new sealer.

Once we were happy that all the residue had been removed and the floor was as clean as it could be, we left the floor to dry out fully overnight.

Sealing a Terracotta Tiled Kitchen Floor

Returning the next day, the first task was to check the Terracotta tiles were dry with a moisture meter. I was satisfied with the reading and so was able go straight ahead with the sealing process. The best sealer I find for Terracotta is Tile Doctor Seal and Go which adds a very durable subtle sheen finish that make the floor much easier to clean going forward.

As you can see from the pictures, the colours were greatly improved, and the lustre restored. The client was over the moon with the result, they couldn’t believe how dirty the floor had been, but they were happy they would now be able to keep it clean.

For aftercare I recommended they use Tile Doctor Neutral Tile Cleaner. This is a lovely fresh smelling product that has a its’ pH neutral formula that’s designed for cleaning sealed floors. It’s sold in concentrated form so you only a small amount each time you clean the floor.

Professional Restoration of Terracotta Tiled Kitchen Floor in Middlesex

Lime Mortar Grout Renovated in 300 Year-Old Cottage Bury

Tue, 19 Feb 2019 02:25:46 +0000

We received an unusual request from the owner of an old cottage in Bury who was unhappy with the state of the grouting in their Kitchen. The customer advised us that the floor was very old and originally grouted with a lime mortar also that they had been in touch with several companies before contacting us including tilers and masons and none of them was interested.

Intrigued I paid the customer a visit to survey the floor and work out the best way to renovate the grout. The cottage turned out to be three hundred years old and the owner wanted to keep the Quarry tiled floor which was laid in a Herringbone pattern and still in good condition as a period feature as it complemented the rustic look of the cottage.

After testing the floor, I was able to confirm it was indeed Lime Mortar which was historically used on walls and natural stone floors until the 19th century when it was replaced by cement. The mortar was now grubby and had shrunk in places where it had then been topped up with conventual grout resulting in a patchy appearance.

I felt simply cleaning the grout wouldn’t resolve the irregular look so my suggestion was to use a grout colourant that would sit on the surface of the grout and provide a uniform appearance. I must point out that the Grout Colourants used by Tile Doctor are not like grout pens you see on home make over shows, they are much more effective.

Applying a Grout Colourant to Lime Mortar

Happy to go with my recommendation I set about preparing and cleaning the Quarry tile and mortar with a strong dilution of Tile Doctor Pro-Clean. This is sprayed onto the floor and then scrubbed in with a buffing machine fitted with a scrubbing pad. This action turns the cleaning solution into a slurry as the dirt is lifted out of the floor which is then rinsed off with water and extracted with a wet vacuum. Tile Doctor do sell a Grout Colourant Pre-Treater product that has been especially designed for this purpose however it’s slightly acidic and so not something I would recommend for use on lime mortar.

Once the floor had dried, I started with the grout colouring which is painted onto the surface with a small brush. Two thin coats of natural grey colourant were applied and any excess that came into contact with the quarry tile was quickly wiped off with a cloth. The product dries within two hours but takes twenty-four hours to fully harden.

I think you will agree the results speak for themselves and made the area look nearly new! My client was certainly impressed and left the following feedback which says it all:

Kamila was professional, courteous and very hard working. I am delighted by the job done on a very old difficult tiled floor. I would not hesitate to use Tile Doctor again or in recommending them to a friend. – Mrs Law, Bury

Lime Mortar Floor Grout Renovated in Greater Manchester

Black Limestone Floor Ruined by Descaling Solution in Stratford upon Avon

Mon, 18 Feb 2019 01:21:33 +0000

I really felt for this customer who was mortified after accidentally spilling limescale descaling solution on their beautiful Black Limestone floor in Stratford upon Avon. The problem started when attempting to descale a coffee making machine in the kitchen, unfortunately the bottle fell out of his hands and onto the Black Limestone floor, the subsequent attempt to mop it up spread the problem across the floor.

Descaling solutions contain strong acids that dissolve the minerals in limescale so they can be easily removed. Limestone being of a similar structure is equally effected however in this case the product was removed quickly and didn’t have time to etch the stone. Unfortunately, the descaler did have time to upset the factory polish leaving a right mess and ruining the appearance of the stone.

I went over to survey the floor and reassured my customer the floor could be restored. There are several products and methods that can be applied to resurface and polish stone floors, so I knew the problem was repairable, it was just a question of finding the best solution for the customer.

Stripping Sealer from Black Limestone Flooring

I reasoned that the underlying stone was not etched by the acid, it was the wax-based factory finish that had been upset so the best course of action would be to strip back the entire floor to the bare stone and then reapply a new sealer that would provide a similar appearance.

To do this I started with the application of Tile Doctor Remove and Go across the whole floor. This product is a coatings remover that is specially designed for use on Tile and Stone, it was sprayed onto the floor and after ten minutes scrubbed in using a rotary machine fitted with a scrubbing pad. The resultant slurry was then rinsed off with water and extracted using a wet vacuum. This process was repeated until I was confident that the factory polish had been removed.

Next step was to strip the stone of the black dry added by the factory by giving it an acid wash using Tile Doctor Acid Gel. This was necessary to rebalance the appearance of the stone across the entire floor and would result in a consistent appearance one resealed. The Acid Gel was scrubbed into the Limestone, then rinsed off and extracted using the same procedure as before.

After a final rinse the floor was left to dry off overnight.

Sealing Black Limestone Floor Tiles

The next day I first checked the floor was dry using a damp meter, there were no excess moisture issues so I able to go ahead and seal the stone using a product that would bring back the colour and add protection against dirt and staining.

The best product for this was Tile Doctor Colour Grow which is an impregnating sealer that seeps into the pores of the stone protecting it from within and enhancing natural colour at the same time. The only disadvantage of this product is it leaves a matt finish whereas my customer wanted the shiny, easy to clean appearance of the original tile. To resolve I recommended we leave the floor to settle for a while and if no issues develop, I would add a couple of coats of Tile Doctor Seal and Go which is compatible with Colour Grow and would give the desired finish.

Due to various commitments on both our parts it was six weeks until I was able to return and top up the sealer with Seal and Go. It was worth waiting for and much to the relief of the owner his Black Limestone floor has been transformed to new again.

Limestone Kitchen Floor Tiles Restored in Stratford upon Avon

Terracotta Tiled Kitchen Floor Renovated at a Maidford Cottage

Thu, 14 Feb 2019 14:58:17 +0000

This Terracotta tiled floor was installed in the kitchen of a cottage in the small village of Maidford near Towcester. The tiles were not looking their best and the owner of the property realised it was time to do something about it and contacted Tile Doctor to have the floor stripped and resealed. Stripping and Sealing tile and stone floors is our bread and butter so I was more than happy to pop round and survey the floor which was approximately 9m2.

The grout had darkened with dirt and the previous tile sealer was failing so dirt was now getting ingrained in the Terracotta making it difficult to clean in places and leading to a patchy appearance. We discussed the work involved, my quote was accepted, and a date agreed for me to return and complete the work which would take two days, one to clean and one to seal.

Stripping Terracotta Kitchen Floor Tiles

After tidying up the Kitchen and removing the kickboards from underneath the kitchen units I set about working on cleaning and stripping the Terracotta floor of old sealers. To start I tested a small area with a strong dilution of Tile Doctor Wax Away. Wax was quite often used on Terracotta so I figured this product would be a good place to start. My suspicions were proved correct, and I found this to be the best product for removing the many layers of sealant on the floor. Wax Away is a new alkaline product by Tile Doctor and ideal for cleaning clay-based tiles such as Terracotta.

With my sights set on the rest of the floor Wax Away was scrubbed into the tile using a 17” rotary floor scrubbing machine and a black scrubbing pad running on a slow speed which helps to reduce splashing. This activity soon brought the dirt off the floor and the soiled cleaning solution was removed using a wet vacuum and the floor was rinsed down with clean water. The cleaning process was repeated a couple of times until I was happy with the floor, a stiff hand brush was then used along the grout lines with a dilution of Tile Doctor Pro-Clean to clean up the grout.

After rinsing and extracting the floor again the floor was inspected, and I noticed there were a few stubborn paint splashes on the tiles. I managed to remove these and these by spot treating the affected area with Tile Doctor Remove and Go and a steamer to lift the stain out of the clay tile. Once happy the floor was clean it was given a thorough rinse to neutralise it and remove any trace of cleaning products and then left it to dry.

Sealing Terracotta Floor Tiles

I allowed the floor to dry for several days before returning to seal the Terracotta using numerous coats of Tile Doctor Seal and Go which is an ideal sealer for Terracotta and provides durable stain protection together with a low sheen finish. Terracotta is by its nature very porous and so it’s not unknown for it to take up to nine coats of sealer, which can take some time to apply as like paint you have to wait until it’s dry before it will take the next coat.

The customer was so impressed by the results I achieved in their kitchen they decided to go ahead and book me in to carry out this process throughout the whole of the ground floor which included lounge, study and hallway.

Renovating a Terracotta Tiled Kitchen Floor in Northamptonshire

Terracotta Tile and Grout Deep Cleaned in Poole

Wed, 13 Feb 2019 22:54:21 +0000

The photographs below are of Terracotta tiled floor at a house in the coastal town of Poole, Dorset that had not been professionally clean in some time and having seen years of wear and tear from the active family who live there was not looking its best.

The Terracotta had previously been treated with Wax which had now pretty much been worn off and the grout had gone dark with the dirt. We often find wax being used traditionally as a coating on Terracotta however a lot of science has gone into developing sealers in the last twenty years that do a much better job so Wax is not something we could recommend these days.

After surveying the floor and running several tests I was happy what was left of the wax could be removed and provided the customer with a quote for stripping the floor and resealing. The quote was accepted, and we arranged a date to return and carry out the work.

Cleaning Terracotta Tiles

The floor was covered in a strong dilution of Tile Doctor Pro-Clean and this was left to dwell on the floor to allow it to soak into the tile and get to work on the dirt and breakdown the dirt and what was left of the wax. The solution was then worked into the tile and grout using a heavy 17″ rotary scrubbing machine fitted with a black scrubbing pad and then rinsed off using a high-pressure tool that also extracts the soil at the same time.

The grout was cleaned using more Pro-Clean and a stiff brush that was run along the grout lines. After rinsing and extracting again the floor was inspected to look for any outstanding issues. This highlighted several areas where Wax residue was still present on the tile which were spot treated using a new tile product called Tiled Doctor Wax Away which as its name suggests is designed for the purpose.

After another rinse and extraction, the floor was inspected again and this time happy with the floor it was left to dry off fully overnight with the assistance of an air mover.

Sealing Terracotta Floor Tiles

Returning the next day, the floor was checked first with a damp meter to ensure it was dry and ready for sealing. The moisture readings were all good, so I set about sealing the Terracotta using three coats of Tile Doctor Seal and Go which is a water-based sealer that adds a robust and deep finish to the tiles. This can take some time to apply as you have to wait thirty minutes to allow the first coat to dry before applying the next.

I’m not sure the photographs do it justice, but the homeowners were “over the moon” with the difference in the floor and regretted leaving it so long before calling us in.

Terracotta Tiles Deep Cleaned and Sealed in Dorset

Epoxy Grout Removal Porcelain Tiles, Banbury

Wed, 13 Feb 2019 00:44:59 +0000

Detailed below is a great example of why Tile Doctor uses the slogan:

“We Love the Jobs Tilers Hate”

First of all, apologies for the photographs, at this time of year it is tricky to get good pictures when the natural light is poor. If you look closely however you should recognise what is essentially a new installation of Cream Porcelain floor tiles. The work was done at a house in Banbury which is a market town in Oxfordshire. Banbury is a significant commercial and retail centre for the surrounding area of north Oxfordshire and southern rural parts of Warwickshire and Northamptonshire.

The tiler who laid the floor had used an epoxy grout and unfortunately had not polished off the grout quickly enough after grouting and it was now ruining the appearance of the floor. He now found it impossible to remove the excess residue and was unable to offer a solution leaving the problem to the customer to sort out. Fortunately, the client found Tile Doctor and having visited the property to survey the floor and assess the correct procedure required to renovate the tiles. Epoxy grout is a superior product to cement based grout and very resistant to staining however it is trickier to work with and often causes problems. We have come across this problem before however so I knew how to treat it and assured the client it could be resolved.

Removing Epoxy Grout from Porcelain Tiles

The first process was to apply a specialist epoxy grout remover then mix in Tile Doctor Acid Gel, I then scrubbed the resulting solution with a black pad fitted to a rotary machine running at a very slow speed to reduce splashing. The Tile Doctor Acid Gel has a unique pH1 blend of Phosphoric and Hydrochloric acids in a gel form and is perfect for treating grout haze.

The floor was then rinsed with water to remove the soil which was then extracted with a wet vacuum. It was a slow process and I worked in sections until the whole floor was clear. There was still some residue in the grout, so I washed the floor with a medium dilution of Tile Doctor Pro-Clean and scrubbed it into the floor using a medium brush fitted on my rotary machine.

Last step was to give the whole floor a thorough rinse with water, again using the wet vacuum to remove the water and get the floor as dry as possible. The process took about six hours and when I was finished the Porcelain tiles looked much better. There was no need to add any sealant to this floor as this particular make of Porcelain are not porous and won’t accept it.

The client was very relieved to see the floor looking as good as new, it was how the floor should have looked following installation.

Professional Restoration of a Porcelain Tiled Kitchen in Oxfordshire

Large Format Slate Kitchen Floor Tiles Renovated in Blackwood

Tue, 12 Feb 2019 02:09:05 +0000

A client of ours recently moved into a relatively new property in the town of Blackwood where the black slate floor looked dull and the grout was stained. Large format slate tiles were installed though the kitchen and adjacent dining and utility room and they were keen to see if the floor could be brought back to life.

I went over to survey the floor and could see that the old sealer was failing and letting dirt into the pores of the stone which was especially notable in the busier parts of the floor which had seen the most foot traffic. The solution would be to strip the floor of the old sealer, clean up the grout and reseal. I conducted a number of test cleans to work out the best way to how best to strip off the old seal and get back down to the natural stone. However, as it turns out removing the old sealer was proving to be quite a job and I was concerned that this task alone could potentially take days.

Unhappy with the way things were going I consulted the Tile Doctor help line and we deduced that the sealer applied previously was most likely a heavy duty/industrial product. My client had only just moved into the property and didn’t know the history of the floor so couldn’t help pin point what was used before. The way forward was to strip the old sealer off the floor using abrasive pads.

Now I had an efficient strategy for renovating the floor I was able to provide the customer with an accurate quote which was accepted, and we agreed a date to return and complete the floor.

Cleaning a Dull Slate Tiled Floor

To begin the restoration, I pre-wet the floor with water and using a weighted floor buffer ran a coarse 100-grit milling pad several times across each tile. This process strips the dirt and sealer off the stone slowly turning the water into a grey slurry. Once the whole floor had been treated in this way, I rinsed the slurry off the floor and extracted it using a wet vacuum. The next step was to repeat the process using a 200-grit burnishing pad which being finer closes the pores in the stone and refines the surface further.

The next step was to clean up the grout using Tile Doctor Pro-Clean which is a strong alkaline cleaner. You apply a strong dilution to the grout lines and then scrub it in with a stiff brush. Fortunately, the slate tiles were large format size so there was less grout to deal with than usual. Once that was done the tile and of course grout was rinsed again with more water and then dried again using the wet vacuum.

I have to admit the stripped slate looked pretty awful at this stage in the restoration, but we were now back to the natural stone which was clean and free of all sealers. I left the floor to dry off fully overnight confident in the knowledge that with the application of a fresh sealer it would look a lot different.

Sealing a Slate Tiled Floor

The next day I returned to the property to seal the floor. Before doing so, however, I needed to test the Slate for moisture as you shouldn’t apply a sealer to a damp floor. The results were fine, so I proceeded to apply the sealer which for this installation I used several coats of Tile Doctor Seal and Go.

I chose Seal and Go for this floor as it works well on Slate resulting in a deep durable satin finish that the customer wanted. Additionally, being a water-based product, it doesn’t leave a smell as it dries.

Within two days the floor was transformed, the grout looked much cleaner and the stone looked new. My client was very happy with the work and left the following message on the Tile Doctor feedback system.

Professional, polite and courteous. Paul went beyond the call of duty to help rejuvenate our slate tiled kitchen and utility room floor. He explained each step of the job and provided advice on aftercare and future maintenance. The results are great and I would gladly recommend the services available.
Andy E, Blackwood

Renovation of a Dull Slate Tiled Kitchen Floor in Monmouthshire

New Black Limestone Floor Issues Resolved in Godalming

Mon, 11 Feb 2019 12:09:02 +0000

A property developer contacted me looking for a solution to two problems with a Black Limestone floor he had installed in the kitchen of a house in Godalming. The first problem was the sealer used didn’t do anything to enhance the look of the Limestone tiles and the new owner was very unhappy with their appearance which was now light in colour as opposed to the black Limestone he was expecting. Secondly the kitchen fitter had dragged a wooden box with a rogue screw hanging from the bottom across the floor in several places leading to scratches.

With direct trains to London Waterloo taking 45 minutes Godalming is a very desirable place to live and a property hotspot. Fortunately for the developer I was able to advise that both problems were fixable. Firstly, I had to remover the existing sealer, tackle the scratches and then re-seal and polish. Keen to have the problem resolved I was instructed to go ahead with the work.

Removing Sealer and Scratches from Black Limestone tiles

The old sealer was not doing anything to enhance the look of the Black Limestone and simply applying a new sealer on-top of the old would not have improved the appearance, so it had to be stripped off first. To remove the old sealer, I attached a coarse 400-grit Diamond burnishing pad to a floor buffer and ran it over tiles with water for lubrication. The process generates a fine slurry so once the whole floor had been burnished in this way the slurry was rinsed off with more water and then extracted using a wet vacuum.

Next, using a small handheld burnishing block I very carefully removed the scratches that the kitchen fitter had caused. Like the burnishing pads these blocks come in different grades and are encrusted with industrial diamonds.

Once happy I was happy that the scratches were gone, I continued to burnish the floor using a medium 800-grit and then a fine 1500-grit pad. These pads are used to hone the stone and build-up its polished appearance. As with the 400-grit pad water is used to lubricate the process and the floor is rinsed and extracted after each pad.

Sealing Black Limestone Tiles

I left the floor to dry off and returned after the weekend to apply the sealer. This is essential for any stone floor as otherwise dirt will become trapped in its pores making it difficult to clean effectively. Sealers can also enhance the appearance of the stone and in this case, we wanted to really bring out its natural dark colour. With this in mind I chose Tile Doctor Colour Grow which is an impregnating sealer that protects from within and includes a colour enhancing agent that improves colour and, in this case, considerably intensified the black colour of the stone to achieve the effect the customer wanted.

Before leaving I ran over the floor with a white buffing pad to add an extra lustre to the stone, by the time I had finished the floor looked amazing. Unfortunately, I never got to hear how the customer felt about the new appearance of their Black Limestone floor however the property developer was much relieved as he thought the whole floor might need to be replaced.

Professional Limestone Floor Renovation in West Surrey

Acid Damaged Marble Kitchen Floor Restored in Winchester

Fri, 08 Feb 2019 06:30:44 +0000

Marble is a natural material which although hard wearing can easily be ruined by a strong chemical such as acid. In this case my client’s kitchen floor which was laid with black Marble square tiles was etched due to the accidental spill of a corrosive agent and the subsequent attempt to clean it up.

The property was in the historic city of Winchester and as you can image my client was horrified by the state of their Marble floor which was now ruined. Desperate for a solution that didn’t involve the expensive tiles being replaced we were asked to take a look.

After surveying the floor, I recommended resurfacing the stone with a set of diamond encrusted floor burnishing pads which would remove the etching and hone the stone back to its original appearance.

Happy to discover there was a solution to the problem we were given instructions to go ahead with the restoration.

Honing Acid Etched Marble Floor Tiles

Our first task was to remove the kickboards from underneath the kitchen units, this ensures they are not scratched during the cleaning process and it also allows our buffer machine to get right to the edge of the floor.

I then started the burnishing process by applying a 400-grit coarse burnishing pad lubricated with a little water to the floor. This coarse pad will remove the etching and dirt from the Marble. It does generate a fine slurry on the floor so after each pad it’s best to rinse the slurry away with water and then extract it off the floor using a wet vacuum.

Following this, I worked my way through the remaining burnishing pads repeating the process with 800-grit medium and 1500-grit fine grit burnishing pads. I also used some small hand-held burnishing blocks in the difficult to reach corners and edges.

The floor pads struggle to reach into the recesses of the grout lines so halfway through the burnishing process I stopped to apply a dilution of Tile Doctor Pro-Clean along the grout lines and give them a scrub with stiff hand brushes repeating the process in stubborn areas.

After a final rinse the floor was left to dry off overnight.

Sealing Black Marble Floor Tiles

The next day I finished the polishing process by applying the last of the four pads in the set which is a very fine 3000-grit pad which refines the polish even further. This last pad is applied dry with only a little water sprayed onto the floor using a technique we call a ‘Spray Burnish”. The one of the advantages of this method is it leaves the floor dry so is ready for sealing.

Now that the appearance of the Marble had been restored it was time to protect the stone against future dirt, stains and damage by applying a sealer. On this occasion I chose Tile Doctor Colour Grow which is a colour enhancing product that really improves the depth of the black Marble tiles and increases the contrast with the white veins in the stone. Two coats of Colour Grow were applied allowing time for each coat to dry in-between coats. Once the sealant had hardened, I ran over the floor with a white buffing pad to further enhance the look of the Marble floor.

The Marble tile and grout was completely transformed much to the relief of the owner.

Marble Kitchen Floor Tiles Restored in Winchester

Damaged Victorian Tiled Period Hallway Restored in Edinburgh

Thu, 07 Feb 2019 14:48:52 +0000

These are a few photos from a Victorian tiled hallway we restored in Edinburgh. The property is close to the beautiful city centre and is in a road with other Victorian properties. The floor was once stunning but was now overdue some love and care to restore it back to its’ former self.

We went over to the property first to survey the floor and see for ourselves the extent of the work required before quoting for the restoration. The floor was incredibly dirty and there were a number of broken tiles that would need to be replaced or repaired. There are handful of companies where you can source matching tiles but with a floor of this age its not always possible. We discussed with the client the process we would follow to restore the floor which would take three days and agreed a price and date for the work. We also took away with us some of the broken tiles to assist in tracking down matching replacements.

Restoring a Victorian Tiled Hallway Floor

We arrived on the first day and started by taping up the adjacent woodwork to protect it. The next step was to ensure the floor was completely sound before starting the cleaning process which meant dealing with the loose and broken tiles. The loose and broken tiles were removed and then replaced with new reproduction Victorian tiles that we had managed to source from Original Style. The tiles were cut to fit and then set into the floor with tile adhesive. Unfortunately, we were unable to source a replacement for a broken center pattern tile which had an intricate pattern, so we had to secure this back in place using the two broken pieces. With the tiling work completed there was nothing else we could do so we left to allow the adhesive to set.

Returning the following day, we began the cleaning process using a set of coarse burnishing pads fitted to a rotary machine. 100, 200 and then a 400-grit burnishing pad was applied in sequence. Then after going over the floor a few times with the pads the floor was rinsed with water which was then extracted with a vet vacuum to remove the fine slurry that was generated. This process ground off the dirt and refined the surface of the tile ensuring the old and new tiles made a perfect match.

The next step was to give the floor an acid wash using Tile Doctor Acid Gel which is scrubbed into the tiles and then rinsed off and extracted as before. This allowed us to get the tiles as clean as possible without the need of any alkaline cleaning products which can cause efflorescence issues later when the floor dries. Efflorescence is a common problem on floors of this age where a damp-proof membrane has not been fitted; moisture rises through the sub floor and tile carrying salts which then get deposited on the surface of the tile as the moisture evaporates. Once complete the floor was left to dry off overnight in readiness for sealing process the next day.

Sealing a Victorian Tiled Hallway Floor

On the final third day we returned to seal the floor testing the moisture level first with a damp meter to ensure the floor was dry. The results were positive, and I was happy that it was within the correct tolerance for the sealer to be effective. To seal the floor, we used Tile Doctor Seal and Go Extra, applying 5 coats and letting each coat dry before applying the next.

The sealer gave enhanced the look of the floor leaving a hardwearing sheen surface which will protect the tiles will also make them easy to clean going forward. This sealer is also fully breathable which is perfect for a floor with no damp-proof membrane in that it won’t trap moisture under the tiles where is could eventually spread to the walls and lead to rising damp.

The client was very happy with the restored floor, the colours were now very vibrant, and the dull entrance hall had been transformed to an inviting space.

Professional Restoration of a Victorian Tiled Hallway in Edinburgh

St Michaels Church Floor Restoration Rushock

Wed, 06 Feb 2019 13:05:58 +0000

I recently completed a Victorian floor restoration at St Michaels Church in Rushock which is a very small village in Worcestershire in the Wyre Forest District. The church is a listed building that dates to 1758 however I suspect the floor was installed in 1872 when the building was subject to a major restoration. Interestingly its most famous as the resting place of Jon Bonham from Led Zeppelin who is regarded as one of most influential rock drummers in history.

I was contacted by the church as the floor had become dull and the floor was experiencing efflorescent salt issues. The chairman of Rushock church was unhappy with its appearance and was keen to have it restored to ensure the church looked it’s best for the residents and the churches parishioner’s.

I completed the inspection of this beautiful church and you can see from the pictures why the chairman was so keen to have the floor renovated. Confident we could significantly improve the floors appearance and restore the feature aisle for them I costed out a plan for the work.

The quote was accepted, and we arranged a mutually convenient date to fit round their service schedule. An extra pair of hands would be required to meet their schedule, so I arranged to work on this floor with the Warwickshire Tile Doctor Mick Gayton. Mick has a wealth of knowledge and experience and we often team up on bigger projects. With over sixty Tile Doctors in the UK it’s hugely helpful to have a network of Tile Doctors you can call upon when you need extra help.

Cleaning and Restoring a Church Tiled Floor

The first day was spent cleaning the floor both by hand and with a rotary machine fitted with a black scrubbing pad paying particular attention to the salt issues. Tile Doctor Remove and Go was applied first to tackle the dirt and remove what remained of the previous sealer. This was then rinsed off the floor and the soil extracted using a wet vacuum.

We then treated the floor to an acid wash using Tile Doctor Acid Gel, this was applied to the floor and left to dwell for a short time before more scrubbing in with the rotary machine. This made short work of cleaning the salt minerals and grout haze, it would also neutralise any alkaline salts inherent in the tile that could cause problems later. The wet vacuum was employed again to remove the resultant slurry.

We also used a steam cleaner on some of the stubborn areas where the dirt had been ingrained for some time! Once we were happy the floor was clean, we left the floor to dry off overnight.

Sealing a Church Tiled Floor

We returned the next day and got to work on some areas where the grout had perished, replacing as needed with a matching flexible grout. Once the grout had dries and any haze polished off the tiles the floor was ready for the application of a protective sealer.

The sealer chosen was Tile Doctor Colour Grow which is an impregnating colour enhancing product that works by occupying the pores in the tile preventing dirt from becoming lodges in there. This sealer is also fully breathable which is an essential feature for old floors that were laid without a damp proof membrane. Using a non-breathable sealer would trap moisture under the floor where it can spread to the walls resulting in rising damp. Four coats of Colour Grow were required in total and the colour enhancing nature of the product really brought out the colours in the tile restoring it to its original condition.

The chairman was extremely satisfied with the restored floor and he was sure the parishioners would be to.